DR DONALD G. MORRIS
Healthcare Professional
Bloomfield,CT
Summary
Dynamic and persuasive Public Speaker with a proven track record of delivering impactful presentations across diverse audiences. Skilled in crafting compelling narratives, using visual aids effectively, and adapting messaging to resonate with various groups. Adept at motivating, educating, and inspiring action through eloquent communication, audience engagement, and confident delivery. Experienced in keynote speaking, training sessions, and community outreach with a focus on clarity, influence, and purpose.
Overview
4
4
Certifications
36
36
years of professional experience
Work History
Executive Director
Regal Care Salmon Brook Rehab & Nursing
Glastonbury, CT
06.2025 - 01.2026
- Led day-to-day operations of the facility, ensuring optimal patient care, regulatory compliance, and smooth coordination across clinical and administrative teams.
- Implemented census growth strategies focused on community outreach and hospital partnerships, resulting in a measurable increase in Medicare admissions.
- Introduced staff development and engagement programs, boosting morale, reducing turnover, and fostering a positive work environment.
- Maintained a “tour-ready” standard throughout the facility by overseeing housekeeping, safety, and hospitality protocols to ensure consistent quality and appeal.
- Collaborated with families, residents, and interdisciplinary teams to personalize care plans and enhance overall patient and family satisfaction.
- Directed operational strategies to enhance patient care and optimize service delivery.
- Implemented quality improvement initiatives, resulting in elevated compliance with regulatory standards.
- Fostered collaborative relationships with healthcare professionals to ensure cohesive patient management.
- Streamlined administrative processes, improving efficiency and reducing operational costs.
- Mentored leadership team to cultivate a high-performance culture within the organization.
- Developed and executed strategic plans that aligned with organizational goals and community needs.
- Oversaw budgetary planning and resource allocation to maximize organizational effectiveness.
- Championed employee training programs that enhanced staff skills and improved patient outcomes.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
- Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Led strategic planning initiatives to enhance operational efficiency and improve service delivery.
- Developed and implemented policies aligning with organizational goals to ensure compliance and quality standards.
- Oversaw budget management, ensuring resource allocation aligned with strategic objectives and fiscal responsibility.
- Fostered a culture of continuous improvement through staff training programs and performance evaluations.
- Collaborated with stakeholders to identify opportunities for program expansion and community engagement initiatives.
- Analyzed operational data to inform decision-making processes and optimize service offerings for residents.
- Directed cross-functional teams in executing projects that enhanced resident satisfaction and care outcomes.
- Established partnerships with local organizations to enhance service delivery and community resources available to residents.
- Advocated for policy changes at both local and national levels to further support the organization''s goals and objectives.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
- Spearheaded new program initiatives to address unmet community needs and advance the organization''s mission.
- Presented regularly at conferences or industry events showcasing the accomplishments of the organization.
- Negotiated beneficial agreements with service providers, enhancing operational efficiency and reducing expenses.
- Boosted team productivity and morale by developing comprehensive employee training and development program.
- Facilitated successful accreditation processes, ensuring compliance with industry standards and regulations.
Consultant Project Manager
Consultant For Sweetwater Living LLC
Sweetwater, Tenn.
11.2024 - 02.2025
- Strategic planning, Business Development, Financial planning
- Provide education and leadership training to the leadership team at a 60-bed facility.
- Working on an expansion project.
- Developed comprehensive project timelines, ensuring alignment with client expectations and deliverables.
- Facilitated stakeholder meetings to gather requirements and address project concerns effectively.
- Implemented process improvements that enhanced operational efficiency and reduced project turnaround times.
- Mentored junior consultants, providing guidance on best practices and effective project management techniques.
- Analyzed project performance data to drive informed decision-making and optimize resource allocation.
- Coordinated risk assessment activities, identifying potential challenges and developing mitigation strategies.
Executive Director
Abbott Terrace
Waterbury, CT
02.2022 - 11.2024
- Led successful turnarounds in multiple healthcare facilities, resulting in improved professionalism, staff morale, and increased Medicare census.
- Delivered motivational and eloquent presentations that inspired teams and strengthened organizational culture.
- Designed and presented engaging PowerPoint sessions to drive training, leadership alignment, and strategic communication.
- Partnered with local communities to implement effective policies, fostering positive stakeholder relationships and sustainable operational improvements.
- Used census growth to secure funding for equipment upgrades, facility maintenance, and enhanced staff compensation.
- Led strategic planning initiatives to enhance operational efficiency and improve service delivery.
- Developed and implemented policies aligning with organizational goals to ensure compliance and quality standards.
- Oversaw budget management, ensuring resource allocation aligned with strategic objectives and fiscal responsibility.
- Fostered a culture of continuous improvement through staff training programs and performance evaluations.
- Collaborated with stakeholders to identify opportunities for program expansion and community engagement initiatives.
- Directed cross-functional teams in executing projects that enhanced resident satisfaction and care outcomes.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Advocated for organization and company mission to raise awareness and support.
- Strengthened internal communication channels to facilitate cross-functional collaboration and decisionmaking.
- Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
- Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
- Advocated for policy changes at both local and national levels to further support the organization''s goals and objectives.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
- Presented regularly at conferences or industry events showcasing the accomplishments of the organization.
- Secured substantial funding for new projects by cultivating relationships with key donors and stakeholders.
- Streamlined operations and reduced costs with implementation of efficient financial management systems.
- Expanded organization's outreach, executing strategic partnerships with local and international NGOs.
- Negotiated with vendors to secure cost-effective deals for office supplies and equipment, managing budget effectively.
- Boosted team productivity and morale by developing comprehensive employee training and development program.
- Maximized donor satisfaction and retention through personalized acknowledgment and engagement strategies.
- Achieved notable increases in public awareness through innovative social media strategies.
- Facilitated successful accreditation processes, ensuring compliance with industry standards and regulations.
- Spearheaded development and launch of user-friendly organizational website, increasing online engagement.
- Directed operational strategies to enhance patient care and optimize service delivery.
- Implemented quality improvement initiatives, resulting in elevated compliance with regulatory standards.
- Oversaw divisional marketing, advertising and new product development.
- Formulated and executed strategic initiatives to improve product offerings.
- Directed technological improvements, reducing waste and business bottlenecks.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Oversaw business-wide changes to modernize procedures and organization.
- Created succession plans to provide continuity of operations during leadership transitions.
- Devised and presented business plans and forecasts to board of directors.
- Initiated strategy to drive company growth and increase market share and profitability.
- Cultivated company-wide culture of innovation and collaboration.
- Monitored key business risks and established risk management procedures.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Represented organization at industry conferences and events.
- Managed financial, operational and human resources to optimize business performance.
- Led organization through significant transition period, maintaining stability and focus on strategic goals.
- Drove significant growth in volunteer engagement by implementing targeted recruitment campaigns.
Executive Director
Highland Care Center
Jamaica, NY
03.2020 - 10.2021
- Spearheaded the creation of a post-discharge social media platform to monitor resident progress and maintain engagement, enhancing continuity of care and family satisfaction.
- Designed and implemented an innovative activity program to improve resident engagement and quality of life within the facility.
- Led the development and execution of post-COVID operational strategies and policies, resulting in full occupancy restoration by July 2021 and a 95% census recovery as early as April 2021.
- Strengthened relationships with families, hospitals, and the community to boost Medicare census and ensure the facility remained tour-ready 24/7.
- Initiated budgeting efforts and morale-boosting programs focused on staff well-being, contributing to a more positive and productive workplace culture.
- Increased organizational efficiency by streamlining processes and implementing new systems.
- Implemented innovative marketing strategies to raise brand awareness and drive revenue growth.
- Elevated event attendance and fundraising outcomes by organizing high-profile charity events.
- Advanced organization's mission with launch of impactful community service programs.
- Fostered culture of continuous improvement, introducing regular feedback mechanisms for staff and volunteers.
- Negotiated beneficial agreements with service providers, enhancing operational efficiency and reducing expenses.
- Optimized resource allocation, conducting thorough needs assessments and prioritizing project funding.
- Enhanced organizational visibility and reputation by spearheading comprehensive rebranding initiatives.
- Strengthened governance structures, establishing clear policies and procedures for board management and operations.
- Drove significant growth in volunteer engagement by implementing targeted recruitment campaigns.
- Led organization through significant transition period, maintaining stability and focus on strategic goals.
- Improved stakeholder relationships and trust by maintaining transparent communication channels.
- Implemented cutting-edge technologies to enhance data management and reporting capabilities.
- Managed financial, operational and human resources to optimize business performance.
- Represented organization at industry conferences and events.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Monitored key business risks and established risk management procedures.
- Initiated strategy to drive company growth and increase market share and profitability.
- Cultivated company-wide culture of innovation and collaboration.
- Devised and presented business plans and forecasts to board of directors.
- Oversaw business-wide changes to modernize procedures and organization.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Directed technological improvements, reducing waste and business bottlenecks.
- Formulated and executed strategic initiatives to improve product offerings.
Regional Administrator
Midway Nursing & Rehabilitation Center
Maspeth, NY
02.2015 - 01.2020
- Oversaw operations across multiple facilities, ensuring regulatory compliance, financial performance, and consistent delivery of high-quality patient care.
- Developed and executed regional growth strategies, resulting in increased Medicare/Medicaid census and improved occupancy rates across assigned centers.
- Led cross-functional teams in implementing standardized procedures and performance metrics, enhancing operational efficiency and service excellence.
- Conducted regular audits and site visits to identify opportunities for improvement, streamline workflows, and uphold corporate and state-level standards.
- Collaborated with executive leadership, community partners, and local health networks to strengthen referral pipelines and support long-term business development initiatives.
Executive Director
Long Island Care Center
Flushing, NY
03.2012 - 02.2015
- Led day-to-day operations of the facility, ensuring optimal patient care, regulatory compliance, and smooth coordination across clinical and administrative teams.
- Implemented census growth strategies focused on community outreach and hospital partnerships, resulting in a measurable increase in Medicare admissions.
- Introduced staff development and engagement programs, boosting morale, reducing turnover, and fostering a positive work environment.
- Maintained a “tour-ready” standard throughout the facility by overseeing housekeeping, safety, and hospitality protocols to ensure consistent quality and appeal.
- Collaborated with families, residents, and interdisciplinary teams to personalize care plans and enhance overall patient and family satisfaction.
160 Beds Facility, Nyack Manor Nursing Home
Nyack, NY
01.2010 - 03.2012
- Directed large-scale operations of a 1,600-bed facility, overseeing multidisciplinary teams to ensure exceptional care delivery, regulatory compliance, and optimal resource utilization.
- Implemented census growth strategies, resulting in sustained high occupancy rates through hospital partnerships, referral development, and improved care coordination.
- Standardized operational workflows across all departments, enhancing efficiency, accountability, and patient outcomes at scale.
- Led staff development and engagement initiatives, improving morale, reducing turnover, and fostering a culture of excellence and accountability in a high-volume environment.
- Ensured 24/7 tour-readiness and operational excellence through rigorous quality assurance programs, facility maintenance oversight, and real-time issue resolution.
Administrator (Contract)
Ryders Healthcare Management
10.2008 - 10.2010
- Exciting opportunity to lead and strategize for a seamless transition with a focus on excellence and collaboration.
- Develop and execute a comprehensive transition plan for optimal efficiency.
- Foster a cohesive partnership among Department Heads, Nurses, and CNAs.
- Partner closely with the DNS to uphold top-tier care standards.
- Generate regular financial and variance reports to track progress effectively.
- Uphold facility compliance with state and federal regulations, ensuring readiness for inspections.
- Engage with key stakeholders like Hospital CEOs and Case Managers to fortify community ties.
- Coordinate interdepartmental efforts for continual survey readiness.
- Adhere to budgetary constraints for financial stability and success.
Administrator
Haven Healthcare Center of Cromwell
Cromwell, CT
08.2004 - 10.2008
- Managed daily operations to ensure smooth and efficient workflow across departments, supporting organizational goals.
- Coordinated scheduling, resource allocation, and communications between staff, clients, and external partners.
- Implemented policies and procedures to enhance operational efficiency and maintain regulatory compliance.
- Oversaw budgeting, financial reporting, and procurement processes to optimize resource utilization.
- Led staff training and development initiatives to improve performance and foster a collaborative work environment.
Specialist
Fleet Boston Financial
Hartford, CT
01.1997 - 01.2004
- Managed end-to-end system administration, including installation, configuration, maintenance, and troubleshooting of enterprise-level hardware and software environments.
- Led cross-functional teams in the design and deployment of infrastructure solutions, improving system reliability, scalability, and performance.
- Implemented automation scripts and monitoring tools to streamline routine tasks, reduce downtime, and ensure proactive issue resolution.
- Provided high-level technical support and training to internal teams, ensuring adherence to IT policies, security protocols, and operational best practices.
- Collaborated with stakeholders to evaluate technology needs, contributing to system upgrades, migration projects, and strategic IT planning.
Programmer Analyst
Travelers Insurance Co.
Hartford, CT
01.1996 - 01.1997
- Analyzed user requirements and translated them into functional specifications, designing and developing custom software solutions to meet business needs.
- Developed, tested, and maintained applications using languages such as Java, C#, or SQL, ensuring optimal performance and adherence to project timelines.
- Collaborated with cross-functional teams, including business analysts and QA to implement enhancements, debug issues, and support system integration.
- Created technical documentation and user guides to support software deployment, training, and ongoing system maintenance.
- Conducted system analysis and performance tuning to identify bottlenecks and improve efficiency, resulting in enhanced user experience and operational productivity.
Auditing
Clarion Suites
01.1990 - 01.1994
- Conducted comprehensive internal and external audits to evaluate financial records, operational procedures, and regulatory compliance.
- Identified risks, control weaknesses, and process inefficiencies, providing actionable recommendations to improve financial integrity and operational effectiveness.
- Prepared detailed audit reports and presented findings to senior management, ensuring transparency and adherence to industry standards and regulations.
- Collaborated with cross-departmental teams to implement corrective actions and strengthen internal controls.
- Monitored compliance with corporate policies, government regulations, and accounting standards such as GAAP, SOX, and IFRS.
Education
DBA - Healthcare Administration
Walden University
Minneapolis, MN03-2025
MBA - Finance and Healthcare Administration
University of New Haven
West Haven, CT06-2003
BA - English, History
University of Connecticut
Storrs, CT05-1997
AA - Basic Computer and Data Processing
Capital Community College
Hartford, CT06-1994
Skills
Verbal Communication
Confidence
Empathy
Adaptability
Active Listening
Emotional Intelligence
Time Management
Storytelling
Performance Skills
PowerPoint & Visual Aids Creation
Voice Modulation Techniques
Speech Writing
Audience Analysis
Event Technology Usage
Social Media Promotion
Data Interpretation
Public Speaking Certifications
Singing & Entertainment
Program management
Strategic planning
Project management
Budgeting and financial management
Staff management
Relationship building
Public speaking
Program leadership
Leadership development
Business management
Compliance and regulations
Financial management
Stakeholder relations
Government relations
Operational planning
Marketing
Business development
Resident satisfaction
Consulting
Partnership development
Crisis management
Human resources management
Profit and loss statements
Business administration
Vendor relations
Client services
Program monitoring
Negotiation
Quality control
Corporate social responsibility
Data interpretation
Business planning
Speechwriting
Contract management
Performance feedback
Education
E-commerce strategy
International business
Communications strategy
Budget reporting
Coaching and counseling
Analytical and critical thinker
Goal setting
Strategic business planning
Relationship and team building
Executive leadership
Budget planning
Leadership and people development
Operations management
Affiliations
- FELLOW, From the American College of Health Care Administrators (ACHCA)
- Association of Black MBAs
Certification
LNHA, Connecticut
Timeline
Executive Director
Regal Care Salmon Brook Rehab & Nursing
06.2025 - 01.2026
Consultant Project Manager
Consultant For Sweetwater Living LLC
11.2024 - 02.2025
Executive Director
Abbott Terrace
02.2022 - 11.2024
Executive Director
Highland Care Center
03.2020 - 10.2021
Regional Administrator
Midway Nursing & Rehabilitation Center
02.2015 - 01.2020
Executive Director
Long Island Care Center
03.2012 - 02.2015
160 Beds Facility, Nyack Manor Nursing Home
01.2010 - 03.2012
Administrator (Contract)
Ryders Healthcare Management
10.2008 - 10.2010
Administrator
Haven Healthcare Center of Cromwell
08.2004 - 10.2008
Specialist
Fleet Boston Financial
01.1997 - 01.2004
Programmer Analyst
Travelers Insurance Co.
01.1996 - 01.1997
Auditing
Clarion Suites
01.1990 - 01.1994
DBA - Healthcare Administration
Walden University
MBA - Finance and Healthcare Administration
University of New Haven
BA - English, History
University of Connecticut
AA - Basic Computer and Data Processing
Capital Community College
AWARDS
Bank Of America Corporation, Three Critical Moment Awards, Salesman of the month on numerous occasions, Eli Pick Award for Nursing Home Excellence X 2