Drake Miller
Yadkinville,NC
Summary
I am a motivated and adaptable individual with a background in leadership, customer service, and entrepreneurship. My professional journey began at the age of 14 when I founded an independent contracting business, which provided me with invaluable insights into the importance of customer satisfaction and the cultivation of strong relationships within my community.
As a sales associate at Hollister, I've occasionally been asked to take on managerial roles. These opportunities have enhanced my decision-making skills, team coordination, and operational efficiency under pressure.
I am committed to fostering collaboration and delivering exceptional customer service, and I am confident in my ability to contribute positively to Starbucks by creating an environment where team members and customers thrive.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Hollister
Yadkinville, NC
05.2024 - Current
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Answered store and merchandise questions and led customers to wanted items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Initiated friendly conversation with customers to determine level of assistance required.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
Independent Contractor
Self-employeed
Yadkinville, NC
09.2020 - 03.2023
- Built successful partnerships with other businesses in related industries.
- Provided technical assistance to clients in using products or services.
- Maintained relationships with existing customers while seeking new ones.
- Conducted testing of software and systems to ensure quality and reliability.
Education
Associate of Science - Business Administration
Caldwell Community College and TI
Boone, NC06-2025
High School Diploma -
Acellus Academy
NC05-2025
Skills
- Friendly and outgoing
- Verbal and written communication
- Professional appearance
- Money handling
- Customer service
- Teamwork and collaboration
Affiliations
- Martial Arts
- Reading
- Fitness
- Running
- Public Speaking
Languages
English
Native/ Bilingual
Spanish
Limited
Accomplishments
- NSHSS | National Society of High School Scholars
- NSCS | The National Society of Collegiate Scholars
Timeline
Retail Sales Associate
Hollister
05.2024 - Current
Independent Contractor
Self-employeed
09.2020 - 03.2023
Associate of Science - Business Administration
Caldwell Community College and TI
High School Diploma -
Acellus Academy
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