Dr. Chad Patrick
Austin,TX
Summary
Highly skilled and enthusiastic professional with years of experience managing and directing operations in Medical and Software industries. Successfully manage human resources, day to day operations, multi million dollar budgets, logistics and patient services. Develop and lead productive teams of over 300. Contribute to high level income growth and physical expansion with C.O.O. and C.E.O. leadership level tasks.
Overview
29
29
years of professional experience
Work History
Senior Clinical Director, Growth & Expansion Lead
Hope4Cancer Treatment Centers
01.2016 - Current
- Led operations for largest non toxic cancer treatment company in the world
- Started role Relocating to Cancun Mexico to assume Director role at Outpatient treatment center
- Turned Center profitable and saved the company 6 figures within first quarter of employment
- Promoted to "Senior Clinical Services Director" within 6 months and asked to manage all treatment centers and relocate back USA
- Helped double profits within 3 years for 8 figure increase
- Took over most tasks of C.O.O when resigned at 6 months and retained those tasks 5 years to date
- Served on Executive Team with direct cooperation and report to C.E.O, Chief Medical Officer and Ownership
- Helped guide company on scouting and building new locations in Thailand, Dubai, and Philippines as well as scouting real estate and clinic locations in USA and Mexico
- Worked with architect to plan new and more efficient clinics
- Serve as Director of Growth and Revenue expansion implementing new streams of income for existing clinics and brokering investment deals in real estate development and joint ventures
- Managed 350 + employees many of whom speak little or no English by using Spanish as a communicating language
- Travel 25 to 30%
- Added new streams of income that were profitable within first month
- Developed standard operating procedures and made them uniform across all clinics
- Built sister corporations in merchant processing and medical supply to serve parent corporation
- Work with foreign FDA equivalents to ensure compliance to state and federal guidelines
- Certified Tijuana location as a hospital recognized, permitted and inspected by state and federal government
- Passed COVID compliance inspection as second hospital inspected in nation on first try
- Recognized as an example of compliance and used a model for other hospitals in the region
- Kept Tijuana hospital facility open throughout COVID with no closure when competitors closed or went completely out of business
- Implemented second shift plan at Cancun center
- Successfully fostered and spread a corporate culture reflecting the core values of the organization and changing employee attitudes so that all felt it wasn't just a job, but joining a mission, a purpose, and a passion.
- Developed, implemented, revised, and evaluated policies and procedures.
- Implemented new policies and educated staff on changes.
- Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
- Communicated and led in both Spanish and English Languages
C.E.O. - Practicing Physician
PURE Integrative Medicine
01.2006 - 01.2017
- Upon completion of four years of doctoral study purchased and revitalized failing chiropractic practice, converted it into successful multi-discipline Integrative Functional Medicine center specializing in Sports Injury, Personal Injury, and Family medicine
- Formed Medical Management Corp And Medical Corp Following legal guidelines for medical corporation formation
- Marketed clinic to Orthopedic Surgeons, Physical Medicine centers and local hospital groups
- Converted clinic to completely paperless facility
- Registered and transacted as Medicare Durable Medical Equipment (DME bracing) supplier
- Honored on National and State congressional level as a health business leader
- Presented lectures and seminars to large and small companies
- Showed compassion when dealing with family members and kept families informed of patient status.
- Analyzed complex conditions and quickly determined treatments for various illnesses and injuries.
Director of Client Solutions
Triangle Media Corp
01.2014 - 01.2016
- Business Development
- Served as stand in C.E.O
- Worked directly with C.E.O, assisting and offloading responsibilities in organization experiencing rapid growth
- Wore many hats helping build startup software corporation
- Project and Product manager for Payments Gateway product
- Communicate directly with banking platforms to integrate payments processing directly to platforms
- Communicate with Trustwave to complete PCI Level One security testing and compliance program
- Research and implement tokenization encryption plan with development team
- Business development establishing relationships with banks and potential customers
- Process formulation for growing credit card processing business in both low and high risk sectors
- Serve as liaison between developers, technical staff, and management
- Built strategic relationships with organizations having complementary technologies
- Technical sales for CRM and Payments products at MLM, Affiliate Marketing, Direct Sales, and Electronic Retailing trade shows
- Direct retail sales with payment processing customers
- Train junior sales staff and assist on sales calls
- Formulation and management of implementation strategies for new merchants
- Account management and implementation for all Payments Gateway accounts
- Research competing products, identify process flow, and design solutions for payments products
- Serve as stakeholder and product owner developing Payments Gateway product
- Analyze manual processes and automate them
- Advise and update CEO and Investors
- Travel to Key cities NYC, Detroit, Las Vegas, San Francisco, Chicago, Dallas, Tampa.
- Oversaw product design and roadmap and coordinated aspects of development and rollout.
- Worked collaboratively with developers, senior-level stakeholders and partners to collect data on deficiencies and provide solutions to long-standing issues.
- Conceptualized long-range product roadmaps and strategically designed according to market data and research.
- Worked collaboratively with developers, senior-level stakeholders and partners to collect data on deficiencies and provide solutions to long-standing issues.
Director of Client Solutions
Akcia Inc
01.2000 - 01.2003
- Promoted to leader at Akcia after successful Sprint rollout
- Managed all clients and technical resources
- Attended sales calls as Technical Sales and Client Service lead
- Managed all software development projects, work plans, and time and expense reporting software for traveling consultants
- Constructed proposals for prospective clients
- Designed solutions for clients and directed and managed technical staff on their execution
- Made strategic decisions with direct report to the C.E.O.
Systems Consultant
K.C. Power And Light
- Writing database queries (UNIX–Oracle).Gathered functional specifications from users and translated them into technical solutions for developers
- Facilitated communication between senior management and software developers at Sprint
- Contracted as Project Management Coordinator for company wide B2B eProcurement initiative
- Coordinated 5 teams within eProcurement project from Ernst & Young and Sprint
- Attended B2B eProcurement training seminars in Silicon Valley
- Worked closely with functional and user groups to design technical solutions
- Developed work plans with team leads
- Managed teams to enable them to set and meet work plan milestones
- Coordinated and chaired daily meetings
- Developed presentations for executive leadership
- Formulated strategic plans for future rollout to base of 70,000 users
- Served as test coordinator formulating test strategies, scripts and documentation
- Facilitated communications between technical group and functional management
- Used leadership to gain buy in from peers and senior management
- Designed and developed user interfaces using XML linked to Java object modules.
System Consultant II
Deaconess Billings Clinic
01.1998 - 01.2000
- Traveled within hospital network to client clinics selling distributed IT solutions at Deaconess to prospective buyers
- Performed all levels of project management with direct responsibility to the CIO
- Analyzed Hospital Information Systems
- Needs and formulated Implementation plans and strategies
- Engineering of solutions for linking multiple platforms, and complex queries
- High contact with users and senior management concerning the analysis planning and management of software packages
- Interviewed new Applicants and assisted in recruitment of Professionals
- Served on exploratory committees to investigate software packages to fit business needs
- Formulated testing plans and implemented them
- Worked in environment with high level of autonomy and responsibility
- Recruited with promotion to Akcia Incorporated.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Analyzed problematic areas to provide recommendations and solutions.
Senior Systems Consultant
Sunquest Information Systems
01.1997 - 01.1998
- Managed interface projects
- Took requirements after analyzing needs of clients and translated those needs into interfaces
- Maintained high level of client contact to ensure satisfaction
- Tested software with clients using testing plans
- Visited college campuses and business organizations recruiting talent
- Developed custom interface software linking Lab systems to Hospital Information Systems
- Recruited with promotion to Deaconess Billings Clinic.
Programmer-Analyst
Cerner Corporation
01.1995 - 01.1997
- Designed and developed new software and engineered solutions for existing software for leading healthcare systems company
- Worked closely with clients to establish specifications and system designs.
- Identified causes of issues within applications and determined which modifications needed to be made.
- Updated documentation with project deviations to capture changes.
- Assisted in marketing upgrades to clients
- Gained position as lead engineer on product after six months on the job
- Interacted heavily with clients taking requirements and turning them into solutions
- Developed test plans
- Educated clients, including presentation at conferences
- Graduated Excellence in Client Interaction program
- Traveled to sites on cleanup task force
- Provided leadership on patient registration team assisting and training new engineers
- Assisted in recruiting college graduates and interviewing potential candidates
- Recruited with promotion to Sunquest Information Systems.
Education
Bachelor of Science - Computer Information Systems
The University of Arizona
Tucson, AZBachelor of Science - Human Resource Management
Missouri State University
Springfield, MO1995
Doctor of Chiropractic -
Palmer College of Chiropractic
San Jose, California2006
Skills
- High Level Leadership Experience with emphasis on revenue growth and physical expansion while bringing structure and stability to organizations
- Experience wearing many hats, agile management, and Rapport Leadership
- Senior Director, CEO, COO, Director of Growth and Revenue Expansion,Technical Project Management and Sales, Business Development tasks
- Corporate Director, and Medical Director
- Sales and Technical Experience: Merchant Processing and Banking Software
- Electronic Transaction Security Software
- Medical Software and General Software
- Experience with Salesforce, Agile systems JIRA, Zoho
- Quickbooks, Confluence, Atlassian Project Management Suite, Monday Project Management tool
- Proven achiever and producer in Business, Medical, Online Banking, Internet Marketing and Software Fields
- Dedicated, focused, and detail oriented with a passion for excellence
- Ability to grasp and execute highly technical concepts in rapid fashion
- Experience practicing and managing a hospital and outpatient centers, including group of clinics with 350 direct reports
- Experience growing company to multiple clinics around the world
- Experience duplicating forms procedures and best practices for use in opening multiple new locations to match look, feel and most importantly culture and experience
- Natural leadership skills
- Helping organizations define and disseminate corporate culture that breeds success
- Raising leaders in order to achieve corporate goals
- Executing directives with purpose, power, and passion
Additional Information
- Key Doctor – California Chiropractic Association San Diego District
- National Congressional Honoree: Best Health Business
- California Congressional Honoree: Best Health Business
- Past President Delta Sigma Pi Business Fraternity
- Past Vice President Chapter Operations Delta Sigma Pi Business Fraternity
- Sword Winner and Graduate - Rapport Leadership Foundation
- Leader AWANA Truth in Training
- Student Senator – Missouri State University
- Deans Honorable Mention List - University of Arizona
- Deans Honorable Mention List - Missouri State University
- Deans Honorable Mention List - Palmer College of Chiropractic
Timeline
Senior Clinical Director, Growth & Expansion Lead
Hope4Cancer Treatment Centers
01.2016 - Current
Director of Client Solutions
Triangle Media Corp
01.2014 - 01.2016
C.E.O. - Practicing Physician
PURE Integrative Medicine
01.2006 - 01.2017
Director of Client Solutions
Akcia Inc
01.2000 - 01.2003
System Consultant II
Deaconess Billings Clinic
01.1998 - 01.2000
Senior Systems Consultant
Sunquest Information Systems
01.1997 - 01.1998
Programmer-Analyst
Cerner Corporation
01.1995 - 01.1997
Systems Consultant
K.C. Power And Light
Bachelor of Science - Computer Information Systems
The University of Arizona
Bachelor of Science - Human Resource Management
Missouri State University
Doctor of Chiropractic -
Palmer College of Chiropractic
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