Nikolas Roberts
Results-driven and adaptable professional with experience in digital media, customer service, screen printing, and recreation services. Holds a Bachelor of Arts in Digital Media and is currently pursuing a Master of Business Administration. Skilled in content creation, website design, video production, graphic design, customer relations, and project coordination. Recognized for strong communication, problem-solving abilities, attention to detail, and a commitment to delivering high-quality work. Eager to leverage a blend of creative, technical, and business skills to contribute to a dynamic organization while continuing to grow professionally.
Work History
Security/bartender
7 Months- Performed risk analyses to identify appropriate security countermeasures.
- Performed opening and closing duties to maximize building security.
- Operated security console equipment to monitor and control access.
- Enhanced security measures by implementing new protocols and procedures.
Marina Dock Hand
1 Year- Assisted with boat docking and undocking procedures to ensure safety and efficiency.
- Maintained cleanliness and organization of marina facilities, enhancing guest experience.
- Operated dock equipment, demonstrating technical proficiency in daily tasks.
- Monitored weather conditions to inform guests about safe boating practices.
- Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
Recreation Coordinator
1 Year 7 Months- Coordinated recreational activities for diverse groups, enhancing guest experiences and engagement.
- Developed and implemented seasonal programs, attracting increased participation from resort visitors.
- Managed scheduling of events and facilities, optimizing resource allocation and usage efficiency.
- Collaborated with vendors to secure materials and services for event execution, ensuring quality standards.
- Trained staff on safety protocols and operational procedures, fostering a safe recreational environment.
Beach Chair Attendant
5 Months- Led strategic planning initiatives to enhance guest experience and operational efficiency.
- Oversaw event coordination and logistics for large-scale functions, ensuring seamless execution and guest satisfaction.
- Developed training programs for staff, fostering professional growth and improving service delivery standards.
- Implemented cost-control measures, optimizing budget allocations while maintaining high-quality service levels.
Bartender
6 Months- Crafted high-quality cocktails and beverages to meet customer preferences.
- Managed bar inventory, ensuring timely restocking of supplies and minimizing waste.
- Provided exceptional customer service, effectively handling inquiries and resolving issues.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
Education
MBA - Business Administration
Bachelor of Science - Digital Media
I graduated with a 3.5 gpa and I also have a minor in film production with an emphasis in photography
Skills
Certification
Pre cyber security
All word certificates
Adobe certificates