Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Draven Pichel

Miami,FL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Front Desk Associate

Face + Body Cosmetic Surgery
06.2022 - Current
  • Maintained cleanliness and organization of front desk area.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Maintained transaction security by verifying payment cards against identification.
  • Asked customers questions to meet special requests.
  • Answered customer telephone calls promptly and appropriately handled needs.

Education

Associate of Arts -

Miami Dade College
Miami, FL

Associate of Arts -

Nova Southeastern University
Davie, FL

Skills

  • Lobby Oversight
  • Professional Telephone Etiquette
  • Process Transactions
  • Office Supplies and Inventory

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Desk Associate

Face + Body Cosmetic Surgery
06.2022 - Current

Associate of Arts -

Miami Dade College

Associate of Arts -

Nova Southeastern University
Draven Pichel