Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Dovid Blau

Lakewood,NJ

Summary

I am a highly adaptable individual with a diverse background, I have successfully navigated through various industries, showcasing my exceptional skills in management, customer service, and technology. With a demonstrated history of effectively leading teams, coordinating logistical operations, and delivering unparalleled customer experiences.

Overview

3
3
years of professional experience

Work History

Operations and Technology Manager

The Higher Team
Brooklyn, NY
08.2023 - Current
  • Implemented and customized HubSpot for organizational use, transforming it into an effective Applicant Tracking System (ATS) to streamline recruitment processes.
  • Designed and periodically published advertisement templates to enhance brand visibility and outreach.
  • Compiled comprehensive reports for the CEO, offering insights and updates on operational progress and performance metrics.
  • Established and managed QuickBooks for financial processing, including accounts payable and receivable, ensuring accurate financial records.
  • Coordinated with the VoIP service provider to ensure seamless communication systems, maintaining optimal operational efficiency

Admissions Director

ICA institute for career advancement
Brooklyn, NY
11.2022 - 07.2023
  • Admissions Director at ICA, effectively utilizing HubSpot to streamline operations and enhance student engagement.
  • Implemented warm calling schedules to connect with prospective students and encourage their interest in joining our institution.
  • Successfully recruited new students, guiding them through the application process from start to completion.
  • Provided valuable advice and assistance to students regarding enrollment and financial aid procedures.
  • Offered comprehensive guidance on course selection, monitored academic progress, and assisted in making informed career decisions.
  • Contributed to the growth and success of ICA by fostering a welcoming and supportive environment for students.

Store Clerk

Nigun Music
Brooklyn, NY
10.2021 - 05.2022
  • Interacted with 100+ customers daily, providing knowledgeable and speedy support for maximum satisfaction.
  • Monitored work areas, ensuring safety and maintaining cleanliness and functionality.
  • Inspected deliveries, restocked shelves, and managed stock efficiently for well-organized inventory.
  • Received and updated orders in the internal database, scanning packages upon delivery.
  • Prioritized and resolved concerns, including pricing issues, damaged products, and special orders.
  • Stored items orderly and accessible in warehouse tool rooms and supply areas.
  • Drove sales through effective merchandising and regular aisle recoveries for attractive displays.
  • Greeted customers promptly, offering assistance and addressing their questions.
  • Maintained an organized work area and cash drawer for smooth transactions.
  • Fostered productive relationships with employees, contributing to a positive team environment.
  • Managed cashier shifts and breaks to ensure efficient operations.
  • Assisted customers in finding appropriate products, answering their questions, and providing solutions.
  • Helped customers locate store locations and facilitated their purchases.

Warehouse Manager

Bingo Wholesale
Brooklyn, NY
10.2020 - 01.2021
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
  • Operated forklifts to fill or empty overhead spaces.

Education

Yeshiva Dover Tzedek
Lakewood, NJ

High School Diploma -

Mesivta Tifries Yisroel
Monsey, NY

Mosholo Cheder
Brooklyn, NY

Skills

  • Troubleshooting and diagnostics
  • System upgrades
  • Help desk assistance
  • Computer configurations
  • Hardware upgrades
  • Software upgrades
  • Application installations
  • Application software testing
  • Microsoft Office
  • Quickbooks
  • Hubspot
  • Customer support needs assessment
  • Customer Assistance
  • Credit and cash transactions
  • ID verification
  • Merchandise restocking
  • Storage organization
  • Shipping and packaging
  • Computer maintenance
  • Teamwork and Collaboration

Languages

English
Native/ Bilingual
yiddish
Native/ Bilingual

References

References available upon request.

Timeline

Operations and Technology Manager

The Higher Team
08.2023 - Current

Admissions Director

ICA institute for career advancement
11.2022 - 07.2023

Store Clerk

Nigun Music
10.2021 - 05.2022

Warehouse Manager

Bingo Wholesale
10.2020 - 01.2021

Yeshiva Dover Tzedek

High School Diploma -

Mesivta Tifries Yisroel

Mosholo Cheder
Dovid Blau