Drake Nelson

• Answered customers' questions, recommended items, and recorded order information.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Cultivated warm relationships with regular customers.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Supported needs of 15- person wait staff who attended to specific needs of countless customers daily with social relevancy and intentionality.

• Conducted agency sales meetings to communicate agency developments and discuss agents' sales figures and emerging opportunities.
• Reviewed clients' policies every year and recommended product additions or revisions to reflect changing needs.
• Prospected for new business by obtaining client referrals, making cold calls and engaging in business-building strategies.
• Engaged in cross-selling and upselling sales practices to strengthen clients' insurance portfolios and increase agency's aggregate sales figures.
• Adhered to legal requirements and agency and industry regulations in selling and servicing insurance policies.
• Cultivated mutually beneficial client relationships through telephone calls and meetings.

-Work regarding compliance and applicable regulations, standards operating procedures and best industry practices

-Assisting with the production of trade samples, including coordinating with the sales department to manifest accurate license numbers

-Manage excel sheets/METRC to ensure accuracy and appropriate inventory levels to exceed wholesale revenue forecast

-Actively help improve fulfillment/packaging processes in conjunction with Sales,Operation,Finance

-Accurately pulling sales orders and preparing them for checkout, ensuring the correct product type,packaging, quantity and METRC ID is being pulled

- Coordinated with secured transport companies for all shipping and receiving orders, as well as shipping manifests

-Perform monthly audit

- Started in temp service but due to performance was hired in early