Summary
Work History
Education
Skills
Timeline
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Dove Moreno

Duncan,OK

Summary

Dynamic Rental Property Manager with a proven track record at a Family Owned Business, excelling in tenant relations and property maintenance. Skilled in tenant screening and conflict resolution, I successfully optimized occupancy rates and streamlined leasing processes, enhancing tenant satisfaction and operational efficiency. Committed to delivering exceptional service and fostering positive community relationships.

Work History

Rental Property Manager

Family Owned Business
2008 - 2020
  • Managed tenant relations, addressing concerns and ensuring satisfaction.
  • Oversaw property maintenance, coordinating repairs and inspections efficiently.
  • Implemented leasing strategies, optimizing occupancy rates across properties.
  • Streamlined leasing processes, enhancing application efficiency and tenant onboarding experience.
  • Completed final move-out walk-through with tenants to identify required repairs.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Managed vendor relationships to ensure quality service while minimizing costs for property maintenance and repairs.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Conducted thorough background checks on prospective tenants, reducing instances of late payments and evictions.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Collected and maintained careful records of rental payments and payment dates.

Bookkeeper

Mitchell and Mitchell
2015 - 2016


  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
  • Boosted efficiency, implemented digital filing system for receipts and invoices.

CNA

Duncan Regional Hospital
2010 - 2015
  • Administered patient care, including monitoring vital signs and assisting with daily activities.
  • Collaborated with healthcare team to develop individualized care plans for patients.
  • Maintained accurate patient records and ensured compliance with health regulations.
  • Trained new staff on best practices in patient care and safety protocols.
  • Assisted in mobility and rehabilitation exercises to improve patient outcomes.
  • Implemented strategies to enhance patient comfort and satisfaction during care routines.
  • Advocated for patient needs, fostering a supportive environment for recovery and well-being.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Education

High School Diploma -

Duncan High School
Duncan, OK

Cosmetology Diploma -

Elite Cosmetology
Lawton, OK
06.2020

Skills

Property inspections

Timeline

Rental Property Manager

Family Owned Business
2008 - 2020

Bookkeeper

Mitchell and Mitchell
2015 - 2016

CNA

Duncan Regional Hospital
2010 - 2015

High School Diploma -

Duncan High School

Cosmetology Diploma -

Elite Cosmetology

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Dove Moreno