Summary
Overview
Work History
Education
Skills
Timeline
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Draven Salomon

Centerton,AR

Summary

Hardworking employee with 6 years of experience in customer service. Creates a positive and efficient environment through communication and interpersonal skills. Has strong knowledge of managing financial transactions, scheduling, reading animal behavior, creating reports, and keeping records in order.

Overview

5
5
years of professional experience

Work History

Dog Handler

Hounds Hideaway
04.2022 - Current
  • Ensured safety and security of dogs in the pack by monitoring behavior, providing guidance and redirecting destructive tendencies
  • Encouraged positive social interactions between dogs through playtime, walks and other activities
  • Provided individualized care to each dog based on their size, age, breed, energy level and medical needs
  • Kept detailed records of daily activities including meal times, potty breaks and exercise sessions
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed
  • Assisted with scheduling appointments for clients and visitors
  • Handled payment processing and provided customers with receipts and proper bills and change
  • Explained policies and procedures to visitors
  • Cleaned and disinfected cages, kennels, runs, and animal holding areas
  • Assisted with grooming activities such as brushing fur, trimming nails, and bathing
  • Trained new staff members on proper animal handling techniques
  • Communicated effectively with owners regarding their pet's care plans
  • Learned multiple positions within the facility to provide support to my team.

Sales Associate

White House Black Market
01.2021 - 04.2022
  • Greeted customers and provided exceptional customer service
  • Assisted customers with product selection, sizing and styling
  • Provided accurate information about products, prices and services
  • Processed transactions using a point-of-sale system
  • Maintained up-to-date knowledge of store merchandise and policies
  • Built relationships with customers to encourage repeat business
  • Organized stockroom shelves according to size, color or style
  • Handled customer complaints in a professional manner
  • Suggested ideas for improving store operations and increasing profits
  • Answered incoming telephone calls to provide store, products and services information
  • Worked with fellow sales team members to achieve group targets
  • Received and displayed product shipments on store retail shelves upon delivery
  • Adhered to company initiatives and achieved established goals.

Receptionist

Frisco Tattoo
04.2021 - 08.2021
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
  • Scheduled appointments for clients, customers, and other visitors
  • Maintained a neat reception area by organizing materials and tidying up furniture
  • Maintained records of clients' ID and consent forms prior to performing any procedure
  • Demonstrated excellent customer service skills while interacting with clients throughout their tattooing experience
  • Performed daily opening and closing duties such as counting money and securing premises
  • Assisted with customer requests and answered questions to improve satisfaction
  • Handled cash transactions and maintained sales and payments records accurately.

Receptionist

Visit Bentonville
08.2019 - 03.2020
  • Answered and directed incoming calls using a multi-line telephone system
  • Greeted visitors, assessed needs and directed to appropriate personnel
  • Rendered information to callers and drafted office emails
  • Oversaw office inventory by restocking supplies
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily
  • Processed payments and updated accounts
  • Assisted in organizing events and packaging items to be dispersed to clientele
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition
  • Coordinated special projects as assigned by management staff
  • Corresponded with clients through email, telephone, or postal mail.
  • Used Microsoft Excel and Word to display data and keep records.

Cashier

Walmart
02.2019 - 10.2019
  • Assisted with purchases
  • Stocked shelves with merchandise when needed
  • Answered customer inquiries regarding store policies and procedures
  • Maintained cleanliness of the checkout area including countertops, registers, windowsills and floors
  • Ensured compliance with all safety regulations within the store environment
  • Delivered a high level of customer service to patrons using active listening and engagement skills
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
  • Operated the cash register, collected payments and provided accurate change
  • Learned roles of other departments to provide coverage and keep the store operational
  • Helped customers find specific products, answered questions and offered product advice.

Education

High School Diploma -

Bentonville West High School
Centerton, AR

Skills

  • Business operations understanding
  • Organized
  • Multitasking and prioritization
  • Multi-line telephone skills
  • Organization and efficiency
  • Flexible
  • Professionalism
  • Customer Service
  • Animal welfare
  • Creative Problem-Solving
  • Energetic and Enthusiastic
  • Computer Skills
  • Fast Learner
  • Attention to Details

Timeline

Dog Handler

Hounds Hideaway
04.2022 - Current

Receptionist

Frisco Tattoo
04.2021 - 08.2021

Sales Associate

White House Black Market
01.2021 - 04.2022

Receptionist

Visit Bentonville
08.2019 - 03.2020

Cashier

Walmart
02.2019 - 10.2019

High School Diploma -

Bentonville West High School

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Draven Salomon