Draymon Gray
Independence,MO
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
25
25
years of professional experience
Work History
Field Inspector
ProMFS
08.2017 - Current
- Enhanced inspection efficiency by utilizing advanced technology and tools during field assessments.
- Conducted thorough evaluations of various properties, identifying potential hazards and ensuring compliance with industry standards.
- Developed strong professional relationships with clients, promoting open communication and fostering trust in the inspection process.
Office Manager
Chaney Realty
07.2022 - 09.2023
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Reported to senior management on organizational performance and progress toward goals.
- Delivered performance reviews, recommending additional training or advancements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Crew Leader
Watchtower Bible & Tract Society Of New York
07.1999 - 09.2016
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback to crew members.
- Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.
- Served as the primary point of contact between crew members and oversight, relaying important information as necessary.
- Provided expert guidance and support to crew members when faced with complex challenges or difficult decisions, fostering a solutions-oriented approach in the workplace.
- Trained volunteers in time management and proper ways to complete job duties.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
Education
Associate of Applied Science - Architectural Engineering
Independence Community College
Independence, KSSkills
- Writing Reports
- Team Supervision
- Documentation Skills
- MS Office
- Analyzing Data
- Administrative Support
- Preparing Reports
- Data Entry
- Attention to detail
- Customer Service
- Workforce Management
- Office Management
- Employee Supervision
Additional Information
I dedicate over 50 hours a month to volunteer activities; the primary being a bible education program based on helping individuals find answers to life's questions
Languages
English
Native or Bilingual
Portuguese
Professional Working
Spanish
Elementary
Timeline
Office Manager
Chaney Realty
07.2022 - 09.2023
Field Inspector
ProMFS
08.2017 - Current
Crew Leader
Watchtower Bible & Tract Society Of New York
07.1999 - 09.2016
Associate of Applied Science - Architectural Engineering
Independence Community College