Dragana Milakara
Broadview Heights,Ohio
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals. Eager to contribute to a team successfully through hard work, attention to detail, and ready to take on challenges. Motivated to learn, grow and excel.
Overview
6
6
years of professional experience
Work History
Office Manager
Southern Select Auto Sales
Medina, OH
03.2021 - Current
- Optimized organizational systems for payment collections, deposits and bank recordkeeping.
- Oversaw office inventory activities by stocking units into Frazer.
- Managed all aspects of processing vehicle titles.
Records Assistant
DuPont & Blumentstiel Law Office
Dublin, OH
12.2020 - 02.2021
- Part time/ Assisting with medical records request for clients through Ciox. Forwarding patient release forms to hospital/physicians offices to obtain records.
Medical Biller and Coder
JP Recovery Services
Rocky River, OH
05.2017 - 06.2020
- Systems & Program experience: Nthrive, OnBase, FACS Workstation, Citrix, Revenue Cycle, Cerner, AS400 Operations Navigator, EPIC, Xpeditor, Epremis, Emdeon
- Hospital/Physicians: Cleveland Clinic/Main, East, West & Medina. UH Hospital/ Portage, Holzer, Fairfield
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Filed and updated patient information and medical records.
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Delivered timely and accurate charge submissions.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Processing incoming correspondence, signature letters, denials and requests necessary for claims submission
- Reviewing & coding claims with accurate diagnosis codes following ICD-10 requirements
- Reviewing CPT codes & modifiers to correct level of service for bill submission
- Applying correct Revenue Codes
Medical Biller and Coder
Donald Martens & Sons Ambulance Service
Cleveland, Ohio
11.2015 - 05.2017
- Medicare Representative: Handling claims and meeting medical necessity for transportation services.
- Maintaining quality work production while following Medicare guidelines and coding
Education
Medical Billing And Coding
Larock Healthcare Academy
Northfield, OH2015
Skills
- Multi-tasking in high pace environments while reaching production standards
- Strong communication skills and investigative skills for problem solving
- Ability to work independently and in team projects
- Flexible with daily tasks and priorities
- Ability to work remote and maintain production standards
- Professional interpersonal and phone communications with clients and patients
- Meeting deadlines with insurance companies within timely filing
Timeline
Office Manager
Southern Select Auto Sales
03.2021 - Current
Records Assistant
DuPont & Blumentstiel Law Office
12.2020 - 02.2021
Medical Biller and Coder
JP Recovery Services
05.2017 - 06.2020
Medical Biller and Coder
Donald Martens & Sons Ambulance Service
11.2015 - 05.2017
Medical Billing And Coding
Larock Healthcare Academy