Summary
Overview
Work History
Education
Skills
Timeline
Generic

Drake Wicker

Waverly ,OH

Summary

Achieved exceptional customer retention at Vulgamore Brothers Lawn Care by leveraging strong communication and customer service skills, alongside proficient equipment maintenance while working 50+ hours a week.

Demonstrated versatility and a strong work ethic across diverse roles, including a licensed tattoo artist, significantly surpassing sales targets through upselling. Maintained a relentless focus on customer satisfaction and safety standards. Hold myself to high expectations in everything I do.

Overview

6
6
years of professional experience

Work History

Lawn Care Technician

Vulgamore Brothers Lawn Care
03.2024 - 07.2024
  • Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
  • Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained and serviced lawn care equipment to enhance longevity.

Car Lot Attendant

Herrnsteinhyundai
05.2023 - 10.2023

Cleaned sold and unsold vehicles at a very fast pace for customers and salesmen.

Drove customers to desired location in a timely manner.

Exceptional customer service as we were always helping customers daily , hands on with their vehicles/other needs.

Kept a clean work area at all time, kept the lot clean of all trash/litter & maintain the weeds around the lot.

Great teamwork was required to insure the best customer satisfaction and to get the vehicles cleaned , out on the lot in a timely manner.

Licensed Tattoo Artist

The Iron Pen Tattoo Collective
01.2018 - 08.2021
  • Consistently met or exceeded sales targets by upselling additional services like touch-ups or add-on designs when appropriate opportunities arose during consultations.
  • Apprenticed under fellow artist to get better at my craft and learn all that I could
  • Perform under immense pressure to ensure every tattoo meets the customer satisfaction
  • Practice safe health precautions, acquire CPR and blood borne pathogens certification to prevent all cross contaminations and proper disposal of bio hazards.
  • Answer phone calls, run registers , create schedules months ahead to keep all clients in order for appointments.

Education

Diploma -

Waverly High School
Waverly, OH
05.2016

Skills

  • Equipment Maintenance
  • Strong Work Ethic
  • Driver's License
  • Customer Service
  • Cleanliness
  • Organized
  • Communication/ teamwork skills
  • Ambitious

Timeline

Lawn Care Technician

Vulgamore Brothers Lawn Care
03.2024 - 07.2024

Car Lot Attendant

Herrnsteinhyundai
05.2023 - 10.2023

Licensed Tattoo Artist

The Iron Pen Tattoo Collective
01.2018 - 08.2021

Diploma -

Waverly High School
Drake Wicker