Dray Carson

• Evaluated operational departments for compliance with regulatory requirements and internal processes.
• Assigned compliance findings and collaborated with departments to develop and implement corrective actions.
• Lead a cross-department working group to analyze and mitigate elevated cabin temperature events during summer boarding, coordinating efforts across Flight Operations, Inflight and Ground Operations.
• Coordinated Frontier's IATA Operational Safety Audit (IOSA) by ensuring timely, comprehensive fixes across all operational departments.
• Enhanced Frontier's processes and documentation to align with evolving IOSA standards and improve audit readiness.
• Developed and maintained executive-level safety data for the Executive Safety Review Board and Board of Directors, translating complex operational data into trends, risks, and insights.
• Contributed to the development of Frontier's internal Line Operations Safety Assessment (LOSA) by analyzing the program's data and delivering recommendations to leadership through a comprehensive report.

A 12-month rotational development program for individuals selected from Frontier business partners who are interested in growing their aviation knowledge and starting a career within Frontier.

Network Scheduling

• Assisted in the creation of future schedules for the airline.
• Compiled and submitted slot usage reports to the FAA for slot-restricted airports.
• Played a role in leading the project to prepare all departments for code-sharing our flights.
• Built reports for executives, giving up-to-date information on future schedules.

Safety

• Sat in on aircraft damage investigations to understand their processes and follow-up needed to prevent the incident from recurring.
• Worked with the Chief Pilot's office to understand and move toward resolutions on FAA VDRP.
• Gained insights by sitting in on an IATA Operational Safety Audit (IOSA), specifically the ORG portion of the audit.
• Authored articles for the Safety department's newsletter.

Technical Operations

• Developed working knowledge of maintenance program controls, including MEL/CDL management, deferral impacts, and regulatory compliance requirements.
• Supported maintenance planning efforts, contributing to daily scheduling and prioritization of maintenance activities to maintain fleet availability.
• Ensured FURs were adhered to so as not to violate maintenance requirements.

• Coordinated with airport operations and medical personnel when informed of medical emergencies on incoming flights.
• Recorded flight turn timelines and coded flight delays.
• Briefed department heads and supervisors of the previous day's operational delays.
• Advised inbound pilots on gating via aircraft's ACARS and radio frequency, as well as operational updates once on the ground.

• Oversaw a group of agents to ensure a safe and timely turnaround of aircraft.
• Supervised multiple gates when the operation required.
• Ensured load paperwork was correct before a flight could leave the airport.