Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dravin Stafford

Tucson,AZ

Summary

Disciplined worker always looking to learn and improve.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's
Tucson, Arizona
12.2024 - Current
  • Gained expertise in every role, contributing to a flexible and efficient team environment.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Restocked kitchen supplies including food products and utensils.
  • Checked expiration dates on all products before serving them to customers.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Resolved customer complaints in a professional manner.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Informed customers about daily specials in an engaging manner.
  • Maintained an organized work area to ensure efficient operations.
  • Adhered to health department regulations regarding food handling procedures.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Served food quickly for positive guest experiences.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Took orders from patrons and input selections into store computer system.
  • Organized and restocked supplies to support operations and team productivity.
  • Presented orders to guests within anticipated service times.
  • Drove team success by quickly completing assigned tasks.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Upheld high standards of productivity and quality in operations.
  • Wiped down tables and equipment, swept and refilled stock.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Packed fast food products in approved containers, cups, and bags.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Stocked shelves and cases with new or transferred items.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Maintained safe food handling practices to prevent germ spread.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Tailored orders to address customer allergies and gluten concerns.
  • Brewed and served coffee and tea with preferred add-ins.
  • Directed patrons to restrooms and other amenities within facility.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Scrubbed and polished counters to remove debris and food.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Assembled and served meals according to specific guest requirements.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.

Cook

Wingstop
Tucson, Arizona
04.2024 - 12.2024
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Used standardized recipes and other instructions to prepare food.
  • Organized storage areas for efficient usage of space.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Resolved customer complaints regarding food quality or services provided.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Carried pans and trays of food to and from work stations, stove, and refrigerator.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Replenished food items from inventory and rotated ingredients.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Managed portion control using correct utensils during preparation and plating.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Prepared a wide range of dishes according to menu specifications and chef instructions.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Received and stored food and supplies.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Executed proper techniques when preparing menu item ingredients.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Made meals in accordance with company standards and requirements.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Checked completed orders for correct quantity and quality.
  • Checked quality of food products to meet high standards.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Monitored temperatures of prepared food and cold-storage areas.

Education

High School Diploma -

Mountain View High School
Mesa, AZ
03-2023

Engineering

Pima Community College
Tucson, AZ

Skills

  • Frying
  • Fine Dining
  • Surface cleaning
  • Order Verification
  • Food handling
  • Supply Restocking
  • Cleaning and organization
  • Performance Improvement
  • Portion Control
  • High volume production capability
  • Focused and disciplined
  • Food Handler Certification
  • Food Storage

Timeline

Crew Member

McDonald's
12.2024 - Current

Cook

Wingstop
04.2024 - 12.2024

High School Diploma -

Mountain View High School

Engineering

Pima Community College

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