Dr. Bhavana Surapaneni
Austin,TX
Summary
Clinical informatics professional with 6+ years of experience, including clinical practice as a dentist and 3+ years in healthcare informatics. Demonstrated deep expertise in healthcare data management, system implementation, and electronic health records optimization. Strong collaborator focused on team success and seamless adaptability to changing needs. Skilled in data analysis, process improvement, and user training, consistently driving impactful clinical outcomes. Reliable and results-oriented, with proven track record of enhancing healthcare delivery through innovative informatics solutions.
Overview
3
3
years of professional experience
Work History
Clinical Informatics Specialist
ATW Health Solutions
11.2024 - Current
- Provided technical and clinical SME for the Agency for Healthcare Research and Quality's (AHRQ) Quality and Safety Review System (QSRS), serving as a crucial interface between development teams and federal stakeholders, achieving 98% stakeholder satisfaction rating.
- Enhanced patient safety event detection with algorithms that increased identification of previously undetected safety events by 32%, directly contributing to CMS compliance.
- Acted as trusted advisor for federal stakeholders on the QSRS project offering strategic recommendations that aligned technical capabilities with regulatory requirements.
- Developed, reviewed, and maintained user stories, functional requirements, and test cases for software releases within a SAFe Agile framework.
- Owned and maintained the QSRS product backlog with continuous grooming and prioritization based on stakeholder needs; established clear acceptance criteria for development tickets during bi-weekly sprint planning.
- Conducted User Acceptance Testing (UAT) across multiple sprint cycles, validating software functionality, identifying defects, and ensuring compliance with specifications.
- Facilitated weekly cross-functional meetings and established standardized documentation workflows in Confluence to enhance team collaboration and project tracking, demonstrating effective communication skills and mentoring capabilities.
- Supported quality assurance through testing strategy development, release note validations, and management of post-release feedback cycles.
Clinical Informatics Specialist
Northwell Health
10.2023 - 11.2024
- Developed business requirements documentation (BRD) and workflows using Visio, ensuring alignment with organizational goals, and streamlining the onboarding process for Unite Us, successfully onboarding and training 2000+ users, demonstrating vision and leadership.
- Provided technical specifications to the IT and vendor teams, facilitating seamless system configuration, resulting in a successful go-live with minimal issues.
- Conducted end-user training on the Unite Us platform, including HIPAA compliance, which improved user readiness and ensured full adherence to privacy regulations.
- Led Go/No-Go meetings and created training materials, ensuring all stakeholders were aligned and prepared, leading to a smooth transition during the go-live phase.
- Offered ongoing support post-go-live, troubleshooting user issues, which enhanced user confidence and reduced operational disruptions.
- Acted as the liaison between project manager and vendor, ensuring effective communication and adherence to standards, which minimized delays and maintained project quality.
- Monitored application usage to identify areas for improvement, that contributed to improved system adoption by 95% and optimized workflows for larger user groups.
- Reduced operational costs by approximately 25% through strategic workflow optimization and elimination of redundant processes in the EHR system.
- Led standardization of clinical screeners across the enterprise, ensuring consistent patient assessment and improving data quality for population health initiatives.
- Worked on integrating Epic (EHR) with Unite Us (Third-party application) to streamline the referral process, addressing patients' social needs and enhancing care coordination through innovative systems redesign.
- Established EHR-based referral workflows between inpatient and outpatient settings, resulting in 42% faster transitions of care.
- Maintained collaborative relationships with clinicians, providers, internal teams, fostering teamwork and enhancing the efficiency of cross-departmental workflows.
- Communicated with project leadership about training milestones and decisions, ensuring all stakeholders were informed and aligned, which facilitated smooth project execution.
- Developed test Mapped Record Testing, ensuring comprehensive coverage of system functionality.
- Ensured all testing phases (smoke, communication, and primary functional testing) were successfully completed, while accurately documenting the process in both systems, leading to a successful implementation with zero critical errors.
- Led and collaborated on Epic/Third-Party application educational offerings, creating training programs that increased user proficiency and system adoption.
- Generated ROI analysis for EHR integration projects that demonstrated potential 35% reduction in administrative costs and 20% improvement in referral completion rates.
Clinical Data Analyst Intern
Northwell Health
09.2022 - 05.2023
- Developed complex data aggregation queries using SQL consisting of joins to pull all COVID-positive patients and patients who took vaccines 7 days before surgeries to reduce last-minute cancellations.
- Created custom Power BI dashboards to visualize COVID-19 patient data through showing COVID-positive and vaccinated patients that needed to cancel/postpone surgeries.
Graduate Research Assistant
Hofstra University
09.2022 - 04.2023
- Utilized Python to conduct extensive voice analysis on 100+ documents to evaluate the reliability of the sentiment analysis to drive insights on improving the tone and the software’s accuracy by 95%.
- Applied the Noldus face reader to analyze the facial expressions of 200+ test subjects and investigate the impact of emotional reactions on decision-making processes.
- Collaborated with 3 faculty members to complete an eye tracking study on analyzing the prediction of behavior to generate comprehensive insights/recommendations & achieve an identification accuracy of 82%.
Education
M.S. - Health Informatics
Hofstra University
New York, NY05.2023
Bachelor’s - Dental Surgery
Dr Ntr University of Health Sciences
India 12.2019
Skills
- Workflow Optimization
- Resource Utilization
- Cost Reduction Strategies
- Population Health Management
- Healthcare Reform Initiatives
- Client Services
- ROI Assessment
- Benchmarking
- Budget Management
- Financial Forecasting
- Revenue Analysis
- Agile/SAFe Methodology
- Sprint Planning
- Backlog Management
- Cross-functional Team Leadership
- Jira
- Confluence
- Executive Communication
- Requirements Gathering
- Change Management
- Relationship Building
- Business Development
- SQL
- Power BI
- Tableau
- Visio
- SharePoint
- Microsoft Office Suite
- EHR Systems (Epic, Allscripts)
- Clinical Decision Support
- Telehealth Platforms
- Python (NumPy, Pandas, Scikit-Learn, NLTK, Seaborn)
- R (ggplot2)
- Machine Learning
- Patient Safety & Quality Measures
- Clinical Workflow Design
- Treatment Planning
- HIPAA
- HITECH
- CMS Regulations
- Patient Data Privacy
- PIV Card Holder – US Federal Government
Projects Leadership Experience
- Clinical Decision Support for COPD Patients, 02/01/22 - 05/01/22, Filtered EHR data of >10K COPD patients to find patterns and trends in comorbidities and medication usage.
- Strategic and Financial Planning for LIJMC, 09/01/21 - 12/01/21, Reduced financial & operational risks by analyzing complex healthcare organizational issues.
Timeline
Clinical Informatics Specialist
ATW Health Solutions
11.2024 - Current
Clinical Informatics Specialist
Northwell Health
10.2023 - 11.2024
Clinical Data Analyst Intern
Northwell Health
09.2022 - 05.2023
Graduate Research Assistant
Hofstra University
09.2022 - 04.2023
M.S. - Health Informatics
Hofstra University
Bachelor’s - Dental Surgery
Dr Ntr University of Health Sciences
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