DOWINDLYN (Wini) ALEXANDER
Ellicott City,MD
Summary
Accomplished business leader and seasoned diversity and inclusion expert with over 15 years of experience driving transformative leadership initiatives in both private and public sectors. Proven success in collaborating with senior leadership to implement effective strategies for sustainable change. Recognized for navigating through complex challenges with a firsthand approach to problem-solving. Committed to bridging the gap between visionary concepts and tangible results. I bring a unique ability to combine strategic thinking with practical execution. Currently seeking a Learning & Development Management position where I can leverage my expertise to support organizational staff and clients through impactful training, streamlined processes, well-defined career pathways, and enhanced competencies.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Adjunct Professor
Community College of Baltimore County
06.2023 - Current
- Facilitate workforce training sessions for community at large.
- Conducted engaging in-class discussions to facilitate learning and encourage participation.
Training Manager, Workforce Development
Humanim
01.2016 - Current
- Develop training curricula, instructor manuals, learner guides, which meet identified learning goals for over 230 individuals with barriers to employment and live in economically challenged neighborhoods.
- Researched and obtained relevant course materials to achieve training objectives.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Reviewed and edited all training materials for accuracy and company policy compliance.
Workforce Specialist
Second Chance Plus
01.2014 - 12.2015
- Recruited local employers to partner with program for entry level employment.
- Partnered with Department of Social Services to recruit twenty job ready participants.
- Planned/developed/executed/facilitated job readiness workshops and customer service classes.
Executive Director
Maryland Center for Hospitality Training
11.2012 - 01.2014
- Managed operations of training program, including recruitment and supervision of four facilitators
- Developed strategic partnerships with key stakeholders to expand the organization's reach and influence.
- Cultivated company-wide culture of innovation and collaboration.
Consultant/Trainer/Project Manager
Customer Service Experts
01.2004 - 10.2012
- Senior Project Manager for customer service initiative in seven (7) airports throughout the east coast
- Scheduled and taught in class courses to increase learning opportunities.
- Evaluated employee performance during training sessions, providing constructive feedback for improvement opportunities both individually and as a group dynamic.
- Developed collaborative partnerships with subject matter experts across various industries, enhancing the quality of training content.
Education
Some College (No Degree) - Psychology
Delaware State University
Dover, DESkills
- Innovative Teaching
- Classroom presentations
- Continuing education
- Workshop Facilitation
- Program Optimization
- Training Program Modification
- Coaching and Mentoring
- Training Program Development
- Training material updates
- Workforce Planning
- Group Trainings
- Staff Development
Certification
- Certified, Life Coach, New Skills Academy (part of BE-A Education Ltd)
- Certified, Master Trainer & Workplace Facilitator, Workplace Excellence Annapolis, MD
- Wilson Learning, "Upfront Persuasion - Presentation"
- Covey Leadership, "Principles of Leadership"
Affiliations
- National Career Development Association, 2023, Present
- International Association of Women Leadership, 2022, Present
- Humanim Transition Advisory Council, 2020, 2023
- Humanim i25, 2019
- Humanim Committee of Equity, Diversity & Inclusion, 2018, 2023
- Baltimore City Women's Commission, 2018, 2019
- Good Business Works Advisory Board, 2018, 2020
- NAF Executive Board, 2014, 2016
- NAF Board, 2012, 2014
Timeline
Adjunct Professor
Community College of Baltimore County
06.2023 - Current
Training Manager, Workforce Development
Humanim
01.2016 - Current
Workforce Specialist
Second Chance Plus
01.2014 - 12.2015
Executive Director
Maryland Center for Hospitality Training
11.2012 - 01.2014
Consultant/Trainer/Project Manager
Customer Service Experts
01.2004 - 10.2012
Some College (No Degree) - Psychology
Delaware State University
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