Dr. Cecilia Mescain
Lincoln Park,NJ
Summary
Dynamic Chief Operating Officer with a proven track record at Smile Central Dental, driving $10.5 million in annual production. Expert in financial analysis and strategic planning, achieving 98% A/R collections. Adept at employee training and development, fostering a high-performance culture while enhancing customer service excellence.
Overview
30
30
years of professional experience
2
2
Certifications
Work History
Chief Operating Officer
Smile Central Dental
Paterson, NJ
08.2004 - Current
- Managing 106 employees
- Payroll
- Responsible for all financial aspects
- Marketing/ Sales
- Responsible for starting 5 dental practices and making a total of 10.5 million yearly production.
- Responsible for making A/R collections to 98%
- Human Resources Management
- Strategic Planning
Front Desk Supervisor
West Broadway Dental
Paterson, NJ
05.1996 - 06.2004
- Managed 6 employees
- All aspects of customer service
- Register Patients
- Responsible for scheduling of 20 providers/ Doctors
Education
Ph.D. - Business Administration
Liberty University
Lynchburg, VA10-2025
Masters - Business Administration
Mercy College
Dobbs Ferry, NY05.2015
Fellowship -
American Association of Dental Office Managers
09.2010
Bachelor of Science - Business Administration
William Paterson University
Wayne, NJ05-2008
Skills
- Financial analysis and strategic planning
- Project management
- Customer service and support
- Employee training and development
- Marketing strategy
Languages
English, Fluent
Spanish, Fluent
Accomplishments
Office Manager of the Year 2015 - The American Association of Dental Office Managers
Certification
Registered Dental Assistant - Dental Assisting National Board
Timeline
Chief Operating Officer
Smile Central Dental
08.2004 - Current
Front Desk Supervisor
West Broadway Dental
05.1996 - 06.2004
Ph.D. - Business Administration
Liberty University
Masters - Business Administration
Mercy College
Fellowship -
American Association of Dental Office Managers
Bachelor of Science - Business Administration
William Paterson University