Dr. Anita Williams-Turk
Educator
Nashville, ,TN
Summary
Dedicated educational professional with a comprehensive understanding of the interconnections between physical, emotional, and social well-being. Proven ability to enhance student engagement and academic success through targeted support strategies. Core competencies include counseling, communication, and crisis intervention. Aiming to further cultivate an inclusive learning environment that promotes holistic development.
Overview
22
22
years of professional experience
Work History
Educational Trainer, 04/2018-Current
Fifth Third Bank
Nashville, TN
04.2018 - Current
- Develop successful training materials for customer service representatives (CSRs) that can be used in formal and remote classroom settings.
- Continuously provide training for new and current Customer Service Representatives (CSR) on policy, procedures, and system usage in formal and remote settings.
- Assessing employee skill gaps and implementing training programs to address them.
Mentor of English Linguistics for
Angloville Cultural Exchange Program
08.2023 - 11.2024
- As a Conversational English Mentor for Adult Professionals, I taught conversational business English classes in Warsaw, Poland, and Budapest, Hungary.
- Facilitated student learning by designing and implementing tailored English language assignments that catered to individual learning styles, and needs. By leveraging my expertise in the field, I provided students with a comprehensive understanding of the English language and its nuances to ensure that they could apply their knowledge to real-world scenarios and achieve correct solutions.
- Motivated students to improve their conversational English skills by utilizing feedback, probing questions, and encouragement to assess tutoring session progress.
- Built students' self-confidence by working through stages of conversational English concepts and using positive reinforcement techniques. Additionally, I educated students on diverse study techniques for their final, conversational English presentations.
Deputy of Property Management
Calumet Township Trustee Office
Gary, IN
01.2003 - 01.2015
- Deployed administrative laws and regulations required to manage various governmental properties, and in turn, applied appropriate policies and procedures to guarantee state approval and long-term profitability.
- Supervision of the assistant deputy, maintenance crew, and security personnel.
- Overseeing monthly budgets for the operation of commercial and nonprofit properties.
- Met with contractors to negotiate all building service contracts.
- Contained costs for building maintenance and tenant repairs.
- Proactively prepared legal documents and tenant leases.
- Monitored market rates, and continually established rental promotions to maintain competitive pricing.
- Consistently achieved occupancy goals through strategic marketing plans, using updated websites, and printed materials.
Adjunct Instructor of Legal Studies
Brown Mackie College
Michigan City, IN
10.2009 - 08.2012
- Facilitated adult learning and competency-based curriculums within traditional, and hybrid settings.
- Collaborated with faculty and academic administrators to discuss and implement curriculum changes.
- Designed course materials, and developed in-class, and online discussion topics, lectures, and presentations.
- Sourced appropriate course materials to support a variety of student learning needs and styles while delivering content in relevant, distinctive ways.
- Distributed, and posted the course syllabus, and answered student questions regarding standards, materials, grading, and progression.
- Created lesson plans and developed instructional materials covering required topics and learning objectives.
- Integrated multimedia technology in the classroom during instructions for a well-rounded, and engaging approach to the learning process.
- Initiated group discussions and encouraged students to address class concepts to increase understanding.
- Developed quizzes, exams, and assignments to measure student progress and comprehension.
- Provided student feedback regarding areas of improvement and provided additional learning resources.
- Fostered students' commitment to lifelong learning by connecting course materials to broader themes and current events.
- Adhered to and promoted university standards for academic achievement and community enrichment.
Education
Doctor of Education - Educational Leadership
Argosy University
Chicago, IL10.2017
Master of Public Management
Indiana University Northwest
Gary, IN05.2007
Master of Criminal Justice
Indiana State University Northwest
Gary, IN05.2006
Bachelor of Science - Communications/Public Relations
Indiana State University
Terre Haute, IN06.1983
Skills
- Exceptional multicultural collaboration
- Expertise in leadership, and organizational skills
- Team Building: Exceptional ability to foster a collaborative and inclusive student environment
- Training & Development: Skilled in designing and implementing professional developmental programs
- Conflict Resolution: Extensive training in mediation techniques to resolve disputes, while fostering a positive educational environment
- Language Skills: Ongoing language classes taken in conversational Spanish and Polish to enhance communication with diverse populations
Certification
- Teaching English as a Foreign Language (TEFL)
- Conflict Management Resolution
- Honorary Chair of the Environmental Protection Agency Symposium (Indiana Chapter)
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