Accomplished leader with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Overview
22
22
years of professional experience
Work History
Department Chair: Business Administration
South University
Savannah, GA
02.2021 - Current
Reinforced and maintained culture of high achievement by focusing on discipline as opportunity for learning, growth and community-building.
Observed, coached and mentored department staff.
Built collaborative team of adults dedicated to joint attainment of department goals.
Built smooth and productive working relations positively impacting department operations.
Evaluated and supervised student activities and performance levels to provide reports on academic progress.
Applied innovative teaching methods to encourage student learning objectives.
Built strong rapport with students through class discussions and academic advisement.
Created materials and exercises to illustrate application of course concepts.
Conducted engaging in-class discussions to facilitate learning and encourage participation.
Created excitement and enthusiasm in classroom by delivering engaging subject matter.
Taught diverse student population by employing various learning styles and abilities.
Assisted and identified at-risk students to eliminate student barriers to learning.
Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
Reviewed program materials and coordinated updates to keep department materials relevant and accurate.
Incorporated instructional technologies in course delivery for both in-class and online instruction.
Stayed abreast of developments within Business Administration to improve curriculum, develop new research and share with colleagues and students
Planned and executed professional development sessions for department faculty and staff.
Department Chair Healthcare Administration
South University
Savannah, GA
02.2020 - Current
Established long-range development of department's vision, mission, and goals
Surpassed Department Goals through Delivery of learning-centered instruction
Increased student success reduced drop rate in MHA program 8.7%
Represents Department and University at conferences and with potential partners
Stayed abreast of developments within Healthcare Administration and Management to improve curriculum, develop new research and share with colleagues and students
Built strong rapport with students through class discussions and academic advisement.
Evaluated and supervised student activities and performance levels to provide reports on academic progress.
Applied innovative teaching methods to encourage student learning objectives.
Developed tools to improve faculty/student communication
Exceeded Department Goals regarding student outcomes
Served on college, program and department committees
Built smooth and productive working relations positively impacting department operations.
Planned and executed professional development sessions for department faculty and staff.
Reinforced and maintained culture of high achievement by focusing on discipline as opportunity for learning, growth and community-building.
Built collaborative team of adults dedicated to joint attainment of department goals.
Observed, coached and mentored department staff.
Graded quizzes, tests, homework and projects to provide students with timely academic progress information and feedback.
Created materials and exercises to illustrate application of course concepts.
Taught diverse student population by employing various learning styles and abilities.
Assisted and identified at-risk students to eliminate student barriers to learning.
Program Director: Healthcare Administration
South University
Savannah, GA
12.2019 - 02.2020
Developed Tools to increase student achievement
Generated tools to assist in faculty fulfillment of daily responsibilities
Authored MHA 6100 Executive Leadership in Healthcare
Modified MHA 5030 Economics in Healthcare
Co-Authored South University Covid-19 Contact Tracing Course
Developed and updated department goals and achievements throughout fiscal year.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Accelerated student achievement
Served on college, program and department committees
Supervised and evaluated adjunct faculty
Assistant Program Director
South University
Savannah, GA
03.2018 - 12.2019
Centralized faculty resources and streamlined course room announcements
Formalized Faculty Outreach processes
Generated increased student achievement
Oversaw 30 adjunct faculty
Developed proposals and operational plans within assigned area.
Improved program offerings based on changing trends, student and faculty feedback and accreditation requirements.
Assisted program director with developing budget and schedule.
Maintained and updated project related documents.
Identified risks and developed mitigation plans.
Full-Time Faculty Member
Western Governors University
Salt Lake City, UT
02.2016 - 03.2018
Incorporated proven methods of engagement and assessment that facilitated student mastery of content
Modified instructional methods and strategies to meet diverse student needs
Showcased commitment to professional development by keeping current in Healthcare Administration discipline
Selected and developed instructional material and planned instruction to enhance student learning
Provided students constructive, encouraging and corrective feedback resulting in improved student outcomes
Created assignments to encourage student learning and develop communication skills and higher-order thinking
Applied innovative teaching methods to encourage student learning objectives
Reviewed program materials and coordinated updates to keep department materials relevant and accurate.
Evaluated student learning by creating and applying course competencies and accurately evaluating student progress.
Served on college, program and department committees and assisted Program Manager in exercising duties.
Modified instructional methods and strategies to meet diverse student needs.
Provided students constructive, encouraging and corrective feedback resulting in increased student success rates.
Collaborated with faculty, staff and stakeholders from across college and community to create, preserve and partnerships.
Demonstrated interpersonal and communication skills resulting in clear communication of subject matter to students.
Showcased commitment to professional development by keeping current in Healthcare Administration discipline.
Adjunct Faculty
South University
Savannah, GA
01.2014 - 02.2018
Advised students in academic matters to improve successful course completion
Worked cooperatively with other members of faculty and staff to contribute to overall institutional effectiveness
Identified academic strengths and obstacles and developed instructional techniques to accommodate different learning styles
Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
Developed and kindled professional relationships with students to better communicate and enhance instruction.
Identified academic strengths and obstacles and developed instructional techniques to accommodate different learning styles.
Worked cooperatively with other members of faculty and staff to contribute to overall institutional effectiveness.
Collaborated with faculty members in designing Healthcare Administration curriculum for departmental courses.
Assisted Healthcare department chair in coordinating faculty curriculum development and instruction.
Adjunct Faculty
Webster University
Jacksonville, FL
02.2012 - 03.2016
Identified academic strengths and obstacles and developed instructional techniques to accommodate different learning styles
Evaluated and selected instructional materials and texts to prepare course materials and lesson plans
Advised students in academic matters to improve successful course completion
Developed and kindled professional relationships with students to better communicate and enhance instruction
Worked cooperatively with other members of faculty and staff to contribute to overall institutional effectiveness
Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention
Demonstrated superb organization skills in classroom and with student records with specific attention to school policies for documentation.
Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
Developed and kindled professional relationships with students to better communicate and enhance instruction.
Worked cooperatively with other members of faculty and staff to contribute to overall institutional effectiveness.
Program Director/Coordinator
Duval County, Department
Jacksonville, FL
03.2008 - 06.2013
Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters
Met with project stakeholders on regular basis to assess progress and make adjustments
Oversaw multiple staff
Orchestrated smooth and efficient program development by collaborating cross-functionally across departments
Maintained and updated all project related documents
Identified costs involved to keep in line with departmental budget
Integrated clinical and non-clinical practices
Enhanced Relationships with service providers, community leaders, ad stakeholders
Formalized Quality Assurance Program for Department
Forecasted, Generated, mobilized department budget
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Provided ongoing direction and leadership for program operations.
Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
Maintained and updated project related documents.
Improved success of program by making proactive adjustments to operations.
Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Interviewed and hired talented educators with expertise in sexual health to increase strengths within already gifted department.
Developed HIV Rapid Testing program from ground up, laying out framework and defining roles.
Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Identified risks and developed mitigation plans.
Interacted with customers and clients to identify business needs and requirements.
Director of Field Operations
Duval County, Department
Jacksonville, FL
02.2013 - 05.2013
Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste
Delegated assignments, plans, project needs and knowledge of individual team members
Supported field crews to maximize quality and work efficiency
Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership
Spearheaded project initiative
Formalized codes to assure proper county of patients
Amplified clinical compliance measures
Increased client satisfaction
Maximized Clinical Patient Volume
Maintained proper staffing levels to meet and exceed customer and branch needs.
Led 30 field representatives in delivering quality, on-time and cost-effective client objectives.
Education
MSIS: Master of Science - Information Systems
South University
2021
MBA - Business Administration
South University
2020
Doctorate - Health Administration
University Of Phoenix
2010
Master of Science - Healthcare Administration
University of Phoenix
2005
Bachelor of Science - Sports Management
Miami University
1993
Skills
Operational improvement
Staff Development and Leadership
Project Management
Market Research and Analysis
Information Systems
Written and Oral Communication
Faculty Development
Building Academic Programs
Change Management
Strategic Planning
Financial Management
Leadership
Policy and Procedure Management
Distance Learning
Analytical Skills
Performance Metrics
Financial Data Analysis
Certification and Accreditation
Policy Management
Budget Support
Flexible and Adaptable
Affiliations
Delta Mu Delta American
College of Healthcare Executives
Healthcare Financial Management Association
American Public Health Association
Institute for Healthcare Improvement
South University College of Business Leadership Team South University Graduate Honor Counsel
South University Curriculum Committee
South University Institutional Review Board
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.