Dominick Palmieri
Allentown,PA
Summary
People first, performance driven sales professional offering 10 years of team building and sales experience. Dedicated to helping others reach their full potential through coaching, accountability, and an authentic curiosity to get to know someone. Motivated to step into a new environment, embrace new challenges, set new goals and share my experiences while always learning from others around me.
Overview
13
13
years of professional experience
Work History
Senior Store Manager
Texas Roadhouse
Allentown, PA
05.2018 - Current
- Responsible for driving sales, employee hiring/retention and training curriculum
- Increased gross revenue year over year by 18% in 2021 and 35% in 2020 by implementing carry-out ordering
- Developed a server sales training certification that rolled out regionally to other stores in 2020
- Approved all corporate partnerships and marketing strategies
- Mentored junior managers through the Roadie Leadership Council
- Collaborated with store partner to set yearly budget and quarterly revenue projections
- Led and supported 6 managers and over 70 employees through the pandemic
Operations Manager
Texas Roadhouse
Allentown, PA
03.2015 - 05.2018
- Led daily operations and sales overseeing all front and back of house staffing needs
- Established daily, monthly and quarterly incentives for servers
- Implemented corporate trainings and coaching conversations
- Spearheaded team building experiences in and outside of work
- Achieved the highest back of house retention rate in the regional market years 2016 & 2017
- Created weekly schedule and approved all PTO requests
- Responsible for over $200k in weekly store purchasing and inventory
- Adhering to all state and company inspections with a track record of zero violations during my tenure
Local Store Marketer
Texas Roadhouse
Allentown, PA
04.2012 - 03.2015
- Executed a sales plan targeting local community businesses to drive corporate partnerships and in store sales through corporate events
- Collaborated with other LSM's across markets to share ideas and strategies to capture more accounts
- Doubled corporate event revenue within the first year by targeting local hospital network
- Grew sales on avg 3-5% per quarter through guest relations and rewards programs
- Drove store record giftcard sales in 2013,14 & 15
- Reported all daily activity and results in Excel
Server
Texas Roadhouse
Allentown, PA
07.2011 - 04.2012
- Built relationships with guests to create repeat and loyal customer base
- Upsold alcohol and food specials to win prizes and increase check averages
- Operated the POS system for all ordering and checkout entry
- Responsible for back of house side work - ice, lettuce, silverware,etc...
- Excelled in a fast paced and high volume environment
Education
Associate of Science - Criminal Justice
Lehigh Carbon Community College
Schnecksville, PA06.2013
Skills
- Coaching
- Team Building
- Sales Forecasting/Planning/Execution
- Time Management
- Hiring/Retention
- Organized over $150k in donations through Dine to Donate
Timeline
Senior Store Manager
Texas Roadhouse
05.2018 - Current
Operations Manager
Texas Roadhouse
03.2015 - 05.2018
Local Store Marketer
Texas Roadhouse
04.2012 - 03.2015
Server
Texas Roadhouse
07.2011 - 04.2012
Associate of Science - Criminal Justice
Lehigh Carbon Community College
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