Passionate counselor committed to helping clients work toward healing and self-sufficiency while emphasizing personal strengths. Honest and disciplined professional with several years of comprehensive experience in residential and outpatient care. Impeccable communicator possessing ethical decision-making abilities.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Primary Therapist
Detox Near Me
Mem
05.2026 - 07.2026
Delivered individual counseling using trauma-informed and substance use treatment approaches.
Facilitated group therapy sessions focused on coping skills and relapse prevention.
Conducted substance use assessments for clients in treatment programs.
Developed counseling plans aligned with employer recovery services.
Master Behavioral Science Counselor
Centurion Health
Henning, TN
05.2024 - 04.2026
Conducted behavioral health assessments for incarcerated patients at Centurion Health facilities.
Facilitated group therapy using correctional healthcare treatment plans.
Delivered individual counseling using trauma-informed and substance use treatment approaches.
Documented clinical notes and treatment plans in secure health records.
Collaborated with nursing, custody, and medical staff on care coordination.
Monitored patient behavior and responded to crisis situations using de-escalation skills.
Maintained compliance with correctional policies, privacy rules, and clinical standards.
Participated in regular team meetings to discuss case management issues and plan services for clients.
Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
Provided individual and group counseling to guide clients in areas of social and emotional needs.
Developed crisis intervention strategies for individuals facing difficult situations or events.
Developed treatment plans to address client needs.
Monitored clients' daily activities and responded appropriately when needed.
Conducted mental health assessments with clients in order to determine appropriate interventions.
Implemented therapeutic techniques such as cognitive-behavioral therapy, dialectical behavior therapy, and mindfulness training into practice.
Facilitated communication between school personnel, parents and guardians, therapists, psychiatrists, and other professionals involved in the student's care.
Researched best practices in the field of counseling in order to stay current on evidence based treatments.
Established collaborative relationships with parents and guardians in order to provide effective care for their children.
Collaborated with multidisciplinary teams, including psychiatrists, social workers, physicians, and other professionals.
Utilized creative approaches such as art therapy or music therapy when working with clients who have difficulty expressing themselves verbally.
Provided supervision and in-house activities to support program participants.
Obtained or maintained proper licensure or certification to meet state requirements.
Educated staff members about mental health issues affecting students so they can better respond appropriately to those needs.
Facilitated support groups for clients to share experiences and coping strategies. for specific client populations, such as those with addiction, grief, or chronic illness.
Utilized motivational interviewing techniques to encourage client engagement and facilitate behavior change.
Facilitated workshops and seminars on mental health awareness, stress management, and coping strategies.
Engaged clients in goal-setting and action planning to promote personal growth and positive life changes.
Utilized evidence-based therapeutic approaches, including Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT).
Provided crisis intervention services to clients experiencing acute mental health issues.
Provided advanced counseling in an institutional setting according to established procedures.
IOP Counselor
First Step Recovery Centers
Memphis, TN
12.2023 - 05.2024
Conducted substance use assessments for clients in treatment programs.
Developed counseling plans aligned with employer recovery services.
Facilitated individual sessions using motivational interviewing techniques.
Led group counseling meetings for alcohol and drug recovery.
Facilitated psycho-educational groups on topics such as relapse prevention, anger management, and coping skills.
Coordinated referrals with community health and support services.
Documented counseling sessions in electronic medical records and treatment notes.
Crisis Specialist
Alliance Healthcare Services
Memphis, TN
06.2023 - 03.2024
Performs mental health assessments on individuals experiencing a mental health crisis both in the Center and in the field and makes a determination of an appropriate disposition for the individual assessed.
Conducted telephone crisis assessments to identify urgent needs and facilitate timely crisis responses.
Coordinated admissions to inpatient facilities, CSU, and residential treatment programs, ensuring completion of necessary pre-certifications with insurance providers.
Assessed client crises and determined immediate safety needs
De-escalated tense situations using calm, supportive communication
Documented intervention notes in case management records
Coordinated referrals with community mental health and emergency services
Explained available resources and next-step support options to clients
Protected client privacy by securely managing sensitive information in compliance with regulations.
Collaborated with interdisciplinary team on crisis response plans
Monitored follow-up contacts and updated service records
Provided short-term counseling to individuals experiencing mental health crises.
Provided education about different types of mental illnesses and treatment options available.
Facilitated group therapy sessions for individuals affected by similar traumatic events.
Attended meetings with legal representatives such as lawyers or court appointed officials regarding cases involving clients in crisis.
Provided crisis intervention services to individuals in need of emotional support and guidance.
Acted as a liaison between the client's family members and medical team during times of need.
Supported clients through difficult times by providing a safe space where they could express themselves without fear of judgment or criticism.
Implemented follow-up procedures to monitor recovery and prevent future crises.
Coordinated with law enforcement and emergency responders during critical incidents to ensure safety.
Monitored clients' progress throughout their course of treatment; adjusted interventions based on changes in condition or circumstances.
Advised caregivers on strategies for managing challenging behaviors exhibited by those under their care.
Maintained detailed records of crisis interventions and outcomes for continuous improvement.
Provided emotional support and practical assistance during and after crisis resolution.
Engaged in continuous education on current best practices in crisis intervention and mental health.
Participated in multidisciplinary teams to discuss complex cases and share expertise.
Conducted assessments of clients' mental health status, personal history, family dynamics, and living environment.
Offered telephonic crisis support and guidance to individuals unable to access in-person services.
Evaluated client needs and provided appropriate referrals to community agencies or mental health professionals.
Coordinated with family members and other support systems to provide holistic care.
Collaborated with mental health professionals and social services to provide comprehensive support.
Facilitated crisis intervention training sessions for community organizations and first responders.
Led community outreach programs to raise awareness on mental health issues and available resources.
Guided families in recognizing how mental illness affects overall well-being and relationships.
Utilized de-escalation techniques to stabilize individuals in acute distress.
Developed individualized treatment plans tailored to the specific needs of each client.
Maintained accurate records of all case notes, progress reports, and other documentation related to client care.
Developed safety plans with clients at risk of self-harm or suicidal ideation.
Responded quickly and effectively when emergency situations arose; managed high stress environments with professionalism.
Educated clients on available resources and offered guidance on how best to access them for additional assistance.
Collaborated with other healthcare providers such as psychiatrists, psychologists, social workers, and primary care physicians to ensure comprehensive care for clients.
Coordinated transportation for clients who lacked access to reliable public transportation options.
Developed and implemented individualized crisis intervention plans tailored to each client's needs.
Advocated for clients to ensure access to necessary mental health services.
Analyzed crisis data to identify trends and improve intervention strategies.
Created educational materials designed to help individuals identify signs of distress within themselves or others.
Assessed needs for psychiatric evaluation or hospitalization and made appropriate referrals.
Developed safety plans to minimize crisis risk and intervene with specific procedures.
Applied abilities in techniques like active listening and collaborative problem-solving to make a positive impact.
Collected and documented information from clients about concerns and available contextual details.
Utilized evidence-based practices, such as Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT), in crisis intervention.
Offered guidance on coping mechanisms and strategies to manage future crises.
Managed a 24-hour crisis hotline, offering immediate support and counseling to callers.
Advocated for clients, assisting in accessing necessary social services and resources.
Engaged in continuous professional development to keep abreast of advances in mental health care and crisis intervention techniques.
Developed and implemented personalized crisis intervention plans, tailored to each client's specific needs.
Provided follow-up care, including referral to long-term mental health services and support groups.
Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
Compiled community resources for housing to assist patients with mental health or substance abuse recovery.
Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
Enhanced counseling services with a multifaceted approach incorporating multiple disciplines.
Devised community-based programs focused on combating specific problems.
Clinical Specialist
Youth Villages
Memphis, TN
09.2022 - 06.2023
Conducted clinical assessments for youth and families in home and community settings.
Assessed patient needs and developed individualized care plans.
Developed individualized treatment plans with Youth Villages clinical and support teams.
Coordinated care with schools, therapists, case managers, and community providers.
Facilitated family meetings to support treatment goals and communication.
Delivered crisis intervention and de-escalation during urgent family situations.
Monitored client safety and followed mandated reporting and compliance guidelines.
Guided caregivers through behavioral strategies, referrals, and service coordination.
Documented client progress and service notes in behavioral health records systems.
Assisted with the development of health education programs for patients and families.
Attended seminars and advancement opportunities to remain up-to-date on product industry developments.
Conducted comprehensive evaluations of clinical products to assess effectiveness.
Executed clinical education programs for target accounts to facilitate knowledge, increase product utilization and generate account revenue.
Developed and implemented clinical protocols for patient care.
Collaborated with professionals to generate product evaluation leads.
Designed training modules for medical staff on new technologies and equipment used in clinical settings.
Managed positive outcomes with evaluations, fittings, revisions and follow-up appointments.
Outpatient Therapist
Health Connect America
Memphis, TN
12.2021 - 09.2022
Delivered outpatient therapy for children, adults, and families in community settings.
Conducted individual, family, and group counseling sessions for diverse client needs.
Utilized evidence based practices such as Cognitive Behavioral Therapy in the delivery of therapeutic services.
Applied crisis intervention techniques during urgent behavioral health situations.
Provided individual, group, and family therapy to clients with a variety of mental health diagnoses.
Conducted behavioral health assessments for Centurion Health correctional patients.
Completed intake assessments and updated treatment plans using behavioral health records.
Identified client needs and treatment goals and created treatment plans.
Monitored client progress throughout treatment period using standardized assessment tools.
Documented progress notes and clinical updates in electronic health systems.
Maintained accurate records of client progress utilizing electronic medical record system.
Educated clients on diagnosis and treatment options to empower self-advocacy and informed decision-making.
Coordinated care with case managers, schools, and community providers to ensure holistic support for clients.
Supported discharge planning and referrals to community-based behavioral health services.
Facilitated psychoeducation groups on topics such as stress management, anger management, coping skills.
Assisted clients with referrals and community resources.
Promoted positive behaviour change by providing reinforcement strategies during sessions.
Conducted psychosocial assessments to identify needs and strengths of clients.
Engaged in ongoing professional development activities such as attending trainings or workshops related to mental health topics.
Collaborated with primary care physicians, psychiatrists, schools, social workers, probation officers. to ensure comprehensive care for clients.
Attended clinical supervision meetings with supervisor to discuss cases and receive feedback.
Reviewed treatment notes to ensure accuracy and compliance with regulations. to maintain compliance with HIPAA regulations.
Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
Completed court ordered psychological evaluations when requested by legal authorities.
Counseled family members to assist in understanding, dealing with or supporting clients or patients.
Developed and implemented treatment plans based on clinical experience and knowledge.
Modified treatment activities or approaches to comply with changes in clients' status.
Collected information about clients through interviews, observation, or tests.
Prepared and maintained required treatment records and reports.
Assessed patients for risk of suicide attempts or harmful behavior toward others.
Provided crisis intervention services when needed by utilizing de-escalation techniques.
Supported families in understanding the impact of mental illness on their loved one's functioning.
Conducted substance abuse prevention and community health programs to enhance awareness and access to counseling services.
Met with probation officers and police to exchange necessary information during treatment process.
Engaged in ongoing professional development activities such as attending trainings or workshops related to mental health topics.
Established trust with clients through empathetic communication. through compassionate approach.
Recommended and guided specific in-home treatments and exercises to help patients heal.
Used massage techniques and other stimulation methods to assist patients in healing.
Collected information about clients through interviews, observation, or tests.
Counseled family members to assist in understanding, dealing with or supporting clients or patients.
Developed and implemented treatment plans based on clinical experience and knowledge.
Modified treatment activities or approaches to comply with changes in clients' status.
Conducted substance abuse prevention and community health programs to enhance awareness and access to counseling services.
Met with probation officers and police to exchange necessary information during treatment process.
Correctional Counselor III QA Analyst
TN Department of Correction
Memphis, TN
04.2018 - 12.2021
Reviewed test cases and validated software requirements with quality assurance team.
Documented defects and tracked issues through assigned ticket systems.
Executed manual testing across web applications and system updates.
Compared results against business requirements and process standards.
Coordinated with developers and stakeholders on defect resolution steps.
Prepared quality reports for management and project review meetings.
Updated test scripts and maintained testing documentation for audit use.
Monitored release readiness and supported regression testing activities.
Worked with team members to create efficient workflows, resulting in high productivity.
Communicated regularly with management to discuss quality trends.
Assisted other members of the QA team in identifying areas for improvement in processes and procedures.
Conducted internal audits to measure adherence to established QA standards.
Used quality monitoring system to compile and track individual and team performance.
Monitored production environment performance metrics for anomalies that could indicate quality issues.
Reported issues in a timely manner with accurate descriptions and steps to reproduce them.
Maintained policy, procedures, work instructions, and projects for quality and continuous improvement agendas.
Prepared and analyzed internal and external quality reports for management staff review.
Developed corrective and preventive action plans to resolve non-compliance issues.
Maintained self-study program to enhance QA knowledge and skills.
Set and achieved product quality objectives while meeting product specifications.
Streamlined processes, increased efficiency and consistency to support quality initiatives.
Analyzed existing application functionality against customer requirements ensuring compliance.
Created comprehensive test cases based on technical specifications or customer requests.
Provided support for internal customers by troubleshooting reported issues quickly and accurately.
Prepared reports detailing overall project progress according to established timelines.
Conducted detailed analysis of business requirements and developed test plans to ensure quality assurance.
Created, edited, and updated project manuals and technical documentation used by entire QA team.
Utilized client satisfaction surveys to improve service quality.
Performed functional, system integration, regression, user acceptance testing.
Maintained up-to-date knowledge of industry standards related to software testing best practices.
Worked closely with developers during sprints providing feedback on user stories created.
Developed, documented, and executed manual tests for web-based applications.
Managed onsite testing for customers according to project specifications.
Provided feedback on usability and suggested improvements to the product design teams.
Identified and tracked software defects using bug tracking systems.
Collaborated with developers to diagnose problems and devise solutions.
Developed process improvements to enhance overall data quality.
Ensured proper version control protocols were followed throughout the development cycle.
Developed and implemented comprehensive test plans to ensure application functionality met business requirements.
Managed a defect tracking system to prioritize, track, and report on issues throughout the development cycle.
Coordinated with product management to understand feature requirements and ensure testing coverage.
Analyzed user feedback to identify areas for software enhancements and increased usability.
Designed and executed regression testing procedures for existing software applications to prevent issue recurrence.
Evaluated new testing tools and technologies to enhance the quality assurance process.
Participated in continuous improvement initiatives to enhance product quality and team performance.
Established quality metrics and benchmarks to measure and report on product quality and testing progress.
Utilized SQL queries to validate data integrity and accuracy across different systems.
Collaborated with development teams to troubleshoot issues and refine software quality.
Implemented QA methodologies and processes to streamline testing and improve efficiency.
Led cross-functional team meetings to discuss testing strategies and share insights on quality improvements.
Met project scope and delivery dates by planning optimal testing schedules.
Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.
Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
Masters Vocational Rehabilitation Counselor
Tennessee Rehabilitation Center/ Vocational Rehabilitation Program/Tennessee Department of Human Services
Dyersburg, TN
03.2015 - 04.2018
Assessed client barriers and vocational strengths for employment planning.
Developed individualized rehabilitation plans using counseling and case notes.
Coordinated training referrals, job placement, and community support services.
Advised clients on career goals, work readiness, and workplace expectations.
Documented counseling sessions, service plans, and progress records.
Collaborated with employers, educators, and healthcare providers on accommodations.
Monitored client cases for plan updates and service changes.
Explained vocational services and eligibility requirements to clients and families.
Assisted clients with enhancing skills in areas such as job searching, interviewing and business and personal etiquette.
Connected individuals with relevant community resources and coordinated referrals.
Managed multiple client cases, ensuring timely updates and attention to individual needs.
Performed assessments to determine individual limitations and strengths.
Helped individuals address disabilities and put together career plans.
Actively participated in professional development activities such as seminars or webinars related to vocational rehabilitation best practices.
Provided guidance on applying for disability benefits such as Social Security Disability Insurance or Supplemental Security Income.
Assisted clients in creating a budget plan that helps them manage finances while attending school or working part time.
Recommended appropriate assistive technology solutions based on an individual's unique needs.
Developed Individual Plans for Employment with each client to identify short-term objectives that lead to long-term employment goals.
Counseled family members of disabled individuals on ways they can better support their loved one's career aspirations.
Researched available training programs that could help enhance a client's employability skillset.
Delivered presentations on various topics related to vocational rehabilitation at conferences or workshops.
Facilitated weekly group meetings with clients to provide support and promote career development activities.
Developed relationships with local businesses in order to establish work opportunities for clients who are ready for employment.
Analyzed labor market trends in order to make informed decisions regarding placement options.
Participated in interdisciplinary team meetings with other professionals from different fields in order to coordinate care plans.
Collaborated with employers to create customized jobs or worksite accommodations for disabled clients.
Coordinated resources and services between state agencies and private organizations to ensure successful transition into the workforce.
Prepared patients for self-management and decision-making responsibilities.
Correctional Counselor III -Reentry Specialist & Intake Correctional Counselor
TPFW - Tennessee Department of Correction
07.2014 - 01.2016
Facilitated group therapy sessions addressing mental health and substance abuse needs.
Provided individual counseling for incarcerated patients in Centurion Health correctional settings.
Completed behavioral assessments and treatment plans for patient care coordination.
Interviewed incarcerated individuals to assess needs, risks, and case plans.
Reviewed offender records and facility files for counseling support.
Coordinated with custody staff on inmate behavior and placement concerns.
Documented case notes and treatment plans using correctional record systems.
Guided offenders on reentry, housing, employment, and program options.
Monitored compliance with facility rules and counselor directives.
Facilitated individual counseling sessions within correctional institution settings.
Planned educational and training programs for offenders.
Observed emotional and physical conditions of inmates to identify and proactively address concerns.
Determined and assigned inmates to appropriate housing.
Supervised and inspected inmates' rooms and premises for illegal items.
Oversaw payroll processing for all inmates, ensuring accurate and timely disbursement of funds.
Coordinated with outside agencies to provide resources to assist inmates in transitioning back into society upon release from prison.
Facilitated educational classes for inmates on topics such as substance abuse prevention and life skills development.
Completed all paperwork accurately for inmate transfers and releases.
Organized recreational activities for inmates including sports tournaments, music performances, art classes, and movie nights.
Participated in team meetings with other professionals involved in the rehabilitation process of an inmate.
Served as a liaison between correctional staff members, outside agencies, family members of incarcerated individuals, legal representatives, and parole officers.
Identified areas where additional training may be needed for staff members working within the correctional system.
Provided crisis intervention services to inmates who experienced sudden changes in behavior or emotional distress due to traumatic events inside the facility.
Assisted in developing programs designed to reduce recidivism among released inmates by providing support services such as job placement assistance, housing referrals, and access to community-based organizations.
Assessed potential risks posed by certain behaviors exhibited by an inmate throughout their sentence period.
Conducted weekly visits with each assigned inmate at least once per week while they are incarcerated.
Conducted intake interviews with inmates to assess their mental health needs and determine appropriate treatment plans.
Advised correctional officers on strategies for dealing with disruptive behavior amongst prisoners.
Developed individualized treatment plans for inmates based on the results of the initial assessment.
Collaborated with other correctional staff members to ensure that all safety protocols were followed during counseling sessions.
Provided guidance on legal matters related to parole hearings or release from prison.
Supervised adult offenders to monitor compliance with court ordered conditions.
Assisted with case completion by conducting office, home and employment visits to ensure adherence to legal requirements.
Referred offenders to appropriate community agencies to complete services in compliance with court orders.
Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
Assisted probationers with resolving housing, employment and social services problems.
Coordinated phases of offender prison release program.
Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
Observed and recommended special community services opportunities to support offenders.
Reported unusual conditions and questionable items to supervisor for corrective action.
Arrested and transported probationers and parolees in violation to ensure compliance with court protocol.
Offered transitional services for program offenders and referred them to appropriate community agencies and organizations.
Aided senior leadership during the executive decision-making process by preparing offender reports for corrective action planning.
Prepared parole administration documentation with zero discrepancies.
Delivered bail recommendations to court to assist with case outcomes.
Correctional Counselor I & II
TN Department of Correction
Henning, TN
01.2012 - 07.2014
Interviewed incarcerated individuals to assess needs, risks, and case plans.
Reviewed offender records and facility files for counseling support.
Coordinated with custody staff on inmate behavior and placement concerns.
Documented case notes and treatment plans using correctional record systems.
Guided offenders on reentry, housing, employment, and program options.
Monitored compliance with facility rules and counselor directives.
Facilitated individual counseling sessions within correctional institution settings.
Prepared reports for supervisors and parole-related review meetings.
Planned educational and training programs for offenders.
Observed emotional and physical conditions of inmates to identify and proactively address concerns.
Determined and assigned inmates to appropriate housing.
Oversaw payroll processing for inmates, ensuring accuracy and compliance with regulations.
Maintained accurate records of inmate interactions and provided updates regarding any changes in behavior or mental health status.
Coordinated with outside agencies to provide resources to assist inmates in transitioning back into society upon release from prison.
Facilitated educational classes for inmates on topics such as substance abuse prevention and life skills development.
Completed accurate paperwork for inmate transfers between facilities and releases from prison.
Organized recreational activities for inmates including sports tournaments, music performances, art classes, and movie nights.
Participated in team meetings with other professionals involved in the rehabilitation process of an inmate.
Served as a liaison between correctional staff members, outside agencies, family members of incarcerated individuals, legal representatives, and parole officers.
Identified areas where additional training may be needed for staff members working within the correctional system.
Provided crisis intervention services to inmates who experienced sudden changes in behavior or emotional distress due to traumatic events inside the facility.
Assisted in developing programs designed to reduce recidivism among released inmates by providing support services such as job placement assistance, housing referrals, and access to community-based organizations.
Assessed potential risks posed by certain behaviors exhibited by an inmate throughout their sentence period.
Conducted weekly visits with each assigned inmate at least once per week while they are incarcerated.
Conducted intake interviews with inmates to assess their mental health needs and determine appropriate treatment plans.
Advised correctional officers on strategies for dealing with disruptive behavior amongst prisoners.
Developed individualized treatment plans for inmates based on the results of the initial assessment.
Collaborated with other correctional staff members to ensure that all safety protocols were followed during counseling sessions.
Provided guidance on legal matters related to parole hearings or release from prison.
Supervised adult offenders to monitor compliance with court ordered conditions.
Assisted with case completion by conducting office, home and employment visits to ensure adherence to legal requirements.
Referred offenders to appropriate community agencies to complete services in compliance with court orders.
Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
Assisted probationers with resolving housing, employment and social services problems.
Coordinated phases of offender prison release program.
Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
Observed and recommended special community services opportunities to support offenders.
Arrested and transported probationers and parolees in violation to ensure compliance with court protocol.
Offered transitional services for program offenders and referral to appropriate community agencies and organizations.
Aided senior leadership during executive decision-making process by preparing offender reports for corrective action planning.
Prepared parole administration documentation with zero discrepancies.
Delivered bail recommendations to court to assist with case outcomes.
Correctional Officer
TN Department of Correction
Tiptonville, TN
02.2011 - 01.2012
Monitored offender housing units for safety, order, and policy compliance.
Managed offender transportation between housing areas and designated locations between housing areas, court, medical, and work assignments.
Inspected cells, property, and sought for contraband and prohibited items.
Documented incidents, observations, and shift activities in Department of Correction logs.
Responded to emergencies, alarms, and disturbances using approved correctional procedures.
Enforced facility rules and issued clear instructions to offenders and visitors.
Communicated with custody staff, supervisors, and Tennessee correctional personnel on daily operations.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Monitored inmate actions to identify potential security threats, preventing crime and escape attempts.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Identified and assessed security risks, maintaining safety within the facility and defusing conflicts efficiently.
Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
Communicated facility rules and safety procedures to inmates and visitors, ensuring understanding of security responsibilities.
Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
Education
Doctorate degree - Biblical Psychology
H.O.P.E Bible Institute
Doctorate - Christian Counseling
Christian Leadership University
Master's Certificate - Professional Counseling in Rehabilitation and Mental Health
Virginia Commonwealth University
MA - Human Services
Liberty University
B A - Sociology
University of Tennessee at Martin
Martin, TN
Associate's degree -
Skills
Crisis intervention
Mental health counseling
Substance use counseling
Individual counseling
Group therapy
Behavioral therapy
Child & family counseling
Outpatient
Behavioral health
Crisis intervention
Discharge planning
Care plans
Telehealth
Medication Administration
EHR systems
Medical records
Documentation analysis
Medical terminology
SPSS
Research
Data collection
Analysis skills
Microsoft Excel
Program Management
Quality assurance
Program development
Leadership
Microsoft Excel
Communication skills
Conflict management
Meeting coordination
Customer service
Teaching
Training development
Curriculum development
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Microsoft Outlook
Computer skills
Computer literacy
Computer operation
Training development
Communication skills
Program Management
Case management
Microsoft Excel
Supervising experience
Meeting coordination
Microsoft Word
Data collection
Personal Information
Driving License: Yes
Availability: Anywhere
Certification
Certified Compassion Fatigue Educator
Present
Certified Compassion Fatigue Practitioner
Certified Field Traumologist
Associate Member of American Psychology Association
August 2023 to Present
Memphis Police Department clergyman
April 2023 to Present
Counseling Certification
First Aid Certification
CPR Certification
LPC
Driver's License
April 2021 to April 2029
Licensed Clinical Christian Therapist-AACT
April 2023 to April 2024
American Association of Christian Therapist
Timeline
Primary Therapist
Detox Near Me
05.2026 - 07.2026
Master Behavioral Science Counselor
Centurion Health
05.2024 - 04.2026
IOP Counselor
First Step Recovery Centers
12.2023 - 05.2024
Crisis Specialist
Alliance Healthcare Services
06.2023 - 03.2024
Clinical Specialist
Youth Villages
09.2022 - 06.2023
Outpatient Therapist
Health Connect America
12.2021 - 09.2022
Correctional Counselor III QA Analyst
TN Department of Correction
04.2018 - 12.2021
Masters Vocational Rehabilitation Counselor
Tennessee Rehabilitation Center/ Vocational Rehabilitation Program/Tennessee Department of Human Services
03.2015 - 04.2018
Correctional Counselor III -Reentry Specialist & Intake Correctional Counselor
TPFW - Tennessee Department of Correction
07.2014 - 01.2016
Correctional Counselor I & II
TN Department of Correction
01.2012 - 07.2014
Correctional Officer
TN Department of Correction
02.2011 - 01.2012
Doctorate degree - Biblical Psychology
H.O.P.E Bible Institute
Doctorate - Christian Counseling
Christian Leadership University
Master's Certificate - Professional Counseling in Rehabilitation and Mental Health