Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Drayoni Melendez

Wyandanch

Summary

Adept at customer service and cash handling, I significantly enhanced customer satisfaction and operational efficiency at Lidl. My expertise in staff training and commitment to quality, backed by a strong work ethic, consistently improved team performance and business outcomes. Skilled in both interpersonal communication and meticulous money management, I excel in fast-paced retail environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier/Baker

Lidl
11.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Determined baking times for various items.
  • Managed display cases to verify freshness and attractiveness of products.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Processed customer orders and payment transactions.
  • Replenished bakery items in display cases.
  • Trained new employees on bakery methods and procedures.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Cleaned and maintained kitchen equipment and oven.
  • Followed food safety standards when handling ingredients.

Baker/Cashier

Northfork Donut Company
10.2023 - 12.2023
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Operated cash registers and processed payments accurately.
  • Trained and supervised new employees on bakery operations and procedures.
  • Created appealing displays to showcase products in bakery.
  • Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
  • Resolved customer complaints with empathy and professionalism, maintaining positive bakery image.

Cashier/Fitting Room Consultant

TJ Max
08.2022 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.

Cashier/Order Package

Cava Grill
03.2022 - 07.2022
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Set up new sales displays each week with fresh merchandise.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Cashier

Christmas Tree Shops
04.2021 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Science, Technology And Society -

SUNY, Farmingdale
Farmingdale, NY

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Money handling
  • Order taking
  • Professionalism and courtesy
  • Staff training
  • Attention to detail

Certification

- CPR training

-

Timeline

Baker/Cashier

Northfork Donut Company
10.2023 - 12.2023

Cashier/Baker

Lidl
11.2022 - Current

Cashier/Fitting Room Consultant

TJ Max
08.2022 - 11.2022

Cashier/Order Package

Cava Grill
03.2022 - 07.2022

Cashier

Christmas Tree Shops
04.2021 - 05.2022

Science, Technology And Society -

SUNY, Farmingdale

Similar Profiles

CREATE PROFILE
Drayoni Melendez