Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dragomir Ivetic

Crown Point,IN

Summary

Adaptable Quality Manager with a 23-year background in implementing and developing improvement processes through collaboration with cross-functional teams. First-rate computer, analysis and research skills. Specialties include achieving set targets, generating new strategies and maintaining accurate records.

Overview

24
24
years of professional experience

Work History

Quality Manager

Harris Steel Company
01.2016 - Current
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Calibrated instruments and scales in production area and quality lab.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

President

Self Employed Services
03.2013 - 12.2015

Quality Manufacturing Consultant

  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.

Quality Manager

Sunoco Inc. (Suncoke Energy)
09.2007 - 03.2012
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Primary liaison between company and customer
  • Championed best practices throughout entire corporation
  • Responsible for 150K month budget
  • Performance management

Quality Systems Manager

LB Steel Co.
01.2007 - 09.2007
  • Responsible for all levels of quality control.
  • Developed quality operating system from ground up.
  • Supervised the assembly of over 2000 products.
  • Managed 6 quality supervisors.
  • Coordinated all machine calibrations.
  • Performance Management.

Quality Operating Systems Coordinator

Ford Motor Company
01.2000 - 01.2007
  • Responsible for quality auditing and process monitoring.
  • Developed and audited process control plans
  • Traveled extensively to customer locations addressing quality concerns.
  • Customer quality representative
  • ISO 9001 lead auditor
  • Six Sigma Green Belt certification

Education

No Degree - Coke Making/Blast Furnace Operations

McMaster University
Ontario, Canada
04.2009

No Degree - Six Sigma Black Belt

Villanova University
Villanova, PA
05.2008

Bachelor of Science - Biology

Valparaiso University
Valparaiso, IN
06.1991

Skills

  • Statistical Analysis
  • Stream lining Operations
  • ASQ Senior Member
  • Sampling Techniques
  • Strong Analytical Ability
  • Proficient in Microsoft office
  • Safety Orientated
  • Operations Management
  • RCA analysis expert
  • Excel in out of box solutions

Timeline

Quality Manager

Harris Steel Company
01.2016 - Current

President

Self Employed Services
03.2013 - 12.2015

Quality Manager

Sunoco Inc. (Suncoke Energy)
09.2007 - 03.2012

Quality Systems Manager

LB Steel Co.
01.2007 - 09.2007

Quality Operating Systems Coordinator

Ford Motor Company
01.2000 - 01.2007

No Degree - Coke Making/Blast Furnace Operations

McMaster University

No Degree - Six Sigma Black Belt

Villanova University

Bachelor of Science - Biology

Valparaiso University
Dragomir Ivetic