Dovie Dean
Memphis,TN
Summary
Experienced Distribution Manager with over 26 years of experience in Warehouse distribution. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Pick-Pack Manager
Arvato Bertelsmann
Memphis, TN
10.2021 - Current
- Trained new staff on job duties, company policies and safety procedures.
- Handled day-to-day shipping and overseeing more than [3,000] packages per day.
- Expedited resolutions of shipping errors and packaging mistakes.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Created and enforced detailed organization processes to increase quality and service standards.
- Tracked production and quality control systems to proactively identify deficiencies.
- Performed freight processing functions, assisting associates with irregularities in Fed-Ex, UPS and International freight.
Distribution Manager
Smith-Nephew
Memphis, TN
03.2008 - 10.2021
- Controlled inventory transactions to reconcile ordering processes with demand forecasts.
- Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
- Streamlined processes to enhance operational productivity and overall traceability.
- Monitored and managed stock levels, delivery times and transportation costs to adhere to clients' specifications.
- Boosted team performance with enhanced employee evaluation processes.
- Increased efficiency and effectively supervised 68 team members to achieve optimal productivity.
- Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
Wave Planner
Johnson & Johnson
Memphis, TN
04.2004 - 03.2008
- Scheduled deliveries waves of materials by specified time to begin production on time.
- Requisitioned materials to restock inventory and obtain goods for production.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Distribution Manager
Alpharma Pharmaceuticals
Columbia, MD
05.2003 - 05.2004
- Controlled inventory transactions to reconcile ordering processes with demand forecasts.
- Organized financial reporting, scheduling and inventory systems to enhance productivity.
- Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
- Streamlined processes to enhance operational productivity and overall traceability.
- Monitored and managed stock levels, delivery times and transportation costs to adhere to clients' specifications.
- Implemented new process to adhere to FDA regulations.
Receiving Supervisor
DDN Pharmaceutical
Memphis, TN
08.2002 - 09.2003
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
- Prepared incident reports and gathered data when accidents occurred on receiving floor.
- Kept detailed records of product influx and inventory for monthly, quarterly and yearly reports.
- Worked with inventory managers and unloaders to plan deliveries.
- Recorded regular progress and issues with products.
- Coordinated warehouse organization scheme and product placements. Which increased the put-away process by 85%
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
CDC Supervisor
Faulding/ Purepac Pharmaceutical
Memphis, TN
01.1998 - 10.2002
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Consistently met quarterly sales goals and increased customer retention rate year-over-year. And keeping service level above 99% per year.
Education
West Career Institute Technical School
Washington, DCBusiness Administration
Southwest Trade School
Memphis, TNSkills
- Maintenance and Repair Orders
- Improvement Recommendations
- Standards Documentation
- Shipping Activity Oversight
- Operations Control
- Freight Flow
- Motivational Leadership
- Employee Performance Evaluations
- Lean Manufacturing Processes
- International Freight Management
- Strategic Decision-Making
- Maintaining Clean Work Areas
Accomplishments
- Revised packing procedures to ensure efficient and accurate orders. (Purepac)
- Able to keep service level above 90% per month (Johnson & Johnson)
- Documented and resolved damages which led to 99% rate for non damages. (Alpharma)
- Developed and implemented new training methods that provided a greater level of understanding. (DDN Pharmaceutical)
- Used Microsoft Excel to develop scheduling for inbound shipments tracking spreadsheets. (DDN)
Timeline
Pick-Pack Manager
Arvato Bertelsmann
10.2021 - Current
Distribution Manager
Smith-Nephew
03.2008 - 10.2021
Wave Planner
Johnson & Johnson
04.2004 - 03.2008
Distribution Manager
Alpharma Pharmaceuticals
05.2003 - 05.2004
Receiving Supervisor
DDN Pharmaceutical
08.2002 - 09.2003
CDC Supervisor
Faulding/ Purepac Pharmaceutical
01.1998 - 10.2002
West Career Institute Technical School
Business Administration
Southwest Trade School
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