Summary
Overview
Work history
Education
Skills
Languages
Timeline
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DRAGANA  PRATLJACIC

DRAGANA PRATLJACIC

DANILOVGRAD,MONTENEGRO

Summary

· Montenegro licensed and certified since May 2005 with 11 years of experience in hospital, clinic and emergency setting and 6 years of experience working for Cruise industry


o Highly competent and experienced in emergency medicine administration and medical care delivery.

o Profound knowledge of critical care, emergency medicine, trauma management, general surgery.

o Supervised, coordinated and worked harmoniously with the medical staff and administration ensuring high quality medical attention consistent with the standard operating procedures.

o Familiar with clinical care management and teamwork concepts – with strong interpersonal and relationship building skills.

o Ability to deal with emergency patients of all age groups, efficiently

o Adept at communicating with patients and relatives including attending physicians, specialists and the nursing staff.

o Dedicated entire professional life to the health industry in the Montenegro and at sea

o Great attention to detail with excellent analytical skills.

o Excellent communication and interpersonal abilities.

o Ability to think and act quickly in a stressful environment.

Overview

21
21
years of professional experience
7
7
years of post-secondary education

Work history

Lead RN

Oceania Cruises - NCLH
01.2023 - Current
  • Monitored patient vitals and necessary signs.
  • Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
  • Implemented and updated treatment plans in collaboration with doctors.
  • Administered medication with meticulous attention to detail.
  • Implemented and maintained core measures in patient safety, patient satisfaction and holistic approaches to nursing.
  • Assisted doctors and other nursing staff.
  • Provided technical assistance to doctors.
  • Managed BiPAP, CPAP, IV PICC, central lines, media ports and peripheral lines accurately to avoid issues and enhance patient care.
  • Dispensed medications and administered pharmacological and non-pharmacological interventions via IVs, subcutaneous and intramuscular injections, as well as orally or rectally.
  • Ensured safe, legal medicines handling and substance control in line with Medicines Act.
  • Set appointments for medical care and maintained schedules.
  • Coordinated specialist referrals to assist patients.
  • Trained new staff to meet patient service goals and champion standards of care.

Infectious Disease Prevention Officer

Regent Seven Seas - NCLH
09.2021 - 12.2022
  • Interviews cases to establish the case history.
  • Evaluates and monitors guest & crew.
  • Provides education, guidance, and isolation/quarantine parameters based on Centers for Disease Control and Prevention (CDC) for those individuals who meet the case definition for a confirmed, suspect, or probable case of a communicable disease.
  • Records, manages intake information, and establishes the description and timeline of onset of symptoms and interviews case to determine all possibly exposed individuals.
  • Explains information and recommendations regarding isolation and quarantine parameters, services available to the case, and monitors case for ongoing needs and disease clearance.
  • Helps case develop an appropriate plan which may include referral to another Hospital.
  • Maintains detailed records of cases and assembles these into periodic reports in order to determine trends (if any).
  • Supports the Public Health Department by performing COVID-19 contact tracing, to include answering telephone inquiries involved with contact tracing duties related to quarantine and monitoring of contacts.
  • Supports and assists with vaccination programs.
  • Daily procedural responsibilities include, but are not limited to the following:


  • Quickly get in touch with contacts of diagnosed patients through text, e-mails, phone calls, and other platforms when necessary.
  • Provide contacts with approved information on quarantine procedures, what to do if symptoms develop, and if appropriate, refer them to testing.
  • Assign risk category depending on the contact’s underlying medical conditions.
  • Work closely with a team to efficiently complete case investigations.
  • Systematically collect and record information in a local database.
  • Communicate with Senior Doctors when contact cannot be made with an individual and understand the best way to address the problem.
  • Participate in regular meetings and training such as weekly case reviews, communicable disease manual training, and others as deemed necessary.
  • Participate in outbreak investigation.
  • Serve as an authoritative source on contact tracing and related protocols.

Registered Nurse

Norwegian Cruise line - NCLH
03.2018 - 09.2021
  • Maintaining Guest illness logs and medical notes. Completes all paperwork associated with various medical situations.
  • Maintaining Crewmember illness logs and Crewmember medical files. Such files shall accompany Crewmembers from ship to ship in accordance with company policy.
  • Maintaining injury logs and fill out accident reports.
  • Maintaining current Crewmember physical examinations.
  • Maintaining Acute Gastroenteritis log for U.S.P.H. and reports as required.
  • Preparing and maintaining records of Medical Center charges.
  • Executing Code Alpha procedures.
  • Executing air and land evacuation procedures.
  • Train and lead stretcher teams in Fire and Lifeboat drills, and first-aid training for Crewmembers.
  • Obtain and test water samples and cultures for growth of Coliform organisms.
  • Performing daily, weekly and monthly checks of emergency equipment and maintenance of all Medical Center equipment.
  • Sterilize surgical instruments.
  • Order medical supplies and equipment. Maintains proper levels of inventory through us of the MXP ordering system.
  • Provide first aid supplies for first aid boxes.
  • Make and distributes Medical Center on call schedules.
  • Properly disposing of hazardous wastes, used sharps (needles, syringes) and expired medications and supplies.
  • Oversee and maintain cleanliness of the Medical Center in a clean and orderly fashion.
  • Actively participant in Crewmember education and training programs.
  • Maintaining records and narcotic counts.
  • Ensuring confidentiality of medical information.
  • Properly filling out and distributing all forms associated with the medical department.
  • Prepare and submit a list of accidents/injuries by department for the monthly Crew Safety and Environmental Committee meetings.
  • Assist in mandatory random drug testing.
  • Execute and has a good working knowledge of all paperwork associated with the operations of the Medical Center.
  • Available at all times in order to assist the Doctor or Senior Doctor with any medical cases.
  • Familiar with the Safety and Environmental Protection Policy and the SMS, and carry out the policies and procedures appropriate for his/her position.

Registered Nurse

MSC Cruise line
01.2016 - 03.2018

* Opens and closes the hospital in accordance with the schedule set by MSC Cruises;

* Maintains the Medical Centre in a permanent state of sanitary cleanliness;

* Maintains accurate inventory of medical supplies;

* Provides to the Corporate Office an accurate and comprehensive report of unavailable and/or expired medicines and supplies at the end of every cruise;

* Immediately reports any damage or failure of medical equipment to the Doctor;

* Performs water analysis and testing, following the standard procedure;

* Performs tests and examination if required and in accordance with Doctor’s instructions;

* Ensures all batteries associated with emergency equipment are fully charged;

* Operates shore side first-aid service in ports where guests and/or crew may not have access to regular emergency services.

  • Administered medication with meticulous attention to detail.
  • Monitored patient vitals and necessary signs.
  • Responded to emergency situations quickly within appropriate procedures.

Deputy of chief nurse in Trauma ICU

Trauma ICU - Clinical Center of Montenegro
12.2012 - 01.2016

* Doctor’s first assistant and Organization of staff

* Team leader in critical situations in ICU (resuscitation, mass casualties, etc.)

  • Mentored about 200+ student Nurses over 4 years period.
  • Demonstrated expert clinical skills and critical judgement to ensure safe, appropriate patient care.

* Part of a team for critical situations for every department in the Hospital

* Part of National team for organ transplants

* Part of National helicopter evacuation team

* Team member for Prevention of spreading intra-hospital infection

* Chief nurse for control of infectious diseases in Or and ICU

* Investigate infectious cases to establish the case history, evaluates, and monitors patients, provides education, guidance, and isolation/quarantine parameters based on Montenegro National epidemiologic institute.

* Mange all medical records, manages intake information, and establishes the description and timeline of onset of symptoms and interviews case to determine all possibly exposed individuals – including patients and medical personnel.

* Maintains detailed records of infectious cases and assembles these into monthly reports in order to determine trends of infection in OR and ICU

* Part of team for prevention of intra-hospital outbreak

Registered ICU Nurse

Trauma ICU - Clinical Center of Montenegro
05.2006 - 12.2012

* Provided primary care in medicine, general pediatrics, obstetrics and mayor surgical cases for patients in all age brackets.

* Performed care for a variety of afflictions including general illnesses, cardiac, gastric, renal, and pulmonary conditions, surgical, obstetric, trauma and neuro-trauma, orthopedic and other disease states.

* Attended to a variety of patient cases from the simplest to the most life-threatening in both OR and ICU unit.

· Evaluated patients, diagnosed disorders and managed emergency care delivery to patients.

· Performed diagnostic tests and provided appropriate medicines to patients.

· Advised patients and responded to their queries related to health and treatment.

· Prepared and maintained accurate documents and data in EMR system.

· Managed inbound patient referrals and liaised with other members of medical team.

· Handled emergency case patients and initiated emergency procedures, as required.

· Observed physical condition of patients and delivered appropriate medical care.

· Guided and managed medical team and support staff in emergency patient care.

· Prepared and maintained accurate and detailed summaries and other medical documentation.

· Conduct follow-up visits to monitor the patient’s condition.

· Process Requested medical tests and based on them, follow a treatment plan.

· Develop effective patient care plans.

· Refer patients to appropriate specialists.

· Ensure that patients are stable before transferring them to the proper department for further evaluation from ICU or OR.

· Provide instructions for discharge and any relevant paperwork.

· Maintain the patient’s medical records.

  • Coordinated planning and delivery of ICU care, communicating treatment and medication plans clearly to patients and carers.
  • Carried out thorough clinical assessments to effectively triage and treat patients with ICU needs.
  • Demonstrated expert clinical skills and critical judgement to ensure safe, appropriate patient care.

Registered Nurse

Cardio Surgery dep - Clinical center of Montenegro
05.2005 - 05.2006
  • Administered medication with meticulous attention to detail.
  • Implemented and updated treatment plans in collaboration with doctors.
  • Monitored patient vitals and necessary signs.
  • Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
  • Responded to emergency situations quickly within appropriate procedures.
  • Maintained outstanding patient care levels through attentive, compassionate monitoring of physical and mental wellbeing.

* Cardio – surgery department is tertiary care center for elective and urgent cardio – vascular surgeries.

1. Pre-operative preparation of patient

2. Post-operative care of patient

3. Assisting during operation with CEC protocol

4. Assisting during process of total anesthesia

Nurse Practitioner

Clinical Cenetr of Montenegro
05.2002 - 05.2005
  • Created diagnostic plans to understand patient's disability and implemented healing programme to access specialised medical treatment or services.
  • Explained medications and side effects to patients, family members and caregivers and thoroughly reviewed physician-ordered tests.
  • Performed patient physicals and compared and contrasted results with established medical records to provide proper diagnosis and facilitate appropriate treatment.
  • Provided quality patient care and maintenance of rooms to properly comply with safety, health and organizational regulations.
  • Handled patients in intensive care units on haemodialysis, including patients with kidney failure and diabetic complications.

· Post Medical College Scholar program for getting nurse licensing with rotations in Surgery department, Internal medicine department, Infection diseases department, ER, OR, ICU, Orthopedic and traumatology department, Nephrology and Hemodialysis, Neurological department etc.

  • Assisted patients in Intensive Care Units (ICU) on dialysis, including patients with kidney failure and diabetic complications.

· Active participation in research and thesis presentation.

· Hospital training program at the primary, secondary and tertian government institutes and hospitals

· Training for RN degree

· 2 years training in National Institute for prevention of infectious diseases

Education

Bachelor of Nursing - Nursing - Meidcal

Medical university of Montenegro
Podgorica, Montenegro
09.2009 - 12.2012

Health care provider nurse - RN - Nursing - Medical

Medical high school
Podgorica, Montenegro
09.1998 - 05.2002

Skills

    Airway management – trained in use of Macintosh blade, Mc Coy blade and Glade Scope for difficult airway; oral and nasotracheal intubation, LMA (I-gel, Pro Seal), manual ventilation with Ambu

    Invasive monitoring – arterial cannulation and blood pressure monitoring (radial, brachial and femoral artery – cannula or catheter), central venous cannulation and CVP monitoring (external and internal jugular vein, subclavian vein, femoral vein)

    Non-invasive monitoring of patient functions during Anesthesia: EKG, blood pressure, temperature, saturation with pulse-oximetry, diuresis, capnography, neuro-muscular monitoring (TOF), BIS

    Other manual skills – placement of nasogastric tube, intravenous cannulas, urinary catheter, arterial catheter and ETT

    Other - blood and blood product transfusion, perioperative fluid and electrolytes resuscitation, PONV treatment, basic mechanical lung ventilation (AC, BILEVEL, SIMV, CPAP)

    Familiar with medical equipment like IV pumps, injectomats, ventilators, suctions, AEDs, manual defibrillators, ultrasound device, video-laryngoscopes etc

    Burns management – surgical treatment of burns, necrectomies, dressing and fluid balance

    Small surgical procedures management: suturing, wound debridement, hemostasis, immobilizations with cast or slims

    Assisting with placement of thoracal catheter and pleural punction, abdominal lavage catheter “blind method”, placement of cystostomy “blind method” and under control of ultrasound

  • Catheterisation
  • Patient transportation
  • Emergency protocols
  • Analgesia control
  • Acute care expertise
  • Drawing blood
  • Medication administration
  • Supply management
  • Aseptic techniques
  • End-of-life care
  • BLS instructor
  • Haematology testing aptitude
  • Seizure management
  • Antenatal ICU procedures
  • Wound cleaning/care expertise
  • Sterilisation techniques mastery
  • Phlebotomy
  • Diabetes, Hospice and Stroke Patient Care
  • Cardiac care expert
  • Infection control standards expert
  • Monitoring vital signs
  • Non-medical profile and personal skills:

    Fluent knowledge of English and Serbian (Croatian) language (read, write and talk)

    Basic speaking Italian and Spanish language

    Computer programs Microsoft Office tools (Excel, Word, Power Point, Access) HTML, HTTP File protocol, CSS, Java script, SeaCare, MXP, Fidelio

    Excellent people skills

    Positive attitude and ability to work with people of different nationalities, religious and cultural differences

    Good communication and observation

    Ability to answer questions and offer advice

    Happy to work as a part of a team

    Excellent in dealing in emotionally charged situations

    Leadership skills

    Reliable, responsible, effective, and efficient with tide deadlines and under pressure

    Good organized and able to easily prioritize and focus on the important tacks vs urgent ones

    Driving license (B and C category)

    Yoga and meditation teacher

Languages

Serbian
Native
English
Fluent
Italian
Upper intermediate
Spanish
Intermediate

Timeline

Lead RN

Oceania Cruises - NCLH
01.2023 - Current

Infectious Disease Prevention Officer

Regent Seven Seas - NCLH
09.2021 - 12.2022

Registered Nurse

Norwegian Cruise line - NCLH
03.2018 - 09.2021

Registered Nurse

MSC Cruise line
01.2016 - 03.2018

Deputy of chief nurse in Trauma ICU

Trauma ICU - Clinical Center of Montenegro
12.2012 - 01.2016

Bachelor of Nursing - Nursing - Meidcal

Medical university of Montenegro
09.2009 - 12.2012

Registered ICU Nurse

Trauma ICU - Clinical Center of Montenegro
05.2006 - 12.2012

Registered Nurse

Cardio Surgery dep - Clinical center of Montenegro
05.2005 - 05.2006

Nurse Practitioner

Clinical Cenetr of Montenegro
05.2002 - 05.2005

Health care provider nurse - RN - Nursing - Medical

Medical high school
09.1998 - 05.2002
DRAGANA PRATLJACIC