Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Doxa Maulolo

Nolanville,TX

Summary

To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Student Activities Assistant

Concordia University Texas
08.2023 - Current
  • Enhanced student involvement by organizing and promoting extracurricular activities and events.
  • Boosted club membership by designing and distributing engaging marketing materials for various student organizations.
  • Collaborated with faculty and staff to create diverse programming that catered to students'' interests and needs.
  • Oversaw the calendar of campus-wide events, minimizing scheduling conflicts while maximizing participation opportunities for all students.
  • Supported inclusive environments within clubs through diversity training workshops provided to club leaders and members alike.
  • Assisted in the planning and execution of orientation week activities, helping new students acclimate quickly to campus life.
  • Ensured compliance with university policies during event planning stages, maintaining a safe environment at each activity.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Evaluated student feedback on activities programming, refining future offerings based on their input and preferences.
  • Coordinated large-scale events such as talent shows or guest speakers, resulting in increased student engagement and positive feedback from attendees.

Embark Navigator

Concordia University Texas
06.2023 - Current
  • Promoted mission, vision and culture of school to prospective students to increase enrollment.
  • Supported campus events to increase student engagement and promote campus-wide initiatives.
  • Collaborated with student and faculty teams to develop strategies for student outreach.
  • Facilitated student group discussions to stimulate insights and gather resources to help facilitate program success.
  • Recruited and incentivized students to volunteer for campus initiative events.
  • Built personal relationships with guests to promote positive experiences.
  • Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
  • Collaborated with other tour guides to provide comprehensive and enjoyable experience.
  • Demonstrated superior professionalism while interacting with customers and vendors.
  • Developed engaging and informative scripts, guiding tour members through attractions.
  • Assisted tour members with luggage, bags and maps while handling other helpful tasks.
  • Worked closely with management staff to create new and lucrative tours.

Life Guard/Swim Instructor/Pool Manager

Killeen Parks And Recreation
05.2023 - 08.2023
  • Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
  • Scheduled 60 lifeguards to provide adequate coverage of pool areas during operating hours.
  • Tested and maintained water quality with periodic sampling.
  • Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
  • Carefully observed people to monitor pool activities and member safety.
  • Monitored pool area for violations and potential hazardous situations.
  • Attentively monitored swimmers to identify distress.
  • Scanned main areas to monitor for any safety risks.
  • Conducted patrols to identify and help those in need of immediate care and assistance.
  • Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
  • Gave private lessons to special needs students and taught floating techniques and treading water.
  • Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
  • Reiterated water safety practices and lifesaving measures at every class to prevent accidents.
  • Assisted in organizing and implementing recreational activities and programs.
  • Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.

Life Guard/Swim Instructor

City Of Killeen
05.2021 - 08.2023
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Attentively monitored swimmers to identify distress.
  • Checked pool and surrounding areas for hazardous conditions.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Entered water immediately to pull struggling swimmers to safety.
  • Saved distressed persons using rescue techniques and equipment.
  • Detailed safety rules and procedures regarding activities to customers and guests.
  • Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
  • Inspected pool during shift and skimmed toys and trash that could clog pool pump.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.

Front Desk Clerk

Hyatt Hotels Corp
08.2022 - 05.2023
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Used internal software to process reservations, check-ins and check-outs.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.

Server Assistant/Hostess/Meal Prep

Razoo's Cajun Cafe
10.2020 - 02.2021
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Assisted with dining room set up prior to and after service period.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Provided attentive service and proactively assessed guest needs.
  • Assisted wait staff with timely food delivery and guest requests.
  • Assisted customers with carry-out service.

Education

Bachelor of Arts - Director of Christian Education

Concordia University At Austin
Austin, TX
05.2026

High School Diploma -

Harker Heights High School
Harker Heights, TX
05.2022

Skills

  • Emergent Care
  • Rule Enforcement
  • CPR Proficiency
  • Swimming Lessons
  • Problem Resolution
  • Lifeguard Procedures
  • Public Interaction
  • People Skills
  • Critical Thinking
  • Microsoft PowerPoint
  • Pool Policies Enforcement
  • Patrolling Areas

Additional Information

I enjoy playing sports specifically softball and volleyball. I have worked with children in a school setting and as a swim instructor. I have coached youth sports in camps and high school softball. I have organized and facilitated Bible study with my peers in a work environment.

Timeline

Student Activities Assistant

Concordia University Texas
08.2023 - Current

Embark Navigator

Concordia University Texas
06.2023 - Current

Life Guard/Swim Instructor/Pool Manager

Killeen Parks And Recreation
05.2023 - 08.2023

Front Desk Clerk

Hyatt Hotels Corp
08.2022 - 05.2023

Life Guard/Swim Instructor

City Of Killeen
05.2021 - 08.2023

Server Assistant/Hostess/Meal Prep

Razoo's Cajun Cafe
10.2020 - 02.2021

Bachelor of Arts - Director of Christian Education

Concordia University At Austin

High School Diploma -

Harker Heights High School

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Doxa Maulolo