Summary
Overview
Work History
Education
Skills
Highlights and qualifications
Timeline
Generic

Draven Duarte

Summary

Dynamic and results-oriented professional with extensive experience in customer service and inventory management, notably at Salvation Army. Excelled in problem-solving and fostering teamwork, significantly enhancing operational efficiency. Demonstrated proficiency in money handling and verbal communication, ensuring high levels of customer satisfaction. Proven track record of reliability and professionalism in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Sales Associate/Material Handler

Salvation Army
08.2024 - Current
  • Follow all POS/Cash register policies in accordance with TSA policies and procedures
  • Receive, unload and stock incoming inventory accurately and efficiently
  • Provide Quality Assurance by inspecting products for defects and damages
  • Perform other written or verbal duties as assigned
  • Sort Donations to be processed, and stock priced items ready to be merchandised on sales floor
  • Ensure Customer/Donor needs are met by giving courteous assistance
  • Assist in the maintenance of the store to keep it clean neat and organized
  • Follow all HR policies and procedures

Theatre Attendant

Maya Cinema
08.2024 - Current
  • Customer service: Take orders, answer questions, and provide information
  • Cash handling: Accept payment, balance tills, and ensure proper cash handling procedures are followed
  • Inventory: Complete inventory sheets and replenish supplies
  • Maintenance: Perform basic maintenance on machines and equipment
  • Records: Maintain concession stand records
  • Food preparation: Prepare food and ensure quality and safety standards are met
  • Cleaning: Keep the area clean and sanitary, and clean several times a day
  • Safety: Maintain sanitation, health, and safety standards

Crew Member

Wienerschnitzel
09.2023 - 05.2024
  • Cashier, handle currency provide exact change
  • Handle credit transactions quickly and accurately
  • Perform front end and back end duties
  • Perform cleanup activities such as sweeping, mopping, and trash removal
  • Pressure wash windows and outside of store
  • Follow procedures for safe food preparation, assembly, and presentation
  • Communicate clearly and positively with coworkers and management
  • Take initiative to find extra tasks when scheduled duties were completed

Package Handler

On Trac
09.2023 - 05.2024
  • Unload trucks and sort packages by their delivery ZIP Code
  • Inspect packages to make sure they are safe for truck transportation

Bud Tender

East Of Eden
11.2021 - 09.2023
  • Greet and assess customer needs by providing exceptional customer service
  • Cash handling Experience
  • Assist with the setup and takedown of equipment and supplies for events
  • Ability to interact with integrity and professionalism with customers and team members
  • Ability to follow policies, procedures, and regulations
  • Well-organized, independent and able to prioritize in a fast-paced environment
  • Ability to exercise judgment, and raise questions to management, and adhere to policy guidelines

Education

High School Diploma -

Salinas Union High School
Salinas, CA
05-2018

Skills

  • Problem-solving
  • Reliable and punctual
  • Teamwork and collaboration
  • Customer service
  • Money handling
  • Verbal and written communication
  • Excellent people skills
  • Positive and professional

Highlights and qualifications

  • Neat and professional appearance
  • Exceptional customer service skills
  • Reliable team worker
  • Comfortable standing for long periods of time
  • Good communication skills
  • Follows directions

Timeline

Sales Associate/Material Handler

Salvation Army
08.2024 - Current

Theatre Attendant

Maya Cinema
08.2024 - Current

Crew Member

Wienerschnitzel
09.2023 - 05.2024

Package Handler

On Trac
09.2023 - 05.2024

Bud Tender

East Of Eden
11.2021 - 09.2023

High School Diploma -

Salinas Union High School

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Draven Duarte