Draxler Levai
Spokane,WA
Summary
Proven security and stocking professional with a track record of enhancing safety and customer satisfaction at Marshall Islands Resort. Excelled in emergency response and customer service, significantly reducing incidents and improving client relations. Skilled in security needs assessment and merchandise stocking, demonstrating strong physical stamina and a positive attitude. Adept at leading teams and fostering cooperative environments.
Overview
5
5
years of professional experience
Work History
Stocker
Wallmart
10.2017 - 03.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Unarmed Security Guard
Marshall Islands Resort
10.2014 - 07.2017
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Patrolled commercial property and associated parking garage.
- Patrolled parking lots and garages to determine security of vehicles and property.
- Maintained visitor logs for accurate record-keeping and improved site access control.
- Conducted safety checks, inventory checks and security assessments to apply protective measures.
- Reduced incidents of theft and vandalism by implementing effective security measures and strategies.
- Facilitated smooth evacuations during emergency situations, leading individuals to designated safe areas according to established protocols.
- Trained new security personnel on security protocols and procedures, leading to more competent security team.
- Investigated reports of suspicious activities and took appropriate action, reducing potential threats to safety.
- Coordinated with management to develop and implement security policies and procedures, leading to more robust security framework.
- Enforced property rules and regulations, contributing to more orderly environment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06-2013
Skills
- Willing to Learn
- Positive Attitude
- Shelf Stocking
- Customer Service
- Friendly and Personable
- Heavy Lifting
- Loading and unloading
- Customer Assistance
- Customer Relationships
- Merchandise Stocking
- Report Writing
- Building Security
- Report Preparation
- Emergency Response
- Team Player
- Ground Patrol
- Team Leadership
- Honest and Dependable
- Cooperative Attitude
- Criminal Investigations
- Physical Stamina
- Security Needs Assessment
- Secure Transportation
Languages
English
Professional Working
Timeline
Stocker
Wallmart
10.2017 - 03.2020
Unarmed Security Guard
Marshall Islands Resort
10.2014 - 07.2017
High School Diploma -
Penn Foster Career School