John Delano

Developing syllabus and overall course structure for assigned courses.

• Helped students to develop and demonstrate broad, integrative and specialized knowledge, essential habits of mind, communicative fluency and effective problem-solving skills.
• Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
• Managed interpersonal conflict situations requiring tact, diplomacy and discretion.
• Enhanced effectiveness of curriculum and lectures using computer-assisted instruction programs and audio-visual equipment.
• Kept abreast of advances in pedagogy and work to continuously improve teaching methods and introduce new approaches to instruction.
• Sustained professional contact with colleagues and engaged in continuing professional activities to upgrade and augment existing skills or develop new ones.
• Served students, clients and programs through participation in assessment processes, academic support units and university committees and task forces.
• Made contributions in curricular development and innovation in teaching strategies.
• Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.

• Created a web-based application for course scheduling that will be used by all schools and departments across campus.
• Was responsible for the entire development effort from initial requirements elicitation through final implementation.
• Utilized C#, ASP.NET Core 2.2, Javascript, and JSReport technologies.
• Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
• Coordinated efficient large-scale software deployment.

• Built strong rapport with students through class discussions and academic advisement.
• Performed research to serve as basis for academic writing for publication.
• Facilitated academic and community collaborations to increase number of community-engaged research proposal submissions to extramural funders.
• Collaborated with colleagues on curriculum revision, evaluation of course syllabi and lesson plans for IT Management curriculum.

• Created a web-based application for converting Blackboard v6 quizzes and HTML formatted quizzes to the Moodle format. Was responsible for the entire development effort from initial requirements elicitation through final implementation.
• Utilized PHP and a Test-Driven Development methodology.
• Supported clients with business analysis and documentation.

• Significantly modified an existing web portal to be used by inside sales associates during the product quotation process.
• Responsible for the entire development effort from initial requirements elicitation through final implementation.
• Utilized Javascript, ASP.NET, and VB.NET technologies.

• Responsible for planning, specification, acquisition, installation, and maintenance for the office information systems as well as acted as liaison with the local hospital MIS department.

• Responsible for planning, specification, acquisition, installation, and maintenance for the office information systems as well as acted as liaison with the local hospital MIS department.

• Analyzed department and job-related functionality requirements to align technology priorities with business needs.
• Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
• Cultivated highly-regarded technology services organization that sustained culture of respect, and individual and group professional development.
• Documented and analyzed processes and procedures.

• Collaborated with key personnel to verify data integrity and compliance with related regulatory guidelines and legal requirements.
• Oversaw user provisioning efforts, verifying credentialing policies, security and maintenance to encourage safe sign-ins.
• Communicated regularly with customers concerning data exchange and technology integration.
• Oversaw development and implementation of improvements to support and network operations.
• Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
• Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
• Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.

• Evaluated and revised lesson plans and course content to achieve student-centered learning.
• Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
• Applied various teaching aids to minimize learning gaps and instruct and motivate students.
• Facilitated learning with creation of engaging written and oral assignments.

• Installed cabling for data communications networks.
• Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
• Supported users both local and by phone with problem resolution and education.
• Analyzed and defined network requirements, optimization and support for various projects.