Drake Stewart
Anderson,SC
Summary
Friendly team player dedicated to making customer experience the best it can be. This ensures customers come back for another visit! Strong communication skills and maintains professionalism while adding a touch of positive personality in every interaction. Dedicated to creating long-lasting customers and pursues every opportunity to create a happy and health environment with coworkers and customers alike!
Overview
1
1
year of professional experience
Work History
Barista
Starbucks
07.2022 - 03.2023
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Managed over 200 individual orders
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Education
High School Diploma -
Westside High School
Anderson, SC06.2023
Skills
- Up-Selling
- Communication skills
- Soft Selling
- POS Systems
- Food Preparation
- Menu Memorization
- Point of Sale Operation
- Professional Demeanor
- Inventory Management
- Team Leadership
- Hospitality Service Expertise
- Active Listener with excellent customer service
Timeline
Barista
Starbucks
07.2022 - 03.2023
High School Diploma -
Westside High School