Summary
Overview
Work History
Education
Skills
Timeline
AP Scholar with Distinction
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Drake Ward

Anchorage

Summary

Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication both inside and outside the workplace.

Overview

3
3
years of professional experience

Work History

Intern

Senator Lisa Murkowski
06.2024 - 06.2024
  • Supported data analysis efforts in the Senator's office, identifying trends to inform law-making and other legislative procedures.
  • Collaborated with cross-functional teams to streamline workflows and enhance productivity.
  • Provided administrative support by organizing files and managing correspondence efficiently.
  • Gained valuable experience working within a wide variety of industries and branches of government, applying learned concepts directly into relevant work situations.
  • Supported staff members in their daily tasks, reducing workload burden, and allowing for increased focus on higher-priority assignments.

Shift Manager

Motley Moo Creamery LLC
04.2024 - Current
  • Trained and mentored team members on customer service best practices and product knowledge.
  • Supervised daily operations ensuring efficient service and compliance with health standards.
  • Resolved customer inquiries and complaints, fostering a positive dining experience.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Dishwasher

Little Italy Restaurante
05.2023 - 01.2024
  • Operated dishwashing equipment efficiently to ensure cleanliness and sanitation standards.
  • Assisted kitchen staff by providing clean dishes, utensils, and cookware promptly.
  • Monitored inventory levels of cleaning supplies, ensuring timely replenishment for uninterrupted operations.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.

Ramp Agent

Security Aviation
05.2022 - 07.2022
  • Coordinated aircraft loading and unloading to ensure timely departures.
  • Conducted safety checks on ground equipment and baggage handling procedures.
  • Collaborated with pilots and ground crew to enhance communication during operations.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.

Education

Bachelor of Arts - History

Saint Louis University
St. Louis, MO
05-2029

Skills

  • Customer service focus
  • Problem-solving
  • Strong work ethic
  • Punctuality
  • Fast learner
  • Good Communicator
  • Leadership qualities

Timeline

Intern

Senator Lisa Murkowski
06.2024 - 06.2024

Shift Manager

Motley Moo Creamery LLC
04.2024 - Current

Dishwasher

Little Italy Restaurante
05.2023 - 01.2024

Ramp Agent

Security Aviation
05.2022 - 07.2022

Bachelor of Arts - History

Saint Louis University

AP Scholar with Distinction

Every fall, the AP Program recognizes high school students who have demonstrated outstanding college-level achievement through their performance on multiple AP Exams.

The AP Scholar with Distinction Award is granted to students who receive an average score of at least 3.5 on all AP Exams taken, and scores of 3 or higher on five or more of these exams.

This is the highest available honor offered by the AP Program.