Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dr. Denise Robertson-Lambert

Fredericksburg,VA

Summary

Accomplished Consultant drives organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization.

Overview

29
29
years of professional experience

Work History

Management And Program Analyst

Air Force Materiel Command
2018.06 - Current
  • Analyze unstructured information to derive key insights.
  • Review program implementation plans to assess risk and feasibility.
  • Validate results and performed quality assurance to assess accuracy of data.
  • Help solve diverse program problems with in-depth analysis.
  • Evaluate diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Create and optimize records management strategies to coordinate and protect information.
  • Streamline Strategic Resources Management program support for nearly 4,000 personnel and over $100 billion in assets supporting Fighters and Bombers divisions to include B-1, B-2, B-52, A-10, A-29, F-15, F-16, and F-22 weapon platforms. Directorate's subject matter expert on SRM and manpower.
  • Volunteers for Directorate's Diversity, Equity, and Inclusion (DEI) program; supporting AFLCMC's DEI and inclusive workplace culture objectives.

Team Leader - Project Management

Grant Thornton LLP
2017.08 - 2019.06
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Identified plans and resources required to meet project goals and objectives.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Drafted project reports to identify successful outcomes, insights and future recommendations.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.

Communications Specialist

Zeiders Enterprises
2015.09 - 2017.08
  • Answered client queries and complaints to provide strong customer service.
  • Communicated company promotions, products, and services to clients to increase brand awareness and overall revenue.
  • Raised brand awareness through consistent marketing efforts and product campaign launches.
  • Defined and achieved project and overall organizational vision, strategies and tactics.
  • Provided communication counsel and advisory services for over 300 companies and 10 account managers virtually dispersed nationwide.

Project Manager

QinetiQ North America
2010.08 - 2013.11
  • Planned and initiated training outlines and online instruction modules by conducting task and learner analyses.
  • Identified resource needs to meet instructional design objectives for staff and independent contractors.
  • Generated course material and curricula based on student-centered learning.
  • Redesigned, updated and revised existing courses to meet current academic standards.
  • Collaborated with senior stakeholders and web design teams to develop courses based on adult learning principles.
  • Developed thorough design documents and training plans utilizing effective instructional methods.

Manpower Analyst

Marine Corps Systems Command
2009.02 - 2010.08
  • Assisted with writing job postings and job descriptions for boards.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Collaborated with managers to identify and address employee relations issues.
  • Developed short- and long-range plans to effectively utilize human resources and manpower to support Marine Corps Systems Command mission accomplishment.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Worked alongside global business leader to deploy new training strategies.

Education

Certificate of Completion - Project Management Training

Syracuse University
Syracuse, NY
09.2017

Doctor of Management - Organizational Leadership

University of Phoenix
Tempe, AZ
10.2016

MBA - Human Resources Management

University of Phoenix
Tempe, AZ
02.2007

Bachelor of Arts - Management

University of Phoenix
Tempe, AZ
10.2004

Skills

  • Business Intelligence Data Modeling
  • Strategic Planning
  • Human Factors
  • Employee Performance Reviews
  • Applicant Tracking Systems
  • Change Management Process
  • Program Requirements
  • Outcome Planning
  • Virtual Reality
  • Government Missions
  • Strategic Risk Management
  • Process Improvement Initiatives

Accomplishments

  • Achieved success streamlining the review, revision, and deliverable process for the Military Spouse Employment Program (MSEP) Partner Directory to sub-contractor which improved processing and submission to Department of Defense (DoD) client ahead of schedule.
  • Impressive performance on the Integrated Product Team (IPT) providing Life Cycle Support Plans, training initiatives, and proactively decreased performance gaps due to recommended learning solutions.
  • Documented and resolved recruitment issues, which resulted in successful recruiting, and filling, of key positions for the Acquisition Logistics competency. Competency met recruitment goals for the year.
  • Identified issues in the Building Access Form (DD 2249) approval process, Air Force civilian onboarding process, and F-35 Joint Program Office (JPO) onboarding process and initiated process improvements, business rules, and standard operating procedures that enhanced efficiency, improved security oversight, and ensured the achievement of regulatory compliance.

Timeline

Management And Program Analyst

Air Force Materiel Command
2018.06 - Current

Team Leader - Project Management

Grant Thornton LLP
2017.08 - 2019.06

Communications Specialist

Zeiders Enterprises
2015.09 - 2017.08

Project Manager

QinetiQ North America
2010.08 - 2013.11

Manpower Analyst

Marine Corps Systems Command
2009.02 - 2010.08

Certificate of Completion - Project Management Training

Syracuse University

Doctor of Management - Organizational Leadership

University of Phoenix

MBA - Human Resources Management

University of Phoenix

Bachelor of Arts - Management

University of Phoenix
Dr. Denise Robertson-Lambert