Summary
Overview
Work History
Education
Skills
Certification
Volunteer
Timeline
Generic

Drake Reiche

St Louis,MO

Summary

A recent FSU graduate with a diverse background in multiple settings related to healthcare. I have a bachelor's degree in public health as well as a minor in public administration. I am a hard worker and a quick learner who is seeking experience in the public health field. I look forwards to learning new skills and using the knowledge I obtain in a real-world setting.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Store Team Member

Tractor Supply Company
02.2020 - 04.2023
  • Increased sales of each department by understanding the background behind each product and how it can be used and applied for different customers.
  • Maintained general knowledge of each department to help customers quickly locate products and merchandise.
  • Used a computer and point of sale system to process transactions, perform product lookups, and verify inventory availability.
  • Professionally communicated when answering store phones, two-way radio calls, and making announcements over the PA system.
  • Evaluated inventory and delivery needs as well as optimizing strategies to meet customer demands.
  • Collected payments using a cash register and online ordering system to execute a fast and professional experience.

Watersports Instructor

Paradise Cove Orlando
03.2021 - 08.2021
  • Provided both a communication and sales-based focus on clients to help them achieve their goals and allow them to see results from a certified instructor.
  • Ability to multitask, prioritize, and handle responsibilities simultaneously.
  • Deliver excellent customer service by promptly addressing inquiries, resolving complaints, and providing information about water sports activities, equipment rentals, and lessons.
  • Assisted clients in setting and achieving personal and professional goals.
  • Assisted in the setup and takedown of wedding venues as well as making sure they are organized and complete.


Valet Parking Attendant /Outside Service Staff Member

Falcons Fire Golf Club
02.2017 - 03.2019
  • Handled customer issues with confidence, using complex problem solving to provide efficient resolution.
  • Responsible for maintaining the appearance and safety of the golf course in the property’s continuing effort to deliver outstanding customer service and financial profitability.
  • Formed client – employee relationships to provide the best level of service.
  • Increased sales and the number of patrons utilizing the valet parking explaining the benefits they receive without having to pay due to the complementary service.
  • Established a high level of communication to other associates and patrons to efficiently park incoming cars and prepare departing vehicles.

Team Member

Publix Grocery Store
01.2018 - 01.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Evaluated customer needs and feedback to drive product and service improvements.

Education

Bachelor of Science - Public Health

Florida State University
Tallahassee, FL
05.2023

High School Diploma -

Celebration High School
Celebration, FL
05.2019

Skills

  • Healthcare Administration
  • Program Management
  • Infection Control and Prevention
  • Regulatory Compliance
  • Critical Thinking
  • Excellent People Skills
  • Teamwork and Collaboration
  • Inventory Records

Certification

I am certified by the American Heart Association in CPR and AED use along with their basic life support class for medical professions.


I am certified by the Federal Aviation Association under the Part 107 Exam as a Small Unmanned Aircraft Operator. This allows for legal commercial flights to be conducted by using drones or small unmanned aircraft for business purposes.

Volunteer

A large majority of my free time in high school was spent at the local fire station. I would spend many weekend days and hours after school helping them clean the house and the trucks as well as help with any other tasks they had. I also enrolled to be an explorer with the Orlando Fire Department at the age of 18. After 6 months of in-class instruction I passed my exam to sign-up for ride alongs where I assisted the station during a 12 hour shift on calls and around the house itself. This experience allowed me to take my knowledge firsthand to real world problems and try to help others. 

Timeline

Watersports Instructor

Paradise Cove Orlando
03.2021 - 08.2021

Store Team Member

Tractor Supply Company
02.2020 - 04.2023

Team Member

Publix Grocery Store
01.2018 - 01.2019

Valet Parking Attendant /Outside Service Staff Member

Falcons Fire Golf Club
02.2017 - 03.2019

Bachelor of Science - Public Health

Florida State University

High School Diploma -

Celebration High School
Drake Reiche