Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dovontay Howard

Charlotte,NC

Summary

Seasoned professional with a proven track record in leadership and operational excellence, notably at Ayala Cleaning Services LLC. Expert in forklift operation and adept at fostering teamwork and collaboration. Achieved significant process improvements, enhancing customer satisfaction and reducing operational costs. Skilled in maintaining workplace safety and efficiency, embodying reliability and strong problem-solving capabilities.

Overview

8
8
years of professional experience

Work History

Manager

Ayala Cleaning Services LLC
04.2020 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.

Asphalt Laborer

John E Jenkins, INC
02.2022 - 07.2023
  • Spread asphalt, gravel and other materials at work locations using variety of tools and equipment.
  • Clear areas in preparation for laying down asphalt.
  • Developed specialized skills in various asphalt applications such as patching, resurfacing, sealing cracks, and line striping for diverse client needs.
  • Directed traffic around site locations using appropriate signage and team communication.
  • Participated actively in weekly safety meetings discussing best practices for accident prevention on construction sites.

Material Handler

Dexcom
02.2018 - 01.2022
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.

Security Guard

Elite Security and Patrol
01.2017 - 11.2020
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.

Warehouse Lead

Ranstad Staffing
10.2017 - 02.2019
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Supervised warehouse operations by managing employees during shifts.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.

Education

Maintenance Certification -

South Piedmont Community College
Polkton, NC
10.2003

High School Diploma -

Forest Hills High School
Marshville, NC
10.2002

Skills

  • Road Construction
  • Asphalt Maintenance
  • Safety
  • Site readiness
  • Forklift Operation Expertise
  • Warehouse Safety Procedures
  • Loading and unloading
  • Workplace Cleanliness
  • Order Picking
  • Shipping and receiving
  • Mechanical Aptitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Safe driver
  • Warehouse Safety
  • OSHA Workplace Safety
  • Verbal and written communication
  • Security camera monitoring
  • Patrolling
  • Workplace Safety
  • Punctuality
  • Reliability

Timeline

Asphalt Laborer

John E Jenkins, INC
02.2022 - 07.2023

Manager

Ayala Cleaning Services LLC
04.2020 - Current

Material Handler

Dexcom
02.2018 - 01.2022

Warehouse Lead

Ranstad Staffing
10.2017 - 02.2019

Security Guard

Elite Security and Patrol
01.2017 - 11.2020

Maintenance Certification -

South Piedmont Community College

High School Diploma -

Forest Hills High School

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Dovontay Howard