Dravin Stafford
Tucson,AZ
Summary
Disciplined worker always looking to learn and improve.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
Tucson, Arizona
12.2024 - Current
- Gained expertise in every role, contributing to a flexible and efficient team environment.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Restocked kitchen supplies including food products and utensils.
- Checked expiration dates on all products before serving them to customers.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Informed customers about daily specials in an engaging manner.
- Maintained an organized work area to ensure efficient operations.
- Adhered to health department regulations regarding food handling procedures.
- Educated customers on menu items, product ingredients and nutritional values.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Served food quickly for positive guest experiences.
- Interacted pleasantly with guests to deliver quality customer service.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Took orders from patrons and input selections into store computer system.
- Organized and restocked supplies to support operations and team productivity.
- Presented orders to guests within anticipated service times.
- Drove team success by quickly completing assigned tasks.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Upheld high standards of productivity and quality in operations.
- Wiped down tables and equipment, swept and refilled stock.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Packed fast food products in approved containers, cups, and bags.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Stocked shelves and cases with new or transferred items.
- Processed payments on cash register and counted back bills and change to patrons.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Maintained safe food handling practices to prevent germ spread.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Tailored orders to address customer allergies and gluten concerns.
- Brewed and served coffee and tea with preferred add-ins.
- Directed patrons to restrooms and other amenities within facility.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Scrubbed and polished counters to remove debris and food.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Assembled and served meals according to specific guest requirements.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Cook
Wingstop
Tucson, Arizona
04.2024 - 12.2024
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Used standardized recipes and other instructions to prepare food.
- Organized storage areas for efficient usage of space.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Resolved customer complaints regarding food quality or services provided.
- Supervised and trained kitchen staff on proper preparation techniques.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Replenished food items from inventory and rotated ingredients.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Managed portion control using correct utensils during preparation and plating.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Received and stored food and supplies.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Executed proper techniques when preparing menu item ingredients.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Made meals in accordance with company standards and requirements.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Checked completed orders for correct quantity and quality.
- Checked quality of food products to meet high standards.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Monitored temperatures of prepared food and cold-storage areas.
Education
High School Diploma -
Mountain View High School
Mesa, AZ03-2023
Engineering
Pima Community College
Tucson, AZSkills
- Frying
- Fine Dining
- Surface cleaning
- Order Verification
- Food handling
- Supply Restocking
- Cleaning and organization
- Performance Improvement
- Portion Control
- High volume production capability
- Focused and disciplined
- Food Handler Certification
- Food Storage
Timeline
Crew Member
McDonald's
12.2024 - Current
Cook
Wingstop
04.2024 - 12.2024
High School Diploma -
Mountain View High School
Engineering
Pima Community College