Dragos Daniel Negura
Miami Beach,FL
Summary
Dynamic leader with proven expertise in operations management and team building, honed at Tapelia Restaurant and across diverse roles . Excelled in enhancing sales, employee satisfaction, and customer loyalty through strategic vision and effective problem resolution. Skilled in bilingual communication and efficient multi-tasking, achieving significant business growth and operational efficiency. Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities. Customer-oriented General Manager with 5 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
11
11
years of professional experience
Work History
General Manager
Tapelia Spanish Cuisine 551 Lincoln Road
11.2018 - 08.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Bartender
Blue Coast Grill & Bar
06.2016 - 10.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Construction Supervisor
BOK Immaculate Construction
07.2015 - 04.2016
- Supervised field crews to maximize quality and work efficiency.
- Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
- Completed projects on time and within budget by effectively managing resources and schedules.
- Reported quality of performance on site to site construction managers.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Agricultural Assistant
Garten Behr Ag
06.2013 - 10.2013
- Improved crop yield by implementing effective planting and harvesting techniques.
- Provided exceptional customer service during farmer''s market events, promoting repeat business from satisfied buyers.
- Increased operational efficiency through meticulous record-keeping of inventory, expenses, and production data.
- Effectively managed time-sensitive tasks such as planting, fertilizing, and harvesting for optimal results.
- It was a great experience durring the summertime and vacation from University to interact and have contact with people from diferent country, practice and improve my skills durring this short program.
Education
Bachelor of Science - Animal Husbandry
University of Agricultural Sciences And Veterinary
Iasi, Romania 06-2015
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Training and coaching
- Customer Relations
- Employee Scheduling
- Motivation
- Expense Control
- Bilingual
Languages
English
Full Professional
Spanish
Full Professional
Romanian
Native or Bilingual
Timeline
General Manager
Tapelia Spanish Cuisine 551 Lincoln Road
11.2018 - 08.2024
Bartender
Blue Coast Grill & Bar
06.2016 - 10.2017
Construction Supervisor
BOK Immaculate Construction
07.2015 - 04.2016
Agricultural Assistant
Garten Behr Ag
06.2013 - 10.2013
Bachelor of Science - Animal Husbandry
University of Agricultural Sciences And Veterinary
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