Dr. Christine Taylor

Healthpro-Heritage LLC

Murfreesboro, TN

08.2019 - 05.2021

Directed day-to-day operations of two outpatient clinical sites, spearheading start-up, implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Oversaw financial management, budget management, accounting and payroll activities.
Presented performance and productivity reports to supervisors.
Evaluated and assessed patients to establish measurable goals and promote restoration of functional abilities.
Identified and properly documented patient goals, evaluated progress and planned reevaluation.
Created individualized home exercise programs for outpatient therapy clients to improve health and wellness.
Responded to information requests from superiors, providing specific documentation.
Measured and reviewed performance via KPIs and metrics.
Worked with care team to assess client needs and discuss collaborative treatment efforts.
Assessed employees through on-site observation and interviews to determine strengths and weaknesses in work performance, methods and team functions.
Facilitated successful internal and external audits through sound and thorough documentation.
Determined quality of care provided to patients through careful assessment of medical documentation.
Uncovered discrepancies in health records and contacted physicians to provide further documentation to clarify concerns.
Maximized accuracy and completeness of medical records through in-depth audits and patient information reviews.