Dramane Pierce
Canton,OH
Summary
Experienced Quality Assurance Technician with a proven track record in conducting assessments, functional testing, and comprehensive documentation of end-of-line packaging equipment. Demonstrates unwavering reliability, a strong work ethic, and a consistently positive attitude. Proficient in executing basic safety procedures and manual handling techniques, ensuring efficient operation of hand tools and physical tasks. Committed to fostering team success and upholding a safe working environment. Adaptable and quick to learn, with a solid foundation in safety practices and manual labor, effectively utilizing various tools and equipment. Ready to contribute problem-solving skills and collaborate seamlessly with colleagues. Known for being thorough, highly organized, and possessing excellent communication skills.
Overview
10
10
years of professional experience
Work History
Quality Control Inspector
Combi Packaging Systems LLC
01.2018 - Current
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Collaborated with production staff to establish and meet quality standards
- Evaluated components and final products against quality standards and manufacturing specifications.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Identified and documented quality discrepancies for management to develop resolutions.
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Assisted management in maintaining ISO certification through diligent documentation and adherence to established protocols.
- Reduced customer complaints by proactively addressing potential issues before products left the facility.
- Tracked and analyzed product quality data to identify trends and insights.
General Laborer
Mancan Temporary Staffing Employment Agency
10.2017 - 01.2018
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
Assistant Store Manager
Subway
01.2015 - 10.2017
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
High School Diploma -
Timken Senior High
Canton, OH06.2001
Skills
- Mathematical aptitude
- Equipment inspection
- Written communication
- Verbal communication
- Attention to detail
- Computer skills
- MS applications
- ISO 9001:2015
- Problem-solving
- Safety procedures
- Organization
Experience
- 7 years mechanical/electrical assembly experience
Personal Information
Title: Quality Control Technician
Reports To
Assembly Supervisor: Chad Lambert
Timeline
Quality Control Inspector
Combi Packaging Systems LLC
01.2018 - Current
General Laborer
Mancan Temporary Staffing Employment Agency
10.2017 - 01.2018
Assistant Store Manager
Subway
01.2015 - 10.2017
High School Diploma -
Timken Senior High
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