Summary
Overview
Work History
Education
Skills
Timeline
Generic

Downy Adams

Roy,UT

Summary

With a proven track record at Castell Health, I excel in patient care coordination and healthcare operations, enhancing patient safety and care quality. Skilled in case management and demonstrating exceptional organizational abilities, I have significantly improved healthcare efficiencies. My expertise also spans patient advocacy and documentation, ensuring optimal care and compliance. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Overview

21
21
years of professional experience

Work History

Care Coordinator Navigator

Castell Health
04.2024 - Current

Focused on Patients care. I reach out to Patients to assist with health care needs. Including, scheduling and charting, data review, working along side with clinics and providers, providing the tools in real time to get the information to manage patients and improve efficiencies for their healthcare needs. Building a relationship with patients with clear communications.


HME Homecare Assistant

Intermountain Healthcare
03.2021 - 04.2024

Assisting Patients with, scheduling appointments, navigation though websites, Process scheduling, Patient services, Patient records. and insurance to ensure best care and appropriate billing.

Assisting Patients with sleep apnea, oxygen, track supplies and other medical supplies and equipment, in their homes as well in the office. Providing tools in real time and information to manage patient oxygen levels and sleep apnea as well as other medical conditions.

Behavior Interventionist

Deaf and Blind School
08.2015 - 05.2020

Worked with deaf-blindness students in their classrooms alongside with teachers, physical therapist, physical education staff, using cues and buttons specially designed for each students needs for communications needs and providing access tools in an educational environment.

Caregiver

Turn
06.2003 - 08.2015
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Education

CNA

DATC
Kaysville, UT
01-2002

High School Diploma -

Clearfield High School
Utah
05-1999

Skills

  • Case Management
  • Documentation
  • Patient Education
  • Organizational Skills
  • Medical terminology understanding
  • Documentation proficiency
  • Healthcare operations
  • Goal Setting
  • Scheduling
  • Care Planning
  • Quality Assurance
  • Medical Terminology
  • Insurance Practices
  • Database coordination
  • Healthcare knowledge
  • HIPAA Guidelines
  • Patient Advocacy
  • Patient Safety
  • Schedule Management
  • Records Management

Timeline

Care Coordinator Navigator

Castell Health
04.2024 - Current

HME Homecare Assistant

Intermountain Healthcare
03.2021 - 04.2024

Behavior Interventionist

Deaf and Blind School
08.2015 - 05.2020

Caregiver

Turn
06.2003 - 08.2015

CNA

DATC

High School Diploma -

Clearfield High School
Downy Adams