Douglass Shannon
Rochester,New York
Summary
Reliable janitorial professional with significant experience in maintaining cleanliness and sanitation of various facilities, including commercial buildings and educational institutions. Skilled in using cleaning equipment and chemicals safely, with strong attention to health and safety standards. Known for improving cleaning processes, leading to more efficient operations and higher satisfaction among clients. Demonstrated ability to work independently or as part of a team, managing time effectively to meet deadlines.
Overview
4
4
years of professional experience
Work History
Janitorial Cleaner
Clean Craft
Rochester, NY
03.2024 - Current
- Cleaned building floors by sweeping, mopping or vacuuming.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Serviced, cleaned and restocked restrooms.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Kept business entrances clean, tidy and professional in appearance.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
Customer Service Representative/Warehouse Stocker
Walmart
Canandaigua, New York
09.2020 - 03.2021
- Provided exceptional customer service to ensure customer satisfaction.
- Welcomed customers, offering assistance to help find store items.
- Checked personal identifications during alcohol and tobacco sales.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained work area and kept cash drawer organized.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Updated product labels to reflect accurate pricing.
- Ensured that all products were labeled properly before stocking the shelves.
Education
High School Diploma -
Batavia High School
Batavia, NY06-2015
Skills
- Floor cleaning
- Window washing
- Multi-site service
- Restroom care
- Supply restocking
- Equipment maintenance
- Customer service
- Signing and pricing
- Safe lifting procedures
- Positive attitude
- Energetic and outgoing
- Workplace organization
- Complex Problem-solving
- Willing to learn
- Physical stamina
Timeline
Janitorial Cleaner
Clean Craft
03.2024 - Current
Customer Service Representative/Warehouse Stocker
Walmart
09.2020 - 03.2021
High School Diploma -
Batavia High School
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