Dravone Pollard
Atlanta,GA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
Work History
Appointment Coordinator
EleadOne
10.2020 - 03.2024
- Directed telephone calls to appropriate parties.
- Demonstrated flexibility by adjusting schedules quickly in response to last-minute changes or requests from both clients and service providers.
- Regularly reviewed current processes for potential improvements, sharing insights with management for continuous optimization of the work environment.
- Coordinated appointments for multiple departments, ensuring optimal use of resources and time management.
- Collaborated with team members to improve overall productivity and communication within the office.
Steward
Onmi Amelia Island
02.2016 - 11.2020
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
Safety Trainer
Wild Adventures Theme Park
05.2018 - 09.2020
- Improved workplace safety by developing and implementing comprehensive training programs for employees.
- Assessed training effectiveness by monitoring employee performance and conducting follow-up evaluations, adjusting program content as needed for maximum impact.
- Identified potential hazards during facility walk-throughs, recommending appropriate control measures to minimize risks and protect employees.
- Demonstrated commitment to maintaining a safe work environment by consistently modeling best practices in personal protective equipment use, hazard communication, and adherence to established safety protocols.
- Developed and implemented safety policies and procedures to promote workplace safety.
Laborer
Trueform Concrete
01.2015 - 08.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
Education
Associate of Arts - Engineering
Valdosta State University
Valdosta, GA06-2025
Associate of Arts - Engineering
Florida State College
Jacksonville, FL12-2016
Skills
- Strong organization
- Client relationship building
- Call center experience
- Strong work ethic
- Teamwork and collaboration
- Customer service
- Attention to detail
- Order tracking
Timeline
Appointment Coordinator
EleadOne
10.2020 - 03.2024
Safety Trainer
Wild Adventures Theme Park
05.2018 - 09.2020
Steward
Onmi Amelia Island
02.2016 - 11.2020
Laborer
Trueform Concrete
01.2015 - 08.2018
Associate of Arts - Engineering
Valdosta State University
Associate of Arts - Engineering
Florida State College
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