Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

DRAKE BEASLEY

Chicago,CA

Summary

I am an organized and dependable candidate seeking a full time position in a Customer Service and or Inventory management related role. I am successful at managing multiple priorities with a positive attitude. I am hardworking and passionate with what ever I am tasked to do. I am willing to take on added responsibilities to meet team and company goals.


Overview

12
12
years of professional experience

Work History

Landscape Sprinkler Tech

Mudd Landscaping
12.2023 - 06.2024
  • Installed landscape irrigation system for commercial customer.
  • Delivered high level of customer support by servicing malfunctioning systems.
  • Prioritized and corrected irrigation breaks to quickly restore service.
  • Inspected sprinkler heads across grounds and identified maintenance needs.
  • Adjusted sprinkler head direction and angle based on identified wet and dry areas.
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
  • Performed the necessary labor to trim trees and shrubs and dig trenches
  • Assisted with repairs to steam, drainage, and sewer lines.
  • Measured, threaded, and cut materials to correct angles.

Dispatcher

EnergyAid
08.2022 - 10.2023
  • Responsible for sales of the companies Solar products and installation services.
  • Answered phone calls and responded to customer emails.
  • Maintained detailed records of calls and orders using Salesforce software.
  • Coordinated dispatching, routing, and tracking of Technicians along with timely delivery of materials.
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Managed warehouse inventory facilitating proper loading and unloading of orders.
  • Utilized forklift and / or pallet jack to load, unload, transport and store goods in designated areas .
  • Completed physical inventory counts each month providing the applicable reporting.

Plumber Apprentice

Partners Plumbing
11.2021 - 08.2022
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Listened to instructions from journeyman plumber, gaining valuable onsite job training.
  • Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
  • Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
  • Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Tested for leaks in new and repaired systems to verify functional and safe working condition.
  • Dug Trenches to lay new pipe and repair old piping

Assistant Store Manager

PetsMart
01.2019 - 11.2021
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

Sales Manager / Dispatcher

Primetime
06.2012 - 11.2018
  • Managed a team of 20 employees in a fast paced entertainment environment, including salesmen, tour guides and office staff
  • Responsible for the sales of hollywood bus tours
  • Coordinated scheduling and dispatching of 10 drivers for multiple tours throughout the day / week.
  • Created tour routes and optimized plans for traffic, road conditions, and other factors.
  • Managed and tracked employee earnings on a daily basis.
  • Responsible for training tour guides with knowledge of points of interest in Hollywood.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Tracked and monitored vehicle performance and maintenance.

Carpet Cleaner / Restoration Tech

A-1 Restoration
04.2012 - 07.2014
  • Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
  • Used wand, degreasers and other equipment to remove dirt, tough stains, paint and mold from carpets and upholstery.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
  • Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment
  • Completed tear-down of drywall, flooring and other structures as needed for repairs.
  • Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.

Education

High School Diploma -

Bolsa Grande H.S.
Garden Grove, Ca.
06.2012

Skills

  • Experience operating Forklift, pallet jack and floor jack
  • Knowledge with Microsoft Office: word, excel
  • Communication skills both oral and written
  • Great Listener, problem solver
  • Extremely Organized and OCD about cleanliness
  • Computer skills - ability to setup new computers with hardware and software
  • Extremely reliable and timely
  • Inventory Management
  • Customer and Service-Oriented
  • Friendly, Positive Attitude

Hobbies

I am passionate about collecting sports and figurine memorabilia 

I enjoy working in the outdoors with landscaping and gardening

I am a bit OCD about organizing and cleanliness 

Timeline

Landscape Sprinkler Tech

Mudd Landscaping
12.2023 - 06.2024

Dispatcher

EnergyAid
08.2022 - 10.2023

Plumber Apprentice

Partners Plumbing
11.2021 - 08.2022

Assistant Store Manager

PetsMart
01.2019 - 11.2021

Sales Manager / Dispatcher

Primetime
06.2012 - 11.2018

Carpet Cleaner / Restoration Tech

A-1 Restoration
04.2012 - 07.2014

High School Diploma -

Bolsa Grande H.S.

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DRAKE BEASLEY