Summary
Overview
Work History
Education
Skills
Timeline
Generic

Draven McKay

Cadillac,MI

Summary

Adaptable and willing to learn and improve one’s own skills a knowledge. Works hard towards customers satisfaction, and improvement of customers view of the company. Insured that all coworkers are comfortable and heard through communication and friendliness. Brought a positive attitude to each working environment ensuring everyone was able to work to the best of their abilities. Excelled in problem-solving and critical thinking to contribute to customers, happiness, and satisfaction.

Overview

4
4
years of professional experience

Work History

Dairy Queen Employee

Dairy Queen Grill & Chill
05.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Online Orderfill and Delivery

Walmart
02.2024 - 05.2024
  • Provided exceptional customer service through professional communication and problem-solving skills.
  • Resolved customer concerns promptly, fostering strong relationships with repeat clients.
  • Assisted customers with loading or unloading items when necessary, demonstrating a commitment to superior service.
  • Maintained vehicle safety and cleanliness, ensuring a positive representation of the company.
  • Collaborated with team members to streamline pickup and delivery processes, improving overall productivity.
  • Enhanced customer satisfaction by providing timely and accurate delivery of packages.
  • Adhered to all company policies, procedures, and guidelines for consistent performance standards.
  • Increased delivery efficiency by effectively organizing cargo within the vehicle.
  • Facilitated the swift resolution of any discrepancies in shipments or deliveries by communicating proactively with appropriate parties.
  • Contributed positively to team environment by offering support, sharing insights, and collaborating on process improvements.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed time effectively, balancing multiple tasks while maintaining high-quality service standards.

Lifegaurd

YMCA
02.2021 - 04.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.

Education

High School Diploma -

Cadillac Senior High School
Cadillac, MI

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Critical thinking
  • Active listening
  • Decision-making
  • Problem resolution
  • Verbal communication
  • Organizational skills
  • Calm under pressure
  • Excellent communication
  • Time management

Timeline

Dairy Queen Employee

Dairy Queen Grill & Chill
05.2024 - Current

Online Orderfill and Delivery

Walmart
02.2024 - 05.2024

Lifegaurd

YMCA
02.2021 - 04.2022

High School Diploma -

Cadillac Senior High School

Similar Profiles

CREATE PROFILE
Draven McKay