Accomplished Senior Director of Training and Development at the Center for Women and Families, adept in collaborative leadership and strategic planning. Spearheaded business transformation initiatives, achieving significant operational efficiencies and fostering a culture of innovation and inclusion. Expert in policy implementation and human resources management, significantly reducing turnover and enhancing team productivity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Director of Training and Development
Center for Women and Families
03.2020 - Current
Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
Achieved departmental goals by developing and implementing strategic plans and initiatives.
Managed risk effectively by identifying potential threats, developing contingency plans, and implementing mitigation strategies in line with overall business objectives.
Championed continuous improvement initiatives to drive operational excellence within the organization.
Grew talent pool by actively recruiting top-tier candidates from diverse backgrounds while implementing robust training programs for skill development across all levels of staff members.
Navigated complex regulatory environments to ensure compliance with local laws, standards, and regulations relevant to the business domain.
Reduced employee turnover rates by creating a positive work environment with clear expectations and support systems in place.
Met with department supervisors and provided staff support to attain organizational goals.
Drove strategic improvements to enhance operational and organizational efficiencies.
Adjunct Faculty
Bellarmine University
01.2018 - Current
Incorporated diverse instructional techniques to accommodate various learning styles within the classroom setting.
Managed course materials through an online learning management system for easy accessibility by students and colleagues alike.
Established positive relationships with students, fostering a supportive and inclusive learning environment.
Advised and mentored students on academic progress, career goals, and personal development.
Collaborated with fellow faculty members to develop innovative teaching strategies for improved learning outcomes.
Participated in professional development opportunities to stay current with industry trends, teaching methods, and subject matter expertise.
Enhanced student comprehension by creating interactive lectures and incorporating multimedia resources.
Provided constructive feedback on student performance through regular evaluations and personalized guidance sessions.
Contributed to the accreditation process by gathering relevant data and preparing required documentation.
Championed diversity initiatives within the department by promoting inclusivity and equitable practices in course design, student support, and hiring processes.
Associate for Young Adult Learning
First Christian Church of Louisville
09.2013 - 11.2019
Collaborated with ministry team to plan and execute special events such as retreats and workshops, enriching the spiritual lives of participants.
Coordinated volunteer efforts for local service projects, strengthening the church''s impact on the surrounding community.
Oversaw church-wide initiatives focused on social justice issues like poverty or homelessness, empowering congregants to be agents of change.
Facilitated small group discussions to encourage meaningful dialogue about faith-related topics among attendees.
Provided pastoral care for congregation members, fostering a supportive and compassionate environment.
Served as an empathetic listener during one-on-one counseling sessions, offering comfort and insight during challenging times in congregants'' lives.
Assisted senior minister in developing community outreach programs, resulting in increased membership and involvement.
Supervisor of Operations
Center for Women and Families
05.2015 - 06.2017
Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Achieved high levels of resident satisfaction with consistent attention to detail and effective communication skills.
Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demands.
Developed and implemented training programs for new hires, improving overall team productivity and performance.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Education
Ph.D. - Adult Learning
Bellarmine University
Louisville, KY
05.2021
Master of Arts - Divinity
Louisville Seminary
Louisville, KY
05.2015
Bachelor of Arts - Cultural Anthropology
University of Kentucky
Lexington, KY
12.2010
Skills
Collaborative Leadership
Culture Transformation
Team Management
Policy Development
Organizational Development
Policy Implementation
Human Resources Management
Strategic Planning
Project Management
People Management
Crisis Management
Hiring and Retention
Content Development
Certification
SHRM-CP Society for Human Resource Management 2023
Certified Behavior Analyst People Keys 2024
Master Trainer Question.Persuade.Refer 2021
Timeline
Senior Director of Training and Development
Center for Women and Families
03.2020 - Current
Adjunct Faculty
Bellarmine University
01.2018 - Current
Supervisor of Operations
Center for Women and Families
05.2015 - 06.2017
Associate for Young Adult Learning
First Christian Church of Louisville
09.2013 - 11.2019
Ph.D. - Adult Learning
Bellarmine University
Master of Arts - Divinity
Louisville Seminary
Bachelor of Arts - Cultural Anthropology
University of Kentucky
SHRM-CP Society for Human Resource Management 2023
Certified Behavior Analyst People Keys 2024
Master Trainer Question.Persuade.Refer 2021
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