Dynamic customer service professional with proven success at Walmart, enhancing customer satisfaction through effective issue resolution and strategic engagement initiatives. Skilled in cash handling and relationship building, I consistently deliver exceptional service while analyzing customer data to anticipate needs and improve overall experience.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Analyzed customer data to identify trends and anticipate customer needs.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Assisted customers over the phone regarding store operations, product information and order placement.
Inspected dining and serving areas for cleanliness and proper setup.
Notified server after seating parties in section to facilitate prompt service.
Recommended pastries and sandwiches to pair with customers' beverages.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Described menu items to customers and suggested products based on stated preferences.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Provided excellent customer service by responding to inquiries quickly and professionally.