Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dovone Still

Meriden,CT

Summary

Responsible college student seeking employment as a Customer Service Representative in a retail environment where strong interpersonal skills can be utilized to ensure effective relationships with customers, and to deliver individualized experiences.

Overview

5
5
years of professional experience

Work History

Package Handler

FedEx
11.2024 - Current
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Helped train new employees in safe practices and warehouse procedures.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Used hand-held scanners and physical logs to accurately track item movements.

FOH Sales, Cashier, Burlington
09.2023 - Current
  • Cashiering
  • Cleaning
  • Sales floor
  • Customer service
  • Sales pickup
  • Fitting Room

Crew Member

Five Guys
03.2024 - 08.2024
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Stocked shelves to organize aisles in assigned department.
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals, and collected payments.

Pro sales associate, Home Depot
03.2023 - 08.2023
  • Construction pro sales
  • Pro perk sales
  • Consumer credit cards sales
  • Home depot15% off offers
  • Cleaning
  • Customer service
  • Stocking shelves

Cashier, McDonald's
09.2022 - 01.2023
  • Stock items
  • Drive thru
  • Preping customer food for pickup
  • Doordash
  • Ubereats
  • Customer service
  • Cleaning
  • Cashier orders
  • Curbside pickup

Sales associate, Journeys
06.2022 - 09.2022
  • Customer service
  • Retail sales
  • Customers discount
  • Back room shoes stock
  • Restocking
  • Cleaning

Medical assistant, Saint Vincent’s hospital
01.2020 - 09.2022
  • Appointments
  • Patient check in and out
  • Medical assistance
  • Call outs
  • Room check in and out

Front house cashier, Chick-fil-a
08.2021 - 09.2021
  • Cleaning
  • Making drinks
  • Drive thru
  • Ubereats
  • Preping food for pickup
  • Curbside pickup
  • Outside priorities
  • Stocking items

Education

Associate of Science - Nursing

Capella University
Minneapolis, MN

Skills

  • Retail sales
  • Customer service
  • Nursing
  • Hospital experience
  • Food preparation

Timeline

Package Handler

FedEx
11.2024 - Current

Crew Member

Five Guys
03.2024 - 08.2024

FOH Sales, Cashier, Burlington
09.2023 - Current

Pro sales associate, Home Depot
03.2023 - 08.2023

Cashier, McDonald's
09.2022 - 01.2023

Sales associate, Journeys
06.2022 - 09.2022

Front house cashier, Chick-fil-a
08.2021 - 09.2021

Medical assistant, Saint Vincent’s hospital
01.2020 - 09.2022

Associate of Science - Nursing

Capella University

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Dovone Still