Douglas S. Schmidt II

Work History

Plant Operations Coordinator

Crazy Aaron’s Putty World

09.2013 - 10.2022

Responsible for the distribution of raw and process materials to various departments for use in manufacturing and assembly, ensuring material handling equipment is properly maintained and operational, assisting in ‘5s’ in all areas of the plant as well as some general maintenance
Also responsible for training and certifying new forklift operators as well as some technology support as needed.
Provided guidance to internal teams in order to achieve targets.
Collaborated with area managers to evaluate needs and optimize operational plans.
Identified and resolved unauthorized, unsafe or ineffective practices.

Snowboard Instructor

Heavenly Mountain Resort

11.2010 - 04.2013

Level 2 certified snowboard instructor (AASI/PSIA)
Detailed safety rules and procedures regarding activities to customers and guests.
Utilized variety of snowboarding techniques to impart knowledge and customized instruction to individual skill levels.
Other responsibilities included organizing classes in the mornings before the start of the day as well as follow-ups with the children’s parents or guardians regarding their progress.

Front Desk Agent

968 Park Hotel Resort & Spa

12.2010 - 08.2013

Took reservations over phone, in person and via computer for guests and provided confirmation information.
Answered customer telephone calls promptly and appropriately handled needs.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
Collected room deposits, fees and payments.
Used internal software to process reservations, check-ins and check-outs.
Issued room keys to guests upon check-in and answered questions regarding proper use.
Answered multi-line phone system and greeted callers enthusiastically.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
Confirmed relevant guest information and payment methods to prevent fraud.
Responded swiftly to room requests and other inquiries made via establishment website, email or phone.

Retail Sales/Customer Support

Buckman’s

09.2009 - 04.2010

Offered advice and assistance to customers, paying attention to special needs or wants.
Recommended products to customers, thoroughly explaining details.
Cultivated customer loyalty, promoted repeat business and improved sales.

Warehouse Associate

Maaco Franchising

05.2008 - 01.2010

Performed inventory control, such as counting and stocking merchandise.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Wrapped pallets in shrink wrap prior to loading.
Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Consistently lifted materials weighing as much as 25 to 50 pounds.
Shipped material and performed boxing, packing, labeling and preparation of related documents.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

Snowcat Operator

Vail Mountain Resort

11.2006 - 04.2008

Operated Prinoth and Pisten Bully snowcats to groom snow surfaces and provide stellar conditions to the resort's guests.
Filled out daily checklists in regards to the safety of the machine being operated during each shift.
Utilized CB radio technology to engage in constant communication with the crew foreman as well as other operators.

Procurement Specialist

Computer Sciences Corp

11.2004 - 10.2006

Carefully read and interpreted requisition orders to understand specialized terms and requirements.
Responsibilities included new equipment deployment and the surplus of used desktop equipment such as desktop PC's, laptops, printers and various peripherals.
Procured critical parts and assemblies to develop and coordinate sourcing requirements.

Warehouse Manager

Pacon Manufacturing

01.2002 - 11.2004

Responsible for coordinating incoming and outgoing shipments and the supervision of the warehouse personnel.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Reported to the production manager on inventory levels as well as overseeing the organization of the warehouse and scheduling the daily shipping and receiving appointments.

Warehouse Associate/Data Entry Clerk

Gund Inc

09.1998 - 06.2001

Responsible for unloading, palletizing and storing incoming inventory as well as helping with shipping and inventory control when needed.
Completed data entry tasks with accuracy and efficiency.
Scanned documents and saved in database to keep records of essential organizational information.
Entered numerical data into databases with speed and accuracy using 10-key pad.
Compiled data and reviewed information for accuracy prior to input.

Summary

Overview

Work History

Plant Operations Coordinator

Snowboard Instructor

Front Desk Agent

Retail Sales/Customer Support

Warehouse Associate

Snowcat Operator

Procurement Specialist

Warehouse Manager

Warehouse Associate/Data Entry Clerk

Education

High School Diploma -

No Degree - Electrical, Electronics Engineering Technologies

Skills

Certification

CompTIA A+ (2018-2021)

Timeline

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