Danielle Raggette

• Assessed student health and identified potential health concerns to provide appropriate care.
• Provided support to students with special needs and disabilities to deliver appropriate care and meet educational needs.
• Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
• Maintained upkeep on defibrillators, blood pressure monitors and first aid kits to keep resources in working condition for emergencies.
• Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
• Screened for infectious diseases to help prevent spreading within school community.
• Educated students on various health topics to promote overall health and wellbeing.
• Developed care plans and made referrals as necessary for students with health concerns or injuries.
• Implemented emergency protocols in medical emergencies to promote safety for students and staff.
• Oversaw health services for school of 600 + students and faculty.
• Assisted in initiation of district Valtoco and Nayzilam protocol and arranged staff training on medication administration

• Built meaningful relationships with patients and families for optimal care.
• Phone triage using phone queue.
• Educated patients, families and caregivers about conditions and treatments.
• Completed necessary documentation and providing applicable health information from electronic health record to patient's insurance company for medication and procedure prior authorization and/or appeals
• Drafted letters of medical necessity for claim denial appeals
• Evaluated patient histories, complaints, and current symptoms.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Educated family members and caregivers on patient care instructions.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

Neurology Program Coordinator

• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Patient liaison between inpatient to outpatient neurological care
• Assisted in discharge planning
• Collaborated with inpatient team care manager to advocate for patient discharge needs
• Coordinated virtual Microsoft Teams inpatient neurology consultations
• Initiated start of specialty neurologic medications by obtaining urgent prior authorization from pharmacy benefit manager/payer and coordinating medication home delivery for patients from specialty pharmacies
• Drafted letters of medical necessity for claim denial appeals
• Educated patients/families on specialty medication administration
• Assisted with clinic functions as needed
• Assists providers with initiation and coordination of delivery for multiple sclerosis pharmaceutical agents and outpatient IVIG infusions
• Contributed to creation of “nurse navigator" role, who acts as point of contact for complex patients with specific neurological diagnoses using LEAN purpose of optimizing current roles and wasted resources

Ambulatory Staff Nurse

• Completed necessary documentation and providing applicable health information from electronic health record to patient's insurance company for medication and procedure payor prior authorization and/or appeals
• Drafted letters of medical necessity for claim denial appeals
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Evaluated patient histories, complaints, and current symptoms.
• Provided education to patients and their family and advocated for their needs
• Phone triage
• Preceptor for oncoming ambulatory nurses
• Assisted providers with in-clinic procedures, including peri cranial nerve blocks and Botox injection
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Evaluated patient histories, complaints, and current symptoms.

Staff RN

• Provided nursing care to 3-4 patients with variety of neurological disorders and complications including but not limited to, patients with external ventricular drain (EVD), baclofen pump placements/ replacements, VP shunt malfunctions, craniosynostosis, and seizures
• Provided nursing care to other “off-service” patients with diagnoses including but not limited to sickle cell crisis, appendicitis, tonsillectomy/ adenoidectomy, and nephrotic syndrome
• Performed and documented assessments of patient/family, including bio-physical, psychosocial, developmental (age-appropriate), cultural, spiritual, and environmental needs, in an organized and systematic manner
• Analyzed situations, anticipated potential problems, and detected changes in patient status
• Provided discharge education and involved patient and family in patient's plan of care
• Assessed patient/family learning needs, capabilities, preferences, and readiness to learn prior to teaching
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.

Charge Nurse

• 35-bed unit resource nurse/ shift supervisor.
• Assessed and documented discharge needs for each patient.
• Communicated patient issues to unit leadership and house nursing supervisor.
• Conducted daily shift briefs to inform staff of changes in patient care assignments.
• Supervised patient admissions and discharges from hospital to home care, rehabilitative facility, or self-care.
• Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.