Multi-Lingual (English, Hindi) Life Sciences, Clinical Research and Development, and Project Management professional with excellent presentation, communication, and interpersonal skills. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Motivated professional, adds value to any organization in need of great collaboration, team building, training, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
16
16
years of professional experience
Work History
Case Investigator/COVID-19 Contact Tracer
Alexandria City Public Schools
Alexandria, VA
09.2021 - 01.2023
Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes.
Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
Completed data entry *Google sheets/Qualtrics) to facilitate case interview and elicited close contacts into designated system immediately after obtaining.
Furnished case patients with contact information outlined in VA protocol for local health department to support contact tracing.
Leveraged scripted template to guide interview process, ask required questions and conduct interactions with professionalism and empathy.
Answered calls and interacted with ACPS staff and community members to provide information on advocacy services.
Educated clients on options to assist in making informed decisions.
Provided information to access financial assistance, legal aid or housing.
Created and oversaw training courses focused on team and community education.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers, Alexandria Health Department staff, medical epidemiologist and social workers to accomplish goals and address issues related to our products and services.
Advised on policy development and assisted in community program implementation.
Demonstrated leadership by making improvements to work processes and helping to train others.
Long-Term Substitute Teacher
Alexandria City Public Schools
Alexandria, VA
04.2016 - 09.2021
Requested as substitute teacher based on excellent referrals and trusted performance.
Educated students in various subjects to provide seamless transition during absence of head teacher.
Provided notes and reports on school day activities to primary teacher.
Used CANVA to organize lesson plans for long-term interim assignments.
Established and enforced rules for behavior and procedures to maintain order among students.
Maintained student attendance and assignment records to prevent lapses during teacher absences.
Enforced classroom routines to keep students on schedule and operating at consistent level.
Prepared, administered and graded tests and assignments to evaluate student progress.
Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
Maintained rules of conduct that encouraged self-discipline and responsibility.
Created classroom environment conducive to learning and appropriate to student maturity and interests.
Engaged students in discussions to promote interest and drive learning.
Senior Lead Instructor
Ischool For The Future
Herndon, VA
07.2017 - 01.2020
Created successful class and activity plans based on student needs and objectives.
Coached teachers on how to improve classroom management, teaching strategies and student engagement.
Encouraged development of communication and critical thinking skills through moderated class lectures.
Managed and organized class records and reports.
Differentiated instruction to provide inclusive learning opportunities catered to varying abilities.
Built and strengthened positive relationships with students, parents and teaching staff.
Created lesson plans and chose supporting materials to promote positive learning experiences.
Planned and implemented lessons using various teaching strategies to meet diverse student needs.
Remained calm and patient in student interactions to support individual growth and development.
Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Met with parents and guardians to discuss students' progress and areas requiring improvement.
Used videos, lectures and moderated discussions to engage students during class.
Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
Led students through safety procedures for active shooter and fire drills.
Senior Consultant
Bright Pharmaceutical Services
Sherman Oaks, CA
05.2007 - 08.2013
Established quality standards and performed work according to project schedules.
Handled complex problems and issues by understanding root cause of issue and implementing solutions.
Recommended enhancements and updates based on project need and user feedback.
Coordinated with appropriate departmental staff members to assign proper procedures for project implementation and strategic aim.
Implemented needs assessment mechanisms to identify demand for products and services.
Collaborated with product managers and vendors to successfully execute operational efficiency, productivity, and internal communications by promoting teamwork and collaboration with clients strategies.
Participated in training and managing new hires to bring new team members up to speed.
Prepared accurate and concise reports, conveying progress, issues and solutions. Actively provided technical and scientific expertise to the team in a variety of different projects by contributing to the think tank and client. Prepared material for marketing, publicity, training aids associated with the release of new drug for the specific indication.
Assisted in developing and implementing different workflows and communication processes.
Education
Master of Science - BioScience Management
George Mason University
Fairfax, VA
05.2006
Ph.D. - Life Sciences- Human Genetics
Jawaharlal Nehru University
New Delhi, India
02.1997
Skills
Critical Thinking
Administration and Management
Client and Community Service
Risk Prevention Education
Active Listening
Case study experience
Languages
English
Full Professional
Hindi
Native/ Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Case Investigator/COVID-19 Contact Tracer
Alexandria City Public Schools
09.2021 - 01.2023
Senior Lead Instructor
Ischool For The Future
07.2017 - 01.2020
Long-Term Substitute Teacher
Alexandria City Public Schools
04.2016 - 09.2021
Senior Consultant
Bright Pharmaceutical Services
05.2007 - 08.2013
Master of Science - BioScience Management
George Mason University
Ph.D. - Life Sciences- Human Genetics
Jawaharlal Nehru University
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