Summary
Overview
Work History
Education
Skills
Timeline
Generic

Drake Gibson

Norwalk

Summary

Dynamic and customer-focused with experience in retail and food, excelling in high-energy environments. Proven ability in multitasking and teamwork, ensuring efficient operations and exceptional service. Skilled in order management and problem-solving, consistently achieving customer satisfaction. Adept at maintaining cleanliness and organization, with a strong commitment to safety and quality standards.

Overview

6
6
years of professional experience

Work History

Crew Member

Chipotle
04.2025 - Current

Prepared and cooked fresh ingredients according to Chipotle’s quality and food-safety standards (grill, line, prep).


Built customer orders quickly and accurately while maintaining a friendly, high-energy service environment.


Operated the front line, register, and online order station; managed high-volume rush periods efficiently.


Maintained cleanliness and organization of the kitchen, prep stations, dining room, and dish area.


Followed strict food safety procedures including temperature checks, labeling, portioning, and sanitation protocols.


Collaborated with team members to restock inventory, rotate ingredients, and ensure smooth shift operations.

Associate

Walmart
04.2022 - 03.2025

Accurately picked, packed, and staged online grocery orders across all departments, ensuring correct items and high quality.


Provided customer service during pickup by greeting customers, handling substitutions, and resolving order issues.


Loaded customer vehicles efficiently and safely; maintained organized staging, cooler, and freezer areas.


Operated handheld devices to manage orders, track inventory, and update order status in real time.


Worked in a fast-paced environment, meeting tight order deadlines while following food safety standards.


Assisted with general store support including restocking, zoning, and maintaining clean, compliant work areas.

Crew Member

Mickey Mart
04.2021 - 04.2022
  • Customer service, ensuring a positive experience
  • Operated cash register efficiently, accurately processing transactions and handling payments
  • Maintained cleanliness and organization of work areas
  • Carried out stocking, cleaning, cooking, and sales duties in a timely and productive manner

Crew

McDonald's
09.2019 - 01.2021
  • Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences
  • Operated kitchen equipment efficiently to prepare food items according to safety standards
  • Maintained cleanliness of work areas
  • Collaborated with team members to optimize workflow during peak hours
  • Assisted in training new crew members on procedures and customer service protocols
  • Worked front counter, drive-thru and other areas
  • Took orders, prepared meals, and collected payments
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency

Education

High School Diploma -

Western Reserve
Collins, OH
05.2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Integrity and honesty
  • Initiative and Self-motivation
  • Basic math
  • Heavy lifting
  • Hospitality service expertise
  • Valid Driver's license
  • Creativity and innovation
  • Order management
  • Menu memorization
  • Positive company representation
  • Salesmanship
  • Point-of-sale transactions

Timeline

Crew Member

Chipotle
04.2025 - Current

Associate

Walmart
04.2022 - 03.2025

Crew Member

Mickey Mart
04.2021 - 04.2022

Crew

McDonald's
09.2019 - 01.2021

High School Diploma -

Western Reserve