Drayton Jones
Batesburg,United States
Summary
Guided by my faith in Christ and working across multiple industries, I have learned the benefits of great relationships, overcoming challenges, and working hard and honestly. With over four years of sales and customer service experience, I have built the knowledge and confidence to tackle any challenge for my customers or employer. Whether it be independently or with a team, I love being able to provide solutions for those who need it.
Overview
6
6
years of professional experience
Work History
Logistics Account Executive
RXO
05.2023 - Current
- Overseeing multiple modes of shipments daily including International, FTL, and LTL
- Making sure shipping process is smooth for clients from beginning to completion
- Managing multiple accounts on a daily basis
- Lead price negotiations to benefit clients and business
- Nurture professional customer relationships for both existing and new clients
- Manage billing and invoicing for each client.
Loyalty Specialist
Dish Network Corp
10.2022 - 02.2023
- Assisted and negotiated account standings with customers to reach agreements and commitments
- Deescalated and solved customer issues with effective communication and tools
- Discuss and create new and innovative ways to retain customers and upsell equipment.
Licensed Field Underwriter
Equis Financial
01.2022 - 09.2022
- Conducted comprehensive analysis and evaluated risk to control underwriting loss
- Met with families face to face to assess client and figure what coverage was needed
- Set sales appointments by phone and landed in person.
Logistics Account Executive
Total Quality Logistics Inc
10.2020 - 10.2021
- Coordinate various types of shipments alongside other departments within the company (Air, Ocean, FTL/LTL)
- Quote and negotiate rates with customers and carriers
- Solve and expedite logistical problems for carriers, customers, shippers, and receivers
- Work independently and collaborate within a team to meet weekly goals.
Insurance Agent
Liberty National
05.2020 - 08.2020
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage
- B2B sales and travel.
Head Courier
Pope Laney LLC
05.2018 - 03.2020
- Managed team of couriers to ensure daily tasks were completed
- Coordinated parcel delivery using strong time management skills
Education
Bachelors - Mass Communications
University of South Carolina
Columbia, SC05.2020
Skills
- Freight Forwarding and Route Optimization
- Transportation Management
- Account Management
- Salesforce and Microsoft Office
- B2B, Cold Calling, Residential sales
- Customer Service
Timeline
Logistics Account Executive
RXO
05.2023 - Current
Loyalty Specialist
Dish Network Corp
10.2022 - 02.2023
Licensed Field Underwriter
Equis Financial
01.2022 - 09.2022
Logistics Account Executive
Total Quality Logistics Inc
10.2020 - 10.2021
Insurance Agent
Liberty National
05.2020 - 08.2020
Head Courier
Pope Laney LLC
05.2018 - 03.2020
Bachelors - Mass Communications
University of South Carolina
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